QUESTIONS WITH SOLUTIONS GRADED A+
◉Steps of intervewing. Answer: Pre-interview, introduction,
working, termination
◉Pre-inteview. Answer: Self-reflection
Review patient record
Set interview goals
Review own clinical behavior and appearance
set the stage for a smooth interview
◉What do you need to set prior to interview?. Answer: goals.
◉What is the first thing you do before interview?. Answer: review
the patient record
◉Introduction. Answer: AIDET
put the patient at ease and establish trust
Greet the patient and establish rapport
,Establish the agenda for the interview
Acknowledge visitors and get the patients permission before
discussing medical info in front of visitors
◉Working. Answer: Obtain info!
Invite the patient's story
Identify and respond to emotional cues
Expand and clarify the patient's story
Generate and test diagnostic hypotheses
Negotiate a plan, including further evaluation, treatment, education
and self-management support and prevention
◉Do you generate the test diagnostic and hypotheses during
interview?. Answer: Yes
◉Termination. Answer: summarization to make sure you
understood everything fully
Discuss plan of care
Ask about any other concerns or questions
◉Nonverbal is less honest than verbal message (T/F). Answer: F -
non verbal shows hidden feelings
, ◉What are the internal factors for communication?. Answer:
empathy, feeling with person
◉What is the caution of internal factor?. Answer: Empathize but do
not sympathize
◉What are the external factors for communication?. Answer:
Privacy, note-taking, other physical environment
◉What are the receiving factors of an interview?. Answer: stressors
◉What is the Art of Interviewing?. Answer: AEIOU
Attention
Evaluation
Inquire
Observe
Understand
◉Attention. Answer: Introduce yourself, tell patient what you are
doing
◉Evaluate. Answer: OLD CARRTS