TELUS RATER COMPREHENSIVE 2026 EXAM UPDATED
QUESTIONS AND ANSWERS GRADED A+
✔✔True - ✔✔T/F: Please do not assign the Foreign Language flag when the language
on the landing page is one of the following:
- The task language
- A language that is commonly used by a significant percentage of the population in the
task location
- English
✔✔True - ✔✔T/F?
In most cases, pages you flag as Foreign Language should be rated FailsM, because
they cannot be understood by most users in your locale and are therefore useless.
Remember that if users in your locale can read the language, then you shouldn't be
using the Foreign Language flag.
Occasionally, you will encounter helpful Foreign Language pages.
✔✔Did Not Load - ✔✔___________ is used to indicate technical problems with the
webpage that prevent users from viewing any LP content.
Use the _________flag when: The MC of the landing page is a web server or web
application error message and there is no other content on the page: no navigation
links, no home link, no SC, and no Ads.
The landing page is completely blank: no MC, no SC, and no Ads. Assign the
__________flag based on the landing page, not the result block.
✔✔True - ✔✔True or False: You should not use the Did Not Load flag for:
- Malware warnings, such as "Warning - visiting this site may harm your computer!"
- Pages that have removed or expired MC (e.g., expired classified listing, removed
social media post, products or services unavailable).
- Pages that are inaccessible because you need a subscription to view the MC.
✔✔True - ✔✔T/F?
, All result blocks must be given a Needs Met rating. If the landing page truly doesn't
load, assign the Did Not Load flag and rate the page FailsM. True Did Not Load pages
are useless
✔✔Not for Everyone - ✔✔Mark content that may be unpleasant or uncomfortable for
some people in your locale (e.g., content that may not be appropriate in a public space,
professional environment, or school) as _______________.
✔✔Upsetting Offensive - ✔✔Mark content that may be upsetting or offensive from the
perspective of a typical user in your locale as ____________ keeping in mind that
people of all ages, genders, races, religions, and political affiliations use the Internet to
understand the world and other points of views.
✔✔True - ✔✔T/F: Some queries may have many different possible meanings, or people
may be looking for different things. Make sure to give Highly Meets ratings to very
helpful results for all reasonable interpretations and intents, including reasonable minor
interpretations.
✔✔Main Content - ✔✔___________ is any part of the page that directly helps the page
achieve its purpose. _____________ is (or should be!) the reason the page exists.
The quality of the ___________ plays a very large role in the Page Quality rating of a
webpage.
✔✔Ads - ✔✔Many pages have advertisements/monetization ____________ .
Without advertising and monetization, some webpages could not exist because it costs
money to maintain a website and create high quality content.
The presence or absence of ________ is not by itself a reason for a High or Low quality
rating.
✔✔Lowest - ✔✔_______ quality pages are untrustworthy, deceptive, harmful to people
or society, or have other highly undesirable characteristics.
The considerations for ________ quality include
- quality of the MC,
- reputation,
- E-E-A-T,
- three broad categories: Harmful, Untrustworthy, and Spammy
✔✔Page Quality - ✔✔Steps for completing a _________________ rating.
QUESTIONS AND ANSWERS GRADED A+
✔✔True - ✔✔T/F: Please do not assign the Foreign Language flag when the language
on the landing page is one of the following:
- The task language
- A language that is commonly used by a significant percentage of the population in the
task location
- English
✔✔True - ✔✔T/F?
In most cases, pages you flag as Foreign Language should be rated FailsM, because
they cannot be understood by most users in your locale and are therefore useless.
Remember that if users in your locale can read the language, then you shouldn't be
using the Foreign Language flag.
Occasionally, you will encounter helpful Foreign Language pages.
✔✔Did Not Load - ✔✔___________ is used to indicate technical problems with the
webpage that prevent users from viewing any LP content.
Use the _________flag when: The MC of the landing page is a web server or web
application error message and there is no other content on the page: no navigation
links, no home link, no SC, and no Ads.
The landing page is completely blank: no MC, no SC, and no Ads. Assign the
__________flag based on the landing page, not the result block.
✔✔True - ✔✔True or False: You should not use the Did Not Load flag for:
- Malware warnings, such as "Warning - visiting this site may harm your computer!"
- Pages that have removed or expired MC (e.g., expired classified listing, removed
social media post, products or services unavailable).
- Pages that are inaccessible because you need a subscription to view the MC.
✔✔True - ✔✔T/F?
, All result blocks must be given a Needs Met rating. If the landing page truly doesn't
load, assign the Did Not Load flag and rate the page FailsM. True Did Not Load pages
are useless
✔✔Not for Everyone - ✔✔Mark content that may be unpleasant or uncomfortable for
some people in your locale (e.g., content that may not be appropriate in a public space,
professional environment, or school) as _______________.
✔✔Upsetting Offensive - ✔✔Mark content that may be upsetting or offensive from the
perspective of a typical user in your locale as ____________ keeping in mind that
people of all ages, genders, races, religions, and political affiliations use the Internet to
understand the world and other points of views.
✔✔True - ✔✔T/F: Some queries may have many different possible meanings, or people
may be looking for different things. Make sure to give Highly Meets ratings to very
helpful results for all reasonable interpretations and intents, including reasonable minor
interpretations.
✔✔Main Content - ✔✔___________ is any part of the page that directly helps the page
achieve its purpose. _____________ is (or should be!) the reason the page exists.
The quality of the ___________ plays a very large role in the Page Quality rating of a
webpage.
✔✔Ads - ✔✔Many pages have advertisements/monetization ____________ .
Without advertising and monetization, some webpages could not exist because it costs
money to maintain a website and create high quality content.
The presence or absence of ________ is not by itself a reason for a High or Low quality
rating.
✔✔Lowest - ✔✔_______ quality pages are untrustworthy, deceptive, harmful to people
or society, or have other highly undesirable characteristics.
The considerations for ________ quality include
- quality of the MC,
- reputation,
- E-E-A-T,
- three broad categories: Harmful, Untrustworthy, and Spammy
✔✔Page Quality - ✔✔Steps for completing a _________________ rating.
