TCI / LSI Training Exam UPDATED
QUESTIONS AND CORRECT ANSWERS
Steps to the LSI - CORRECT ANSWER I — identify a place and time to talk
E— explore the child's point of view
S— summarize the feelings and content
C— connect trigger to feelings to behavior
A— alternative responses to feelings discussed
P— plan developed/practice
E— enter the child back into the routine
What to do (nonverbal strategies) - CORRECT ANSWER - take a deep breath and
slowly exhale
- give the child space and time
- use silence
- if safe, step away from the child's sight
-assume q neutral stance and concerned facial expression
What to say (verbal strategies) - CORRECT ANSWER -Very little
- Speak calmly, assertively, respectfully
-Understanding responses
• " I get where you're coming from. That's really frustrating.
• " let's walk and talk. You are very angry"
• "I know we can work this out together"
• " I'm sorry that happened"
Elements of a potentially violent situation - CORRECT ANSWER - The spark
- The target
- The weapon
, - Level of stress or motivation
We can avoid or end the power struggle by: - CORRECT ANSWER -Listening and
validating feelings
- Giving choices and the time to decide what to do next.
-managing the environment (removing others)
-Dropping or changing the expectation
Goals of emotional first aid - CORRECT ANSWER - Provide immediate support to
reduce emotional intensity
- Identify and resolve the underlying concerns causing distress
- Keep the child in the activity
Strategies for emotional first aid - CORRECT ANSWER - Co-regulate emotions-Be a
Calm presence
- Maintain the relationship and lines of communication
- Plan and anticipate-be a coach
Behavior support techniques - CORRECT ANSWER Managing the environment
Prompting
Caring gesture
Hurdle help
Redirection and distractions
Proximity
Directive statements
Time away
Nonverbal techniques - CORRECT ANSWER Silence
Eye contact
Facial expressions
QUESTIONS AND CORRECT ANSWERS
Steps to the LSI - CORRECT ANSWER I — identify a place and time to talk
E— explore the child's point of view
S— summarize the feelings and content
C— connect trigger to feelings to behavior
A— alternative responses to feelings discussed
P— plan developed/practice
E— enter the child back into the routine
What to do (nonverbal strategies) - CORRECT ANSWER - take a deep breath and
slowly exhale
- give the child space and time
- use silence
- if safe, step away from the child's sight
-assume q neutral stance and concerned facial expression
What to say (verbal strategies) - CORRECT ANSWER -Very little
- Speak calmly, assertively, respectfully
-Understanding responses
• " I get where you're coming from. That's really frustrating.
• " let's walk and talk. You are very angry"
• "I know we can work this out together"
• " I'm sorry that happened"
Elements of a potentially violent situation - CORRECT ANSWER - The spark
- The target
- The weapon
, - Level of stress or motivation
We can avoid or end the power struggle by: - CORRECT ANSWER -Listening and
validating feelings
- Giving choices and the time to decide what to do next.
-managing the environment (removing others)
-Dropping or changing the expectation
Goals of emotional first aid - CORRECT ANSWER - Provide immediate support to
reduce emotional intensity
- Identify and resolve the underlying concerns causing distress
- Keep the child in the activity
Strategies for emotional first aid - CORRECT ANSWER - Co-regulate emotions-Be a
Calm presence
- Maintain the relationship and lines of communication
- Plan and anticipate-be a coach
Behavior support techniques - CORRECT ANSWER Managing the environment
Prompting
Caring gesture
Hurdle help
Redirection and distractions
Proximity
Directive statements
Time away
Nonverbal techniques - CORRECT ANSWER Silence
Eye contact
Facial expressions
