WGU D268 Introduction to Communication Quiz 2026 Exam
1. Which communication model views communication as a one-way process
where a sender transmits a message to a receiver?
A. Transactional Model
B. Linear Model
C. Interactive Model
D. Relationship Model
Answer: B
Rationale: The Linear Model is a simple one-way process consisting of a sender, message,
and receiver with no immediate feedback.
2. In the communication process, what is ‘noise’?
A. The medium used to send a message
B. Anything that interferes with the message being received
C. The verbal response from the receiver
D. The environment where communication happens
Answer: B
Rationale: Noise represents any internal or external interference that distorts the message
or prevents it from being understood.
,3. Which element of the Interactive Model of Communication accounts for the
sender’s and receiver’s unique life experiences?
A. Fields of Experience
B. Feedback
C. Channel
D. Encoding
Answer: A
Rationale: Fields of Experience include the culture, past experiences, and personal history
that influence how people encode and decode messages.
4. Which type of communication involves communicating with oneself?
A. Interpersonal
B. Small Group
C. Intrapersonal
D. Public
Answer: C
Rationale: Intrapersonal communication is the internal dialogue or ‘self-talk’ that happens
within an individual.
5. Which model emphasizes that communication is a continuous, simultaneous
process where both parties are senders and receivers at the same time?
A. Interactive Model
B. Linear Model
C. Transactional Model
D. Transmission Model
Answer: C
Rationale: The Transactional Model views communication as a simultaneous exchange
where roles of sender and receiver overlap.
, 6. What is the term for the process of translating thoughts into words or
symbols?
A. Decoding
B. Feedback
C. Channeling
D. Encoding
Answer: D
Rationale: Encoding is the process of turning thoughts and ideas into a communicable
message.
7. A speaker’s tone of voice, posture, and facial expressions are examples of
which type of communication?
A. Verbal Communication
B. Written Communication
C. Intrapersonal Communication
D. Non-verbal Communication
Answer: D
Rationale: Non-verbal communication includes body language, vocalics, and physical
appearance rather than actual words.
8. Which level of communication occurs between two people, often in the
context of their relationship?
A. Intrapersonal
B. Interpersonal
C. Public
D. Mass
Answer: B
Rationale: Interpersonal communication is the exchange of information and meaning
between two or more people.
1. Which communication model views communication as a one-way process
where a sender transmits a message to a receiver?
A. Transactional Model
B. Linear Model
C. Interactive Model
D. Relationship Model
Answer: B
Rationale: The Linear Model is a simple one-way process consisting of a sender, message,
and receiver with no immediate feedback.
2. In the communication process, what is ‘noise’?
A. The medium used to send a message
B. Anything that interferes with the message being received
C. The verbal response from the receiver
D. The environment where communication happens
Answer: B
Rationale: Noise represents any internal or external interference that distorts the message
or prevents it from being understood.
,3. Which element of the Interactive Model of Communication accounts for the
sender’s and receiver’s unique life experiences?
A. Fields of Experience
B. Feedback
C. Channel
D. Encoding
Answer: A
Rationale: Fields of Experience include the culture, past experiences, and personal history
that influence how people encode and decode messages.
4. Which type of communication involves communicating with oneself?
A. Interpersonal
B. Small Group
C. Intrapersonal
D. Public
Answer: C
Rationale: Intrapersonal communication is the internal dialogue or ‘self-talk’ that happens
within an individual.
5. Which model emphasizes that communication is a continuous, simultaneous
process where both parties are senders and receivers at the same time?
A. Interactive Model
B. Linear Model
C. Transactional Model
D. Transmission Model
Answer: C
Rationale: The Transactional Model views communication as a simultaneous exchange
where roles of sender and receiver overlap.
, 6. What is the term for the process of translating thoughts into words or
symbols?
A. Decoding
B. Feedback
C. Channeling
D. Encoding
Answer: D
Rationale: Encoding is the process of turning thoughts and ideas into a communicable
message.
7. A speaker’s tone of voice, posture, and facial expressions are examples of
which type of communication?
A. Verbal Communication
B. Written Communication
C. Intrapersonal Communication
D. Non-verbal Communication
Answer: D
Rationale: Non-verbal communication includes body language, vocalics, and physical
appearance rather than actual words.
8. Which level of communication occurs between two people, often in the
context of their relationship?
A. Intrapersonal
B. Interpersonal
C. Public
D. Mass
Answer: B
Rationale: Interpersonal communication is the exchange of information and meaning
between two or more people.
