VERIFIED CORRECT SOLUTIONS
Which of the following is NOT one of the classifications of healthcare organizations
discussed in this chapter? (begin chapter 1) - Correct Answer ✔✔ Individual Healthcare
Which of the following is NOT a risk issue for healthcare? - Correct Answer ✔✔ Mostly
female staff
Which of the following is usually at the top of the organizational chart? - Correct Answer
✔✔ Board of Directors
Which of the following statements best describes employees? - Correct Answer ✔✔ All
staff directly employed by the facility
Security uses senior management's endorsement to build what kind of program? -
Correct Answer ✔✔ Strong and effective
How should friendships and interpersonal relationships between security officers and
staff members from other departments be treated? (begin chapter 2) - Correct Answer
✔✔ Encouraged, but security staff educated about ethics and avoiding favoritism.
Which of the following allows a department to assess its cost effectiveness within an
organization? - Correct Answer ✔✔ Benchmarking
What should the most primary overriding concern of any security department be? -
Correct Answer ✔✔ The safety and well-being of anyone in the facility.
Which of the following are skills a security professional should have and use at all
times? - Correct Answer ✔✔ All of the above (Good observation skills, good comm
skills, tolerance)
Why are vendors potentially a high security risk to a healthcare facility? - Correct
Answer ✔✔ Vendors often have access to sensitive areas yet staff of the healthcare
organization may know very little about vendors' backgrounds.
In the patient and family centered care philosophy, who determines which individuals
are part of the patient's family? - Correct Answer ✔✔ The patient, provided he or she is
developmentally mature and competent to do so.
Which of the following is NOT an example of an external customer? (begin chapter 3) -
Correct Answer ✔✔ Employees