Questions and Answers Updated
2026
impairmentM-
MAnswerManyMlossMorMabnormalityMofMpsychological,Mphysiological,MorManatomicalMstruct
ureMorMfunction
disabilityM-MAnswerManyMlost,Mabsent,MorMimpairedMphysicalMorMmentalMfunction
DisabilityMManagementM-
MAnswerMTheMprocessMinMtheMworkplaceMdesignedMtoMfacilitateMtheMemploymentMofM
personsMwithMaMdisabilityMthroughMaMcoordinatedMeffortMandMtakingMintoMaccountMindi
vidualMneeds,MworkMenvironment,MenterpriseMneedsMandMlegalMresponsibilities
FieldMofMDisabilityMManagementMfocusesMon:M-
MAnswerMIndividualMworkers,MorganizationMandMsociety
StepsMforMreturningMemployeeMtoMworkM-
MAnswerMEnsuringMappropriateMassessmentsMareMcompletedMandMthatMweMknowMifMem
ployeeMisMreadyMorMnotMtoMreturnMtoMwork.M
IdentifyingMbarriersMandMservicesMavailableM
DevelopingMreturnMtoMworkMplanM
ImplementingMplanM
MonitoringMandMadaptingMtheMplanM
EvaluatingMtheMprocess
compensationM-
MAnswerMsomething,MtypicallyMmoney,MawardedMtoMsomeoneMasMaMrecompenseMforMlo
ss,Minjury,MorMsuffering.
, ProgramMadministrationM-
MAnswerMEffectiveMadministrativeMstructureMincludingMappropriateMpoliciesMandMprocedur
es,MtrackingMofMcostsMandMbenefits,MsupportiveMcommitteeMandMcommunications
WhyMisMearlyMinterventionMimportant?M-
MAnswerMIsMimportantMbecauseMtheMlongerMsomeoneMisMawayMfromMworkMtheMlessMli
kelyMtheyMareMtoMreturn
InterdisciplinaryMApproachM-
MAnswerMDependingMonMtheMcomplexityMofMtheMinjuryMorMillnessMaMrangeMofMsupport
MservicesMandMexpertiseMmaybeMrequired.
LabourMManagementMCollaborationM-
MAnswerMIsMimportantMgotMoverseeingMtheMdevelopmentMandMoperationsMofMtheMdisab
ilityMmanagementMprogram
WhatMisMcaseMmanagement?M-
MAnswerMInvolvesMoneMpersonMwhoMactsMasMaMcentralMcontactMpointMforMserviceMpro
visionM-
MactingMasMaMliaisonMbetweenMmanagersMandMsupervisors,Mworkers,Mrepresentatives,Minj
uredMworker,MhealthMcareMprovidersMandMotherMservices
WhyMhaveMaMdisabilityMmanagementMprogram?M-
MAnswerMBenefitsMoutweighMtheMcostsM
IncreasesMworkplaceMmoraleM
LegislativeMrequirementsM(CanadaMusesMfederalMandMprovincialMactsMtoMenforce(
StepsMtoMestablishMaMdisabilityMmanagementMprogramM-MAnswerMNeedsMassessmentM
ImplementationMplan
CollectMdataM