NUR 180 Exam 1 UPDATED QUESTIONS
AND CORRECT ANSWERS
Communication - CORRECT ANSWER The exchange of information, thoughts, and
feelings between individuals.
Effective communication - CORRECT ANSWER Occurs when the message sent is
received and understood as intended.
Ineffective communication - CORRECT ANSWER Occurs when the message is
misunderstood or blocked.
Sender - CORRECT ANSWER The person who creates and delivers the message.
Message - CORRECT ANSWER The information that is being communicated.
Receiver - CORRECT ANSWER The person who receives and interprets the message.
Feedback - CORRECT ANSWER The response that confirms whether the message
was understood.
Context - CORRECT ANSWER The environment in which communication occurs,
including physical setting, emotional state, culture, and situation.
Barriers to communication - CORRECT ANSWER Factors that hinder effective
communication, such as pain, anxiety, language differences, and personal bias.
Therapeutic communication - CORRECT ANSWER Purposeful communication used
by nurses to support patient well being.
, Characteristics of therapeutic communication - CORRECT ANSWER Includes active
listening, empathy, respect, honesty, and open-ended questions.
Non therapeutic communication - CORRECT ANSWER Blocks or discourages open
communication and can increase anxiety.
Examples of non therapeutic communication - CORRECT ANSWER Giving advice,
minimizing feelings, using clichés, and changing the subject.
Therapeutic environment - CORRECT ANSWER A setting that promotes physical and
emotional safety.
Goals of a therapeutic environment - CORRECT ANSWER Reduce anxiety, promote
trust, encourage emotional expression, and maintain safety.
Maslow's hierarchy of needs - CORRECT ANSWER A theory that lower level needs
must be met before higher level needs.
Health care law - CORRECT ANSWER Regulates the delivery of health care services
and protects patients and professionals.
Informed consent - CORRECT ANSWER A legal and ethical requirement where the
patient must understand and voluntarily agree to treatment.
Negligence - CORRECT ANSWER Occurs when a health care professional fails to act
with reasonable care resulting in patient harm.
Malpractice - CORRECT ANSWER Professional negligence when the standard of care
is not met.
Client rights - CORRECT ANSWER Rights including safe care, privacy, informed
decision making, and the right to refuse treatment.
AND CORRECT ANSWERS
Communication - CORRECT ANSWER The exchange of information, thoughts, and
feelings between individuals.
Effective communication - CORRECT ANSWER Occurs when the message sent is
received and understood as intended.
Ineffective communication - CORRECT ANSWER Occurs when the message is
misunderstood or blocked.
Sender - CORRECT ANSWER The person who creates and delivers the message.
Message - CORRECT ANSWER The information that is being communicated.
Receiver - CORRECT ANSWER The person who receives and interprets the message.
Feedback - CORRECT ANSWER The response that confirms whether the message
was understood.
Context - CORRECT ANSWER The environment in which communication occurs,
including physical setting, emotional state, culture, and situation.
Barriers to communication - CORRECT ANSWER Factors that hinder effective
communication, such as pain, anxiety, language differences, and personal bias.
Therapeutic communication - CORRECT ANSWER Purposeful communication used
by nurses to support patient well being.
, Characteristics of therapeutic communication - CORRECT ANSWER Includes active
listening, empathy, respect, honesty, and open-ended questions.
Non therapeutic communication - CORRECT ANSWER Blocks or discourages open
communication and can increase anxiety.
Examples of non therapeutic communication - CORRECT ANSWER Giving advice,
minimizing feelings, using clichés, and changing the subject.
Therapeutic environment - CORRECT ANSWER A setting that promotes physical and
emotional safety.
Goals of a therapeutic environment - CORRECT ANSWER Reduce anxiety, promote
trust, encourage emotional expression, and maintain safety.
Maslow's hierarchy of needs - CORRECT ANSWER A theory that lower level needs
must be met before higher level needs.
Health care law - CORRECT ANSWER Regulates the delivery of health care services
and protects patients and professionals.
Informed consent - CORRECT ANSWER A legal and ethical requirement where the
patient must understand and voluntarily agree to treatment.
Negligence - CORRECT ANSWER Occurs when a health care professional fails to act
with reasonable care resulting in patient harm.
Malpractice - CORRECT ANSWER Professional negligence when the standard of care
is not met.
Client rights - CORRECT ANSWER Rights including safe care, privacy, informed
decision making, and the right to refuse treatment.
