QUESTIONS AND SOLVED SOLUTIONS
◉supplements. Answer: Videos or printouts can be used as this but
cannot replace face-to-face counseling.
◉counseling required for inpatients in a hospital. Answer: Is
counseling required for inpatients in a hospital?
◉Is counseling required for inpatients in a hospital?. Answer: NO
◉Who is permitted to counsel patients in a pharmacy?. Answer:
Pharmacists and pharmacy interns
◉How can counseling be provided if an Rx is mailed or delivered?.
Answer: Provide written information about the medication and
include a toll-free number for patient questions.
◉What must be included when mailing a controlled substance in
Ohio?. Answer: Proof of delivery, which may include the signature of
the recipient.
,◉What must a pharmacy do if a drug/device is lost or compromised
during delivery?. Answer: Replace it at no additional cost to the
patient.
◉What if the patient refuses counseling?. Answer: Pharmacist must
document that the offer was made.
◉Can a pharmacist receive a DEA number?. Answer: YES
◉Can a retail pharmacy accept returned drugs from a patient for
redispensing?. Answer: NO, they may only dispose or destroy the
returned medication.
◉Are there any exceptions to the rule prohibiting return of
dispensed drugs?. Answer: YES, donation programs, but the
pharmacy must be enrolled.
◉Can a hospital pharmacy return drugs to stock?. Answer: Yes, if
unopened, single-dose, and not in the patient's possession.
◉Can customized med packs be returned?. Answer: Only if the drugs
were not mixed in the same container.
, ◉Can a retail pharmacy accept unused meds from LTCFs?. Answer:
Yes, if still in unit-dose or manufacturer packaging and proper
storage verified by a healthcare professional.
◉What if a drug was placed in will-call but never picked up by the
patient?. Answer: Can be returned to stock, must remove patient
label, and must not mix with stock bottle.
◉When can a will-call drug be redispensed?. Answer: Within 1 year
of the original dispensing date (if never reached the patient).
◉Can pharmacists dispense naloxone without a prescription in
Ohio?. Answer: Yes, with physician-protocol, but must train on
proper use and document dispensing.
◉What must be included when dispensing naloxone under
protocol?. Answer: Instruct recipient to call 911 immediately after
administration and provide training on use.
◉Can pharmacists dispense Nicotine Replacement Therapy (NRT)?.
Answer: Yes, with a physician-approved protocol, but only NRT
products like patches, gum, lozenges.
◉What must be done after dispensing NRT under protocol?.
Answer: Notify the patient's PCP within 72 hours.