AP/ADMS 1010 QUESTIONS AND ANSWERS
Critical - Answers - Comes from the Greek work, kritikos, which means to question,
analyze, or make sense of something
Uncontested Claims - Answers - -Consistent with experiences & observations
-Facts that are independent of interpretation
-Agreement among experts
-Technical or mathematical claims
Contestable Claims - Answers - -They validity (truth) of the claim can be questioned
-Must be justified (supported) with evidence
-Forceful rhetoric (the fact is....there is no doubt) does not mean the claim is
uncontested
Interpersonal Roles - Answers - -Figurehead
-Leader
-Liaison
Informational Roles - Answers - -Monitor
-Disseminator
-Spokesperson
Decisional Roles - Answers - -Entrepreneur
-Disturbance Handler
-Resource Allocator
-Negotiator
Introspection - Answers - The process of examining your own thoughts or feelings
Mintzberg Theory - Answers - -The cerebral vs. the insightful
-Managers' effectiveness is significantly influenced by their insight into their own work
-Thus manager who can be introspective about their work are likely to be effective at
their jobs
-Above all, the manager needs to be introspective in order to continue to learn on the
job
Drucker - Answers - -To manage well you'll need to cultivate a deep understanding of
your self
-Only when you operate from a combination of yow(you) your strengths and self-
knowledge can you achieve true and lasting excellence
Dyer - Answers - -Critical thinkers are self aware
-They introspect on their own thinking processes
,-They work at knowing their own biases and can name the strategies they are using
when they make judgments
The classical view of management was also called - Answers - Fayolism
Fayol's Principles of Management - Answers - Plan, Organize, Lead, Control
Mintzberg states that there are how many general managerial roles - Answers - 10 roles
According to Mintzberg management folklore - Answers - The manager is a reflective,
systematic planner
Drucker the most important question to ask is - Answers - What are my values
The rise of early business schools was due to - Answers - The rise of industrial growth
in the US after the civil war
Early Business schools were for - Answers - 1. A professional degree similar to law &
medicine
2. Managing corporation in the interest of variety of stakeholders
3. Code of ethics
4. Standardized body of knowledge
Mintzberg said what was needed for more effective management - Answers - Share
information, do not be superficial, be introspective
uncontested claims - Answers - 1. claims consistent with our experiences. 2. claims
independent of interpretation. 3. areas in which there is agreement among experts. 4.
technical or mathematical claims.
contestable claim - Answers - claims that are not commonly accepted knowledge. Has
to be backed with evidence
Scientific Management - Answers - studying workers to find the most efficient ways of
doing things and then teaching people those techniques......Taylor & The Gilbreths
Bureaucratic Organization - Answers - Hierarchy with clear superior-subordinate
communication and relationships, based on positional authority, in which orders from
the top are transmitted down through the organization via a clear chain of
command.......Max Weber
Administrative management - Answers - Focuses on managing the total
organization....Fayol's principles
Organizational Types - Answers - 1. Business/for-profit/private sector
2. Government/public sector/SOE
, 3. Non-profit/NGO/civil society
Behavioral Prespective - Answers - •Behaviorism: Follett, Munsterberg, and Mayo
•Human Side: Hawthorne
•Hierarchy of Needs: Maslow
•Managerial Assumption: McGregor
•Productivity: Argyris
•Behavioral Science Approach
organization - Answers - A group of people who work together to achieve some specific
purpose
economics of scope - Answers - Cost savings that occur when a firm transfers
capabilities and competencies developed in one of its businesses to another of its
businesses
The following does not support a uncontestable claim - Answers - A.When the claim is
introduced using the words, "It is an absolute fact..."
Always restate a claim in your own words.
The following does is not part of the defined characteristics of all Organizations -
Answers - Its main goal is make a profit
The 3 types of organizations are: - Answers - 1.Business
2.Government
3.Civil Society
secondary claim made by Chandler, describing the success of large organizations -
Answers - Main Claim: Big Business is good
1.Organizations need national and international marketing.
2.Organizations need a hierarchy of mangers that are generalized and independent
from the type of business.
3.Organizations need economies of scale and scope,
4.Organizations need first mover advantage,
Does not describe an advantage of a small business over a large enterprise - Answers -
Use unrelated diversification as an advantage
Which of the following was not stated by Shumacher - Answers - 1.Some human
endeavours require a large scale:
2.Appropriate organizational size depends on the nature of the activity
Critical - Answers - Comes from the Greek work, kritikos, which means to question,
analyze, or make sense of something
Uncontested Claims - Answers - -Consistent with experiences & observations
-Facts that are independent of interpretation
-Agreement among experts
-Technical or mathematical claims
Contestable Claims - Answers - -They validity (truth) of the claim can be questioned
-Must be justified (supported) with evidence
-Forceful rhetoric (the fact is....there is no doubt) does not mean the claim is
uncontested
Interpersonal Roles - Answers - -Figurehead
-Leader
-Liaison
Informational Roles - Answers - -Monitor
-Disseminator
-Spokesperson
Decisional Roles - Answers - -Entrepreneur
-Disturbance Handler
-Resource Allocator
-Negotiator
Introspection - Answers - The process of examining your own thoughts or feelings
Mintzberg Theory - Answers - -The cerebral vs. the insightful
-Managers' effectiveness is significantly influenced by their insight into their own work
-Thus manager who can be introspective about their work are likely to be effective at
their jobs
-Above all, the manager needs to be introspective in order to continue to learn on the
job
Drucker - Answers - -To manage well you'll need to cultivate a deep understanding of
your self
-Only when you operate from a combination of yow(you) your strengths and self-
knowledge can you achieve true and lasting excellence
Dyer - Answers - -Critical thinkers are self aware
-They introspect on their own thinking processes
,-They work at knowing their own biases and can name the strategies they are using
when they make judgments
The classical view of management was also called - Answers - Fayolism
Fayol's Principles of Management - Answers - Plan, Organize, Lead, Control
Mintzberg states that there are how many general managerial roles - Answers - 10 roles
According to Mintzberg management folklore - Answers - The manager is a reflective,
systematic planner
Drucker the most important question to ask is - Answers - What are my values
The rise of early business schools was due to - Answers - The rise of industrial growth
in the US after the civil war
Early Business schools were for - Answers - 1. A professional degree similar to law &
medicine
2. Managing corporation in the interest of variety of stakeholders
3. Code of ethics
4. Standardized body of knowledge
Mintzberg said what was needed for more effective management - Answers - Share
information, do not be superficial, be introspective
uncontested claims - Answers - 1. claims consistent with our experiences. 2. claims
independent of interpretation. 3. areas in which there is agreement among experts. 4.
technical or mathematical claims.
contestable claim - Answers - claims that are not commonly accepted knowledge. Has
to be backed with evidence
Scientific Management - Answers - studying workers to find the most efficient ways of
doing things and then teaching people those techniques......Taylor & The Gilbreths
Bureaucratic Organization - Answers - Hierarchy with clear superior-subordinate
communication and relationships, based on positional authority, in which orders from
the top are transmitted down through the organization via a clear chain of
command.......Max Weber
Administrative management - Answers - Focuses on managing the total
organization....Fayol's principles
Organizational Types - Answers - 1. Business/for-profit/private sector
2. Government/public sector/SOE
, 3. Non-profit/NGO/civil society
Behavioral Prespective - Answers - •Behaviorism: Follett, Munsterberg, and Mayo
•Human Side: Hawthorne
•Hierarchy of Needs: Maslow
•Managerial Assumption: McGregor
•Productivity: Argyris
•Behavioral Science Approach
organization - Answers - A group of people who work together to achieve some specific
purpose
economics of scope - Answers - Cost savings that occur when a firm transfers
capabilities and competencies developed in one of its businesses to another of its
businesses
The following does not support a uncontestable claim - Answers - A.When the claim is
introduced using the words, "It is an absolute fact..."
Always restate a claim in your own words.
The following does is not part of the defined characteristics of all Organizations -
Answers - Its main goal is make a profit
The 3 types of organizations are: - Answers - 1.Business
2.Government
3.Civil Society
secondary claim made by Chandler, describing the success of large organizations -
Answers - Main Claim: Big Business is good
1.Organizations need national and international marketing.
2.Organizations need a hierarchy of mangers that are generalized and independent
from the type of business.
3.Organizations need economies of scale and scope,
4.Organizations need first mover advantage,
Does not describe an advantage of a small business over a large enterprise - Answers -
Use unrelated diversification as an advantage
Which of the following was not stated by Shumacher - Answers - 1.Some human
endeavours require a large scale:
2.Appropriate organizational size depends on the nature of the activity
