Exam 2026-2027 Actual Complete Real Exam
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Failure to conduct routine patrol can ultimately result in what?
- ANSWER -An
increase in the organization's revenue and a
liability exposure.
What does the phrase have a heart mean? - ANSWER -1-Be
Honest,
2-empathic,
3-appreciative, 4-
respectful, and 5-
tolerant.
Maintaining a good attitude - ANSWER -Remind yourself of
the correlation
between maintaining a positive attitude and taking
time for yourself.
Steps in reducing Stress - ANSWER -Enhance your coping
skills, take steps to minimize the stress of shift work and sleep
deprivation, take periodic breaks to put things into perspective,
,learn to use positive self-talk to improve your attitude,
participate in team building activities, and show concern for co-
workers.
Healthcare facilities that provide ________ customer
service motivate
customers to tell others about these organizations. -
ANSWER -Excellent
The Joint commission is a _____ accrediting authority
recognized by government agencies, insurance companies,
and healthcare providers. - ANSWER -Voluntary.
The mechanism used to evaluate external potential adverse
impacts on the
hospital is called____? - ANSWER -Proactive risk
assessment
____Patrol contributes, more than any other method of
patrol to excessive
socialization. - ANSWER
-Foot.
Security officers should have a valid driver's license if they
are going to do
what? - ANSWER -Operate motorized vehicles, conduct
vehicle patrols on
client property, and transport authorized
personnel.
,A security officer responding to a crime scene should
what? - ANSWER -
Protect his or her
safety.
Which of these should an officer follow to be able to testify
that the evidence
presented has merit? - ANSWER -Proper chain
of custody.
Why are initial information gathering and proper note-taking key
to a successful
investigation? - ANSWER -They memorialize information
gathered at a scene
from those involved. They refresh your memory for later report
writing purposes.
They are subject to discovery by the defense in a criminal case
and thus can be
subpoenaed.
When dealing with a personal-gain informant, what should
the officer do? -
ANSWER -Document the officer's interaction with
the informant.
Which of the following is not a recommended guideline when
an outside conducts an undercover investigation? - ANSWER -
, Insist that all security department staff receive operation
information.
Before using any covert monitoring devices the officer
should do what? -
ANSWER -Review applicable state and
federal laws.
Which of the following is not a characteristic of a covert
or undercover
operations protocol? - ANSWER -Formulated as an
ongoing process.
Which legal test takes into account neighborhood crime rates,
industry standards, and the owner's experience at other
locations? - ANSWER -Totality of circumstances.
The major source of premise liability in healthcare is from __ -
ANSWER -Slips
and
falls
Property owners have ___duty to maintain the property in a
__ condition. -
ANSWER -legal and
reasonably safe
Which of the following are elements necessary to establish
negligence in a premise liability case? - ANSWER -Duty to the