REAL EXAM QUESTIONS AND VERIFIED
ANSWERS| EXPERT VERIFIED FOR
GUARANTEED PASS
Contents
VSA License
VA Sales License Test
VSA Final Exam Definitions
VSA License Exam
The consumer has the burden of proof if they allege a deceptive act occurred. -
CORRECT ANSWER ✔✔ - False. If a seller is accused of a deceptive act, the seller
must prove that they did not mislead the consumer.
A deceptive act can be intentional, negligent or innocent and still be deceptive -
CORRECT ANSWER ✔✔ - True. You can break the law even if you believe the
statements you make are true. The test is whether your conduct was misleading
to the buyer.
Incorrect statements about the rights of a buyer or the vehicle they are buying
can be a deceptive act - CORRECT ANSWER ✔✔ - True. A deceptive act is any
spoken, written or visual statement or action that could fool or mislead a
consumer, It does not have to be about the vehicle.
There must be a proven loss if a consumer is to be compensated for a deceptive
act. - CORRECT ANSWER ✔✔ - True. If a seller commits a deceptive act, a
consumer may be compensated only for a proven loss.
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,Dealers and wholesalers both have a positive duty to enquire about the vehicles
they sell. - CORRECT ANSWER ✔✔ - True. Dealers and wholesalers have a positive
duty to enquire and must exercise reasonable care and due diligence in checking
vehicle histories.
The purpose of regulatory law is to maintain compliance with minimum standards
of conduct and care. - CORRECT ANSWER ✔✔ - True
. The primary responsibility of the VSA is to get money back for consumers -
CORRECT ANSWER ✔✔ - False, the goal of the VSA is to enhance consumer
protection and consumer confidence in the vehicle sales industry through
education and compliance
What three associations nominate members to the board of directors? - CORRECT
ANSWER ✔✔ - The ARA, NCDA and RVDA each nominate members to the board
of directors.
. The role of the VSA Board of Directors is to set policy and establish annual
budgets - CORRECT ANSWER ✔✔ - True, the board is not involved in day-to-day
operations
Who does the VSA license? List four - CORRECT ANSWER ✔✔ - Dealerships,
Salespeople, Broker Agents and Broker Agent Representatives, Wholesalers
. Wholesalers may not sell to consumers. - CORRECT ANSWER ✔✔ - True. They
are limited to selling only to other businesses.
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, A broker agent may accept a fee only from the buyer - CORRECT ANSWER ✔✔ -
True. Fees and commissions from sellers are not allowed.
Licensing is a right upheld by the Supreme Court - CORRECT ANSWER ✔✔ - False.
The Supreme Court has sad licensing is a privilege and not a right. The VSA has an
obligation to set and maintain professional licensing standards that are in the
public interest.
The BPCPA requires goods to be sold in a clear and open manner - CORRECT
ANSWER ✔✔ - True. A consumer must be able to make an informed decision
about their purchase.
The BPCPA requires a seller to stand behind the representations they make about
the goods they sell - CORRECT ANSWER ✔✔ - True. A consumer has the right to
believe and rely on the statements of a seller.
The credulous consumer standard says the average consumer trusts a merchant
based on the general impression of their ads. Who created this standard? -
CORRECT ANSWER ✔✔ - The Supreme Court of Canada gas said that sellers must
recognize that the average costumer is prepared to trust merchants on the basis
of the general impression conveyed to him or her by their advertisements.
There are six required declarations. No other material facts must be disclosed -
CORRECT ANSWER ✔✔ - True. 1. Offer
2. Acceptance
3. Consideration
4. Intention to create legal relations
5. Capacity
6. Legality
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