HPA 332 Exam #3 Complete Solutions | Questions and ANSWERs | Leadership, Healthcare Fraud, Abuse & Stark Law

HPA 332 Exam #3 Complete Solutions | Questions
and ANSWERs | Leadership, Healthcare Fraud,
Abuse & Stark Law




Question 1: Leaders have a __ focus:

ANSWER Strategy/Vision

Question 2: Managers have a __ focus:

ANSWER Organization

Question 3: Tasks related to organizational mission:

ANSWER Leaders: establish the mission
Managers: Hire staff to meet the mission



Question 4: Tasks related to organization strategy:

ANSWER Leaders: motivate stakeholders to approve strategy
Managers: maintain resources to carry out strategy



Question 5: Tasks related to spokesperson function:

, ANSWER Leaders: organization spokesperson for all employees
Managers: spokesperson for the department & counseling of employees to reach organization's
goals



Question 6: Tasks related to future strategies:

ANSWER Leaders: develops strategies
Managers: follows regulations required to meet strategies



Question 7: Tasks related to change:

ANSWER Leaders: transforms organization when needed to meet future goals established
by strategic plan

Managers: services employees and leader needs when creating change to meet strategic goals



Question 8: 5 Leader/Manager skills (behavioral & technical):

ANSWER Behavioral: establishing and maintaining working relationships & adapting actions
and styles to needs and circumstances, work life balance

Technical: removing obstacles and completing a task



Question 9: Leadership styles:

ANSWER Coercive, Participative, Pacesetting, Coaching

Question 10: Coercive style:

ANSWER Power: elicit a behavior by being forceful & demanding
-effective with problematic employees

-ineffective with self motivated employees