NHA - Certified Medical Administrative Assistant Certified Study Guidelines 2026/2027

NHA - Certified Medical Administrative Assistant Certified Study Guidelines 2026/2027 Computer Scheduling - Correct Answer Electronic appointment book Book Scheduling - Correct Answer Hard copy appointment book Wave Booking - Correct Answer Patients are scheduled at the same time each hour to create short-term flexibility each hour. Modified Wave Booking - Correct Answer Wave booking can be modified in a couple of different ways. One example of this approach is to schedule two patients to come at 9 a.m. and one patient at 9:30 a.m. This hourly cycle is repeated throughout the day. Double Booking - Correct Answer Two patients are scheduled to come at the same time to see the same physician. Stream/time-Specific Scheduling - Correct Answer Scheduling patients for specific times at regular intervals. The amount of time allotted depends on the reason for the visit. Open Booking (tidal wave scheduling) - Correct Answer Patients are not scheduled for a specific time, but told to come in at intermittent times. They are seen in the order in which the arrive. Cluster or Categorization Booking - Correct Answer Booking a number of patients who have specific needs together at the same time of day. Matrix - Correct Answer A grid with time slots blocked out when physicians are unavailable or the office is closed.