WGU D268 Introduction to Communication Practice Quiz 2028
1. Which communication model describes communication as a one-way process
where a sender transmits a message to a receiver?
A. Transactional Model
B. Linear Model
C. Interactive Model
D. Circular Model
Answer: B
Rationale: The Linear Model, or Action Model, views communication as a simple one-way
transmission of information from sender to receiver.
2. In the transactional model of communication, what is the primary role of the
participants?
A. Both senders and receivers simultaneously
B. Receivers only
C. Senders only
D. Passive observers
Answer: A
Rationale: The transactional model views communication as a continuous process where
individuals act as both senders and receivers at the same time.
,3. What is the term for anything that interferes with the transmission or
reception of a message?
A. Feedback
B. Context
C. Channel
D. Noise
Answer: D
Rationale: Noise refers to any interference—physical, psychological, physiological, or
semantic—that disrupts the communication process.
4. If a person is distracted by a loud construction crew outside while trying to
listen to a lecture, what type of noise is occurring?
A. Physical Noise
B. Psychological Noise
C. Semantic Noise
D. Physiological Noise
Answer: A
Rationale: Physical noise consists of external sounds or environmental factors that distract
from the communication.
5. A misunderstanding caused by a speaker using jargon that the listener does
not understand is an example of which type of noise?
A. Semantic Noise
B. Physical Noise
C. Psychological Noise
D. Physiological Noise
Answer: A
Rationale: Semantic noise occurs when there is a lack of shared meaning for words or
symbols, such as technical jargon or slang.
, 6. Which type of communication involves communicating with oneself?
A. Intrapersonal Communication
B. Interpersonal Communication
C. Group Communication
D. Public Communication
Answer: A
Rationale: Intrapersonal communication is the internal dialogue we have with ourselves,
including self-talk and thoughts.
7. What is the process of turning thoughts into symbols (words or gestures) for
communication?
A. Encoding
B. Feedback
C. Decoding
D. Interpreting
Answer: A
Rationale: Encoding is the process of selecting and organizing symbols to convey a thought
or message.
8. In the HURIER model of listening, what does the letter ‘U’ stand for?
A. Uniting
B. Utility
C. Understanding
D. Urgency
Answer: C
Rationale: The HURIER model stands for Hearing, Understanding, Remembering,
Interpreting, Evaluating, and Responding.
1. Which communication model describes communication as a one-way process
where a sender transmits a message to a receiver?
A. Transactional Model
B. Linear Model
C. Interactive Model
D. Circular Model
Answer: B
Rationale: The Linear Model, or Action Model, views communication as a simple one-way
transmission of information from sender to receiver.
2. In the transactional model of communication, what is the primary role of the
participants?
A. Both senders and receivers simultaneously
B. Receivers only
C. Senders only
D. Passive observers
Answer: A
Rationale: The transactional model views communication as a continuous process where
individuals act as both senders and receivers at the same time.
,3. What is the term for anything that interferes with the transmission or
reception of a message?
A. Feedback
B. Context
C. Channel
D. Noise
Answer: D
Rationale: Noise refers to any interference—physical, psychological, physiological, or
semantic—that disrupts the communication process.
4. If a person is distracted by a loud construction crew outside while trying to
listen to a lecture, what type of noise is occurring?
A. Physical Noise
B. Psychological Noise
C. Semantic Noise
D. Physiological Noise
Answer: A
Rationale: Physical noise consists of external sounds or environmental factors that distract
from the communication.
5. A misunderstanding caused by a speaker using jargon that the listener does
not understand is an example of which type of noise?
A. Semantic Noise
B. Physical Noise
C. Psychological Noise
D. Physiological Noise
Answer: A
Rationale: Semantic noise occurs when there is a lack of shared meaning for words or
symbols, such as technical jargon or slang.
, 6. Which type of communication involves communicating with oneself?
A. Intrapersonal Communication
B. Interpersonal Communication
C. Group Communication
D. Public Communication
Answer: A
Rationale: Intrapersonal communication is the internal dialogue we have with ourselves,
including self-talk and thoughts.
7. What is the process of turning thoughts into symbols (words or gestures) for
communication?
A. Encoding
B. Feedback
C. Decoding
D. Interpreting
Answer: A
Rationale: Encoding is the process of selecting and organizing symbols to convey a thought
or message.
8. In the HURIER model of listening, what does the letter ‘U’ stand for?
A. Uniting
B. Utility
C. Understanding
D. Urgency
Answer: C
Rationale: The HURIER model stands for Hearing, Understanding, Remembering,
Interpreting, Evaluating, and Responding.
