TICO EXAM 2024-2025 ACTUAL EXAM AND PRACTICE
EXAM QUESTIONS AND CORRECT DETAILED ANSWERS
|ALREADY GRADED A+
According to the Travel Industry Act, 2002, a travel retailer does NOT have to
inform a customer before booking
a) That conditions at the destination may be different from those in Canada
b) The total price of the travel services, including all taxes and service charges
c) That a counselling fee is applied by the retailer
d) That some days can be cloudy, even in a sun destination - ANSWER--d)
That some days can be cloudy, even in a sun destination
Sally Smith belongs to a travel program. She saves up her points for two years
until she has enough for a vacation package at a sun destination. The travel
wholesaler noted in the brochure that the trip was valued at $2,500.00. After Sally
transfers the points to the travel wholesaler, the wholesaler declares bankruptcy.
Sally files a claim on the Travel Industry Compensation Fund for $2,500.00.
Would her claim be eligible for reimbursement?
a) Yes, because it is based on the stated value of the trip
b) No, because Sally did not actually pay money for the trip
c) Yes, because air points are commonly used and have a monetary value
d) No, because travel wholesalers are not covered by the Compensation Fund -
ANSWER--b) No, because Sally did not pay money for her trip
TICO lays charges after discovering that a man has been selling travel services
without being a registrant or an employee of a registrant. When the man sees his
name in the newspaper, he threatens to take legal action against TICO for violating
his privacy. He will lose the case because?
a) Ontario Regulation 26/05 provides that TICO's Registrar must make these
details available to the public
, TICO EXAM 2024-2025 ACTUAL EXAM AND PRACTICE
EXAM QUESTIONS AND CORRECT DETAILED ANSWERS
|ALREADY GRADED A+
b) The Ministry of Public and Business Service Delivery lays charges against
illegal sellers of travel, not TICO
c) No law says a person has to be registered to sell travel services in Ontario
d) Ontario Regulation 26/05 specifically states that no one can take legal action
against TICO - ANSWER--Ontario Regulation 26/05 provides that TICO's
Registrar must make these details available to the public
Who is the Statutory Director appointed by?
a) The Registrar
b) The Minister of Public and Business Service Delivery
c) The TICO Board of Directors
d) The Premier of Ontario - ANSWER--c) The TICO board of Directors
A couple gives their travel counsellor a deposit for a package tour. They obtain a
receipt from her that says, "Balance of $500.00 due on September 27, 2022." The
counsellor has also added the comment, "As discussed, some charges are non-
refundable." TICO would view this receipt as:
a) Adequate because the receipt includes the amount due, the date on which it is
due, and the fact that some charges are non-refundable
b) Adequate because the travel counsellor has reminded the customers that the
non-refundable charges were discussed during the sale of the package tour
c) Inadequate because, by law, the travel counsellor should have said, "As
discussed on August 27, 2022, some charges are not refundable."
d) Inadequate because, by law, the travel counsellor must identify charges
that are non-refundable - ANSWER--d) Inadequate because, by law, the travel
counsellor must identify charges that are non-refundable
, TICO EXAM 2024-2025 ACTUAL EXAM AND PRACTICE
EXAM QUESTIONS AND CORRECT DETAILED ANSWERS
|ALREADY GRADED A+
Which of the following is NOT part of the Travel Industry Compensation Fund?
a) Contributions from registrants
b) Contributions from consumers
c) Recoveries of money paid from the Compensation Fund
d) Income earned on the money in the Compensation Fund - ANSWER--b)
Contributions from consumers
The administration of the Travel Industry Act, 2002 was delegated to TICO by the:
a) Federal government
b) Travel industry
c) Global Affairs Canada
d) Ontario provincial government - ANSWER--d) Ontario provincial
government
Fatima, the travel counsellor, concludes the sale with the customers and tells them
to go to Global Affairs Canada website to find out what documents they need. She
thinks that Canadians may need a visa for the chosen destination, but she does not
have the website on hand. Fatima's advice is:
a) Sufficient because a travel counsellor need only advise customers where to find
information on travel documentation
b) Insufficient because a travel counsellor must advise customers about the
specific travel documents needed
c) Sufficient because the customers chose the destination, so it is up to them to
research the details
d) Insufficient because the travel counsellor must provide the customers with a
website address if she does not have specific information about travel
EXAM QUESTIONS AND CORRECT DETAILED ANSWERS
|ALREADY GRADED A+
According to the Travel Industry Act, 2002, a travel retailer does NOT have to
inform a customer before booking
a) That conditions at the destination may be different from those in Canada
b) The total price of the travel services, including all taxes and service charges
c) That a counselling fee is applied by the retailer
d) That some days can be cloudy, even in a sun destination - ANSWER--d)
That some days can be cloudy, even in a sun destination
Sally Smith belongs to a travel program. She saves up her points for two years
until she has enough for a vacation package at a sun destination. The travel
wholesaler noted in the brochure that the trip was valued at $2,500.00. After Sally
transfers the points to the travel wholesaler, the wholesaler declares bankruptcy.
Sally files a claim on the Travel Industry Compensation Fund for $2,500.00.
Would her claim be eligible for reimbursement?
a) Yes, because it is based on the stated value of the trip
b) No, because Sally did not actually pay money for the trip
c) Yes, because air points are commonly used and have a monetary value
d) No, because travel wholesalers are not covered by the Compensation Fund -
ANSWER--b) No, because Sally did not pay money for her trip
TICO lays charges after discovering that a man has been selling travel services
without being a registrant or an employee of a registrant. When the man sees his
name in the newspaper, he threatens to take legal action against TICO for violating
his privacy. He will lose the case because?
a) Ontario Regulation 26/05 provides that TICO's Registrar must make these
details available to the public
, TICO EXAM 2024-2025 ACTUAL EXAM AND PRACTICE
EXAM QUESTIONS AND CORRECT DETAILED ANSWERS
|ALREADY GRADED A+
b) The Ministry of Public and Business Service Delivery lays charges against
illegal sellers of travel, not TICO
c) No law says a person has to be registered to sell travel services in Ontario
d) Ontario Regulation 26/05 specifically states that no one can take legal action
against TICO - ANSWER--Ontario Regulation 26/05 provides that TICO's
Registrar must make these details available to the public
Who is the Statutory Director appointed by?
a) The Registrar
b) The Minister of Public and Business Service Delivery
c) The TICO Board of Directors
d) The Premier of Ontario - ANSWER--c) The TICO board of Directors
A couple gives their travel counsellor a deposit for a package tour. They obtain a
receipt from her that says, "Balance of $500.00 due on September 27, 2022." The
counsellor has also added the comment, "As discussed, some charges are non-
refundable." TICO would view this receipt as:
a) Adequate because the receipt includes the amount due, the date on which it is
due, and the fact that some charges are non-refundable
b) Adequate because the travel counsellor has reminded the customers that the
non-refundable charges were discussed during the sale of the package tour
c) Inadequate because, by law, the travel counsellor should have said, "As
discussed on August 27, 2022, some charges are not refundable."
d) Inadequate because, by law, the travel counsellor must identify charges
that are non-refundable - ANSWER--d) Inadequate because, by law, the travel
counsellor must identify charges that are non-refundable
, TICO EXAM 2024-2025 ACTUAL EXAM AND PRACTICE
EXAM QUESTIONS AND CORRECT DETAILED ANSWERS
|ALREADY GRADED A+
Which of the following is NOT part of the Travel Industry Compensation Fund?
a) Contributions from registrants
b) Contributions from consumers
c) Recoveries of money paid from the Compensation Fund
d) Income earned on the money in the Compensation Fund - ANSWER--b)
Contributions from consumers
The administration of the Travel Industry Act, 2002 was delegated to TICO by the:
a) Federal government
b) Travel industry
c) Global Affairs Canada
d) Ontario provincial government - ANSWER--d) Ontario provincial
government
Fatima, the travel counsellor, concludes the sale with the customers and tells them
to go to Global Affairs Canada website to find out what documents they need. She
thinks that Canadians may need a visa for the chosen destination, but she does not
have the website on hand. Fatima's advice is:
a) Sufficient because a travel counsellor need only advise customers where to find
information on travel documentation
b) Insufficient because a travel counsellor must advise customers about the
specific travel documents needed
c) Sufficient because the customers chose the destination, so it is up to them to
research the details
d) Insufficient because the travel counsellor must provide the customers with a
website address if she does not have specific information about travel
