Exam Study Guide – Practice
Questions with Answers.
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Update.
Which of the following statements about Sandbox tenants is accurate? (Select
all that apply)
A. Sandbox tenants typically contain a copy of the Production tenant's data
B. Sandbox tenants are used to test future Workday releases
C. Sandbox tenants help administrators and consultants develop custom
configurations
D. Sandbox tenants allow direct changes to Production data
Answer: A, C
Explanation:
A is correct: Sandbox usually contains a copy of Production data.
C is correct: Sandbox is designed for testing custom configurations.
B is incorrect: Sandbox Preview, not Sandbox, is for upcoming releases.
D is incorrect: Sandbox changes do not affect Production.
A consultant needs a secure tenant to prototype integrations, conduct unit
testing, and train users without impacting any live customer data. Which
tenant type should they use?
,A. Implementation tenant
B. Production tenant
C. GMS tenant
D. Sandbox Preview tenant
Answer: A
Explanation:
A is correct: Implementation tenants provide secure space for testing,
prototyping, and training.
B is incorrect: Production contains live, sensitive customer data.
C is incorrect: GMS is prepopulated with fictitious data and not tied to the
customer.
D is incorrect: Sandbox Preview is used for evaluating upcoming features, not
training with customer data.
A project manager needs to ensure that a new data conversion consultant can
access Customer Central to migrate legacy data into a staging tenant. What
steps must be taken? Select 2
A. Grant a Customer Central administrator account to the consultant
B. Create a matching user ID in the corresponding Implementation tenant
C. Provide direct Production tenant access
D. Configure a new security architecture for the consultant
Answer: A, B
Explanation:
A is correct: only administrators can establish Customer Central accounts.
B is correct: user IDs must match Implementation tenant IDs for deployment
tools to function.
C is incorrect: Production access is unrelated to Customer Central staging
operations.
D is incorrect: the security architecture is not configurable, it is maintained as
metadata.
Which of the following are capabilities of Customer Central security
administrators? (Select all that apply)
A. Configure security and authentication policies for Customer Central
B. Unlock Customer Central user accounts and convert account types
,C. Create and manage Workday production user accounts
D. Manage opt-in features specific to Customer Central
Answer: A, B, D
Explanation:
A, B, D are correct: security administrators handle security, user account
management, and feature control within Customer Central.
C is incorrect: security administrators do not create Production user accounts;
their scope is Customer Central.
A company wants to monitor the status of Customer Central user setup, multi-
factor authentication configuration, and deployment tool availability. Which
feature should they use?
A. Tenant Health Dashboard
B. All Workday Accounts report
C. Configuration Catalog
D. Sequence Generator Padding report
Answer: A
Explanation:
A is correct: Tenant Health Dashboard provides a centralized view of
deployment tool and user setup status.
B is incorrect: All Workday Accounts only lists accounts.
C is incorrect: Configuration Catalog is for migrating configuration sets.
D is incorrect: Sequence Generator Padding monitors IDs, not tenant health.
Which of the following actions are NOT possible for Customer Central users
(implementers)? (Select all that apply)
A. Use deployment tools to migrate predefined configuration sets
B. Seed the initial foundation tenant with factory default data
C. Manage Customer Central administrator accounts
D. Load customer-provided data into Workday
Answer: C
Explanation:
C is correct: only administrators can manage Customer Central user or
administrator accounts.
A, B, D are all capabilities of Customer Central users (implementers).
, A project manager wants to ensure continuity in Customer Central security
administration in case the primary administrator is unavailable. What is the
recommended approach?
A. Create a backup security administrator
B. Assign Production tenant administrator access
C. Convert all user accounts to implementers
D. Disable all non-essential users
Answer: A
Explanation:
A is correct: Workday recommends having a backup security administrator to
maintain account management.
B is incorrect: Production access does not substitute Customer Central
administration.
C is incorrect: converting all accounts is unnecessary and may break security
segregation.
D is incorrect: disabling non-essential users does not provide administrative
continuity.
Which of the following statements about Customer Central account types is
true? (Select all that apply)
A. Security architecture is metadata and not configurable
B. Every consultant granted access via a specific account type has identical
capabilities
C. Administrators and users can create accounts freely for others
D. Some key individuals may require multiple account types to perform all their
job functions
Answer: A, B, D
Explanation:
A, B, D are correct: these reflect Customer Central account rules and
limitations.
C is incorrect: only administrators can create accounts, not users generally.
A security administrator needs to verify all Customer Central accounts and
identify any misconfigured implementer accounts. Which combination of tools
should they use?