TICO Exam Questions and Correct
Answers/ Latest Update / Already
Graded
TICO is funded by:
Ans: Ontario registrants
TICO works with consumers to ensure that
Ans: they are aware of their rights under Travel Industry Act, 2002
TICO enhances industry professionalism in many ways, including
Ans: maintaining an informative and up-to-date website
The registration and inspection of travel businesses in Ontario is
conducted by
Ans: the Travel Industry Council of Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as
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Ans: a person who sells travel services provided by another person
The Travel Industry Compensation Fund applies to
Ans: Manitoba consumers who purchase travel from an Ontario travel
agency
In cases where the Registrar issues a false advertising order because
a registrant's advertising violates the Act, when does the order take
effect?
Ans: immediately
ABC agency is promoting a resort on its website. It has included an
artist's drawing of the resort as part of the representation. Would
TICO approve of this?
Ans: yes, as long as the drawing is accurate and the representation
states that the drawing is not a photograph
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When a travel agent publishes a price in a tour brochure or similar
representation, Ontario Regulation 26/05 demands that he or she
show
Ans: All taxes except PST, GST and HST
The statement included on the customer's invoice says that price
increases are permitted. The customer will have to pay more if the
price is increased by
Ans: 5% before the customer has paid in full
Joe Smith purchases travel services from ABC agency, which
includes a scheduled flight. Joe may be entitled to a full immediate
refund or comparable alternative travel services if the scheduled
flight is delayed by
Ans: c. 25 hours