BUAD 331 FINAL EXAM!!!!!!!! LESSON
11,12,13,14,15 STUDY GUIDE
What prompted Kai and Thea to reevaluate their customer value strategy?
Focus group feedback
None of these answer choices are correct.
Competition from Walmart.
Declining sales. - ANSWER Focus group feedback
What was the problem with KT's initial supply chain strategy?
It was too expensive for all customers.
It focused too much on customization.
It couldn't meet customer demand.
It treated all customers and products the same. - ANSWER It treated all
customers and products the same.
What is the main goal of adjusting the supply chain for different customer
segments?
Maximizing customization for every customer segment.
Reducing total costs.
Offering the same value to all customers.
Providing the correct form/time/place value for each segment. - ANSWER
Providing the correct form/time/place value for each segment.
Why did KT's Wicked Dive Shop order massive quantities of some products?
All of these answer choices are correct.
To attract more customers.
To obtain quantity discounts and lower transportation costs.
,To increase their in-stock rate/service level. - ANSWER To obtain quantity
discounts and lower transportation costs.
What made Kai and Thea realize that their supply chain strategy needed
adjustments?
Inconsistent product quality.
Decreased competition from online retailers.
Varying customer expectations.
Declining customer loyalty. - ANSWER Varying customer expectations.
The first step the supply chain must take after an order is transmitted is to ask:
None of these answer choices are correct
All of these answer choices are correct
how much should we produce or purchase.
where and when should we position the product or service.
what should we produce or purchase. - ANSWER All of these answer choices
are correct
Which of the following are included in the cost of carrying inventory?
All of these answer choices are correct
Insurance and taxes
The cost of handling inventory
Utility costs for holding facilities
The cost of the facility where inventory is held - ANSWER All of these answer
choices are correct
In a/an________________fulfillment system, collaborative capacity plans ensure
that sufficient levels of inputs are in place in advance of demand, but no actual
operations are conducted until after orders are received.
precatory
, proactive
responsive
anticipatory
efficient - ANSWER responsive
Responsive value creation is best for products characterized by which of the
following.
High product value and long product life cycles
Short product life cycles and low demand uncertainty
High customization and high demand uncertainty
Low customization and high demand uncertainty
High demand uncertainty and long product lifecycles - ANSWER High
customization and high demand uncertainty
Anticipatory and lean systems work well for items that are _____________.
commodities
low-value
standard
All of these answer choices are correct - ANSWER All of these answer choices
are correct
EOQ seeks to balance order costs and the cost of carrying inventory . - ANSWER
order costs & the cost of carrying inventory
When considering value fulfillment, we must remember that with longer planning
horizons, uncertainty __________________.
increases
does not follow a pattern
fluxgates
11,12,13,14,15 STUDY GUIDE
What prompted Kai and Thea to reevaluate their customer value strategy?
Focus group feedback
None of these answer choices are correct.
Competition from Walmart.
Declining sales. - ANSWER Focus group feedback
What was the problem with KT's initial supply chain strategy?
It was too expensive for all customers.
It focused too much on customization.
It couldn't meet customer demand.
It treated all customers and products the same. - ANSWER It treated all
customers and products the same.
What is the main goal of adjusting the supply chain for different customer
segments?
Maximizing customization for every customer segment.
Reducing total costs.
Offering the same value to all customers.
Providing the correct form/time/place value for each segment. - ANSWER
Providing the correct form/time/place value for each segment.
Why did KT's Wicked Dive Shop order massive quantities of some products?
All of these answer choices are correct.
To attract more customers.
To obtain quantity discounts and lower transportation costs.
,To increase their in-stock rate/service level. - ANSWER To obtain quantity
discounts and lower transportation costs.
What made Kai and Thea realize that their supply chain strategy needed
adjustments?
Inconsistent product quality.
Decreased competition from online retailers.
Varying customer expectations.
Declining customer loyalty. - ANSWER Varying customer expectations.
The first step the supply chain must take after an order is transmitted is to ask:
None of these answer choices are correct
All of these answer choices are correct
how much should we produce or purchase.
where and when should we position the product or service.
what should we produce or purchase. - ANSWER All of these answer choices
are correct
Which of the following are included in the cost of carrying inventory?
All of these answer choices are correct
Insurance and taxes
The cost of handling inventory
Utility costs for holding facilities
The cost of the facility where inventory is held - ANSWER All of these answer
choices are correct
In a/an________________fulfillment system, collaborative capacity plans ensure
that sufficient levels of inputs are in place in advance of demand, but no actual
operations are conducted until after orders are received.
precatory
, proactive
responsive
anticipatory
efficient - ANSWER responsive
Responsive value creation is best for products characterized by which of the
following.
High product value and long product life cycles
Short product life cycles and low demand uncertainty
High customization and high demand uncertainty
Low customization and high demand uncertainty
High demand uncertainty and long product lifecycles - ANSWER High
customization and high demand uncertainty
Anticipatory and lean systems work well for items that are _____________.
commodities
low-value
standard
All of these answer choices are correct - ANSWER All of these answer choices
are correct
EOQ seeks to balance order costs and the cost of carrying inventory . - ANSWER
order costs & the cost of carrying inventory
When considering value fulfillment, we must remember that with longer planning
horizons, uncertainty __________________.
increases
does not follow a pattern
fluxgates
