WGU D268 Introduction to Communication Quiz 2026
1. Which model of communication views communication as a one-way process
where a sender transmits a message to a receiver?
A. Transactional Model
B. Interactive Model
C. Linear Model
D. Constructivist Model
Answer: C
Rationale: The linear model is the simplest form of communication, depicting it as a
straight line from sender to receiver without immediate feedback.
2. In the communication process, what is ‘noise’?
A. The volume of the speaker’s voice
B. The feedback provided by the receiver
C. Music playing in the background only
D. Any interference that distorts or interrupts the message
Answer: D
Rationale: Noise refers to any physical, physiological, or psychological interference that
prevents the receiver from accurately perceiving the message.
3. Which type of noise is caused by the receiver’s internal thoughts or biases?
A. Psychological noise
B. Semantic noise
C. Environmental noise
D. Physical noise
Answer: A
,Rationale: Psychological noise involves internal distractions like wandering thoughts,
stress, or preconceived notions about the speaker.
4. What is the primary difference between the Interactive and Transactional
models?
A. The Transactional model includes a sender and receiver.
B. The Transactional model views communication as simultaneous and continuous.
C. The Interactive model does not include feedback.
D. The Transactional model only applies to written communication.
Answer: B
Rationale: The Transactional model recognizes that people are often sending and
receiving messages at the same time, unlike the Interactive model which views it as taking
turns.
5. Which term refers to the medium used to transmit a message?
A. Context
B. Feedback
C. Channel
D. Source
Answer: C
Rationale: The channel is the means or pathway (e.g., email, face-to-face, phone) through
which a message is sent.
6. Nonverbal communication makes up what percentage of the total meaning in
an interaction?
A. Approximately 65-93%
B. Exactly 50%
C. Roughly 10-20%
D. Less than 5%
Answer: A
, Rationale: Most researchers agree that a significant majority of meaning (often cited
between 65% and 93%) is derived from nonverbal cues.
7. What is ‘Kinesics’ in the context of nonverbal communication?
A. The study of touch
B. The study of vocal pitch
C. The study of personal space
D. The study of body movement and gestures
Answer: D
Rationale: Kinesics refers to body language, including posture, gestures, and facial
expressions.
8. A person stands very close to you during a conversation, making you feel
uncomfortable. This is a violation of which nonverbal concept?
A. Proxemics
B. Chronemics
C. Haptics
D. Paralanguage
Answer: A
Rationale: Proxemics is the study of how people use space and distance to communicate.
9. Which of the following is an example of paralanguage?
A. The words used in a speech
B. The clothes a speaker wears
C. The tone and pitch of a speaker’s voice
D. The eye contact maintained by a speaker
Answer: C
Rationale: Paralanguage refers to the non-verbal elements of the voice, such as pitch,
volume, rate, and tone.
1. Which model of communication views communication as a one-way process
where a sender transmits a message to a receiver?
A. Transactional Model
B. Interactive Model
C. Linear Model
D. Constructivist Model
Answer: C
Rationale: The linear model is the simplest form of communication, depicting it as a
straight line from sender to receiver without immediate feedback.
2. In the communication process, what is ‘noise’?
A. The volume of the speaker’s voice
B. The feedback provided by the receiver
C. Music playing in the background only
D. Any interference that distorts or interrupts the message
Answer: D
Rationale: Noise refers to any physical, physiological, or psychological interference that
prevents the receiver from accurately perceiving the message.
3. Which type of noise is caused by the receiver’s internal thoughts or biases?
A. Psychological noise
B. Semantic noise
C. Environmental noise
D. Physical noise
Answer: A
,Rationale: Psychological noise involves internal distractions like wandering thoughts,
stress, or preconceived notions about the speaker.
4. What is the primary difference between the Interactive and Transactional
models?
A. The Transactional model includes a sender and receiver.
B. The Transactional model views communication as simultaneous and continuous.
C. The Interactive model does not include feedback.
D. The Transactional model only applies to written communication.
Answer: B
Rationale: The Transactional model recognizes that people are often sending and
receiving messages at the same time, unlike the Interactive model which views it as taking
turns.
5. Which term refers to the medium used to transmit a message?
A. Context
B. Feedback
C. Channel
D. Source
Answer: C
Rationale: The channel is the means or pathway (e.g., email, face-to-face, phone) through
which a message is sent.
6. Nonverbal communication makes up what percentage of the total meaning in
an interaction?
A. Approximately 65-93%
B. Exactly 50%
C. Roughly 10-20%
D. Less than 5%
Answer: A
, Rationale: Most researchers agree that a significant majority of meaning (often cited
between 65% and 93%) is derived from nonverbal cues.
7. What is ‘Kinesics’ in the context of nonverbal communication?
A. The study of touch
B. The study of vocal pitch
C. The study of personal space
D. The study of body movement and gestures
Answer: D
Rationale: Kinesics refers to body language, including posture, gestures, and facial
expressions.
8. A person stands very close to you during a conversation, making you feel
uncomfortable. This is a violation of which nonverbal concept?
A. Proxemics
B. Chronemics
C. Haptics
D. Paralanguage
Answer: A
Rationale: Proxemics is the study of how people use space and distance to communicate.
9. Which of the following is an example of paralanguage?
A. The words used in a speech
B. The clothes a speaker wears
C. The tone and pitch of a speaker’s voice
D. The eye contact maintained by a speaker
Answer: C
Rationale: Paralanguage refers to the non-verbal elements of the voice, such as pitch,
volume, rate, and tone.
