NUR 460 EXAM 1 QUESTIONS AND ANSWERS
Identify the three components of the Institute for Healthcare Improvement's Triple Aim. - CORRECT
ANSWER✅✅Related to access, quality, and cost of care.
Explain how following, leading, and managing are similar and different. - CORRECT
ANSWER✅✅Following: Each member contributes optimally, but still listens and follows a peer who is
leading or managing.
Leading: The use of individual traits and abilities in relationship with others, and the ability to act rapidly
in an emerging situation. Key traits: articulating a vision, seeing possibilities, and and communicating
effectively.
Managing: Is the ability to plan, direct, control, and evaluate others in situations where the outcomes
are known. Key traits: Ability to identify recurring issues, persistent and vigilant behavior,
communication that remain esprit de corps.
Identify the five domains for leading, managing, and following. - CORRECT ANSWER✅✅1. Deepening
self awareness and encouraging others to do the same
2. Managing emotions in self and others
3. Motivating others and self
4. Being empathetic
5. Fostering and handling relationships
Define emotional intelligence. - CORRECT ANSWER✅✅Characterized by social skills, interpersonal
competence, psychological maturity, and emotional awareness that helps people to harmonize to
increase their value in the workplace.
Compare and contrast the different types of leadership theories. - CORRECT ANSWER✅✅1.
Transformational Theory - The process in which the leader attends to the needs and motives of of
followers, so the interaction raises to higher levels of motivation. Encourages follower creativity.
2. Hierarchy of Needs- Motivated by hierarchy or human needs. (food, water, air)
,3. Two-Factor Theory- Hygiene factors such as working conditions, salary, status, and security motivate
workers by meeting safety and security needs. Motivation factors include (achievement, recognition,
satisfaction of work)
4. Expectancy Theory- Individuals perceived needs impact their behavior. Motivated behavior is
increased if there is a positive relationship with good performance and outcomes or rewards.
5. OB Modification- Operant approach, ABC model, 3 step model. Antecedent analysis, Behavioral
analysis, and Consequence.
Explain the different principles of systems thinking theory. - CORRECT ANSWER✅✅1. Thinking of the
"BIG PICTURE"- looks past the individual assignment and comprehends the needs of all units and
residents.
2. Balancing Short term and Long term Objectives- recognizes the consequences of action taken today
and the long term effects of the organization or patient care. How to balance decision making.
3. Recognizing Dynamic, Complex, and Interdependent nature of systems- All things are connected.
Patients, families, cost of care, communities.
4. Using Measurable vs. Non measurable data system- Perspective is important, objective and subjective
data align with each other to produce a better work and care environment.
Explain the different leadership tasks identified by Gardner. - CORRECT ANSWER✅✅1. Envisioning
goals- Establishing a shared vision, visioning patient outcomes.
2. Affirming values- Connecting thoughts and inner driving forces that give purpose.
3. Motivating- Inspiring patients and families to achieve their vision. energizes what we value.
, 4. Managing- Determining routines and practices that offer structure. Priority setting, decision making,
and
5. Achieving workable unity- assisting patient and families at achieving optimal functioning. Resolve
conflict.
6. Developing trust- Being clear and direct with patient, and honest at all times. Keeping promises.
7. Explaining- Teaching and interpreting information to promote well-being. Willingness to explain and
repeat.
8. Serving as a Symbol- Representing the nursing profession positively, and honoring values and beliefs.
9. Representing the group- Active participation, MAGNET status.
10. Renewing- Generate energy within. Providing self care to enhance the ability to care for staff,
patients etc.
Identify organizations that belong to the primary, secondary, and tertiary care parts of the healthcare
spectrum. - CORRECT ANSWER✅✅Primary- Ambulatory care centers, physicians offices, preferred
providers orgs, nursing centers, independent providers orgs, health maintenance orgs, school health
clinics.
Secondary- Home health care, ambulatory care services, nursing centers.
Tertiary-Home health care, ling term care facilities, rehab facilities, skilled nursing facilities, assisted
living/retirement homes.
Explain the different types of ownership that exist for health care organizations. - CORRECT
ANSWER✅✅Ownership establishes the organizations legal, business, and mission-related imperative.
There are 3 types:
Identify the three components of the Institute for Healthcare Improvement's Triple Aim. - CORRECT
ANSWER✅✅Related to access, quality, and cost of care.
Explain how following, leading, and managing are similar and different. - CORRECT
ANSWER✅✅Following: Each member contributes optimally, but still listens and follows a peer who is
leading or managing.
Leading: The use of individual traits and abilities in relationship with others, and the ability to act rapidly
in an emerging situation. Key traits: articulating a vision, seeing possibilities, and and communicating
effectively.
Managing: Is the ability to plan, direct, control, and evaluate others in situations where the outcomes
are known. Key traits: Ability to identify recurring issues, persistent and vigilant behavior,
communication that remain esprit de corps.
Identify the five domains for leading, managing, and following. - CORRECT ANSWER✅✅1. Deepening
self awareness and encouraging others to do the same
2. Managing emotions in self and others
3. Motivating others and self
4. Being empathetic
5. Fostering and handling relationships
Define emotional intelligence. - CORRECT ANSWER✅✅Characterized by social skills, interpersonal
competence, psychological maturity, and emotional awareness that helps people to harmonize to
increase their value in the workplace.
Compare and contrast the different types of leadership theories. - CORRECT ANSWER✅✅1.
Transformational Theory - The process in which the leader attends to the needs and motives of of
followers, so the interaction raises to higher levels of motivation. Encourages follower creativity.
2. Hierarchy of Needs- Motivated by hierarchy or human needs. (food, water, air)
,3. Two-Factor Theory- Hygiene factors such as working conditions, salary, status, and security motivate
workers by meeting safety and security needs. Motivation factors include (achievement, recognition,
satisfaction of work)
4. Expectancy Theory- Individuals perceived needs impact their behavior. Motivated behavior is
increased if there is a positive relationship with good performance and outcomes or rewards.
5. OB Modification- Operant approach, ABC model, 3 step model. Antecedent analysis, Behavioral
analysis, and Consequence.
Explain the different principles of systems thinking theory. - CORRECT ANSWER✅✅1. Thinking of the
"BIG PICTURE"- looks past the individual assignment and comprehends the needs of all units and
residents.
2. Balancing Short term and Long term Objectives- recognizes the consequences of action taken today
and the long term effects of the organization or patient care. How to balance decision making.
3. Recognizing Dynamic, Complex, and Interdependent nature of systems- All things are connected.
Patients, families, cost of care, communities.
4. Using Measurable vs. Non measurable data system- Perspective is important, objective and subjective
data align with each other to produce a better work and care environment.
Explain the different leadership tasks identified by Gardner. - CORRECT ANSWER✅✅1. Envisioning
goals- Establishing a shared vision, visioning patient outcomes.
2. Affirming values- Connecting thoughts and inner driving forces that give purpose.
3. Motivating- Inspiring patients and families to achieve their vision. energizes what we value.
, 4. Managing- Determining routines and practices that offer structure. Priority setting, decision making,
and
5. Achieving workable unity- assisting patient and families at achieving optimal functioning. Resolve
conflict.
6. Developing trust- Being clear and direct with patient, and honest at all times. Keeping promises.
7. Explaining- Teaching and interpreting information to promote well-being. Willingness to explain and
repeat.
8. Serving as a Symbol- Representing the nursing profession positively, and honoring values and beliefs.
9. Representing the group- Active participation, MAGNET status.
10. Renewing- Generate energy within. Providing self care to enhance the ability to care for staff,
patients etc.
Identify organizations that belong to the primary, secondary, and tertiary care parts of the healthcare
spectrum. - CORRECT ANSWER✅✅Primary- Ambulatory care centers, physicians offices, preferred
providers orgs, nursing centers, independent providers orgs, health maintenance orgs, school health
clinics.
Secondary- Home health care, ambulatory care services, nursing centers.
Tertiary-Home health care, ling term care facilities, rehab facilities, skilled nursing facilities, assisted
living/retirement homes.
Explain the different types of ownership that exist for health care organizations. - CORRECT
ANSWER✅✅Ownership establishes the organizations legal, business, and mission-related imperative.
There are 3 types:
