SOLUTIONS RATED A+
✔✔Locus of Control - ✔✔Someone with locus of control is different
- Internal: will take responsibility (takes initiative)
- External: will not take responsibility (feeling of helplessness, less motivated)
✔✔Emotional Intelligence (EI) - ✔✔Self-awareness
Self-management; Resilience, Personal adaptability
Social awareness; Cross-Cultural Competency, Social Intelligence
Relationship management; Oral/written communication, teamwork/communication,
networking, Showing commitment, service orientation.
✔✔Machiavellianism - ✔✔Highly pragmatic, emotionally distant, and believe the ends
justify the means (most dangerous about power)
-Will use power for themselves
✔✔Psychopathy - ✔✔A lack of concern for others, and a lack of guilt or remorse when
their actions cause harm, associated with bullying.
✔✔Narcissism (attention seekers) - ✔✔A person with a grandiose view of self, requires
excessive
admiration, has a sense of self-entitlement, and is arrogant
✔✔Narcissism traits - ✔✔• Exploitativeness/Entitlement: I deserve respect, and insist
you give it to me
• Leadership/Authority: I love to be the center of attention
• Superiority/Arrogance: I am better than others
• Self-absorption/Self-Admiration: I truly am extraordinary and special
✔✔Narcissistic leaders - ✔✔• Not concerned with treating people fairly
• Not good for morale and motivation
• Higher manager turnover
A narcissist leader is extrovert and will talk about themselves
✔✔Narcissistic Employees - ✔✔• Do not have a realistic conception of their own talent
and abilities.
• Likely to also be extraverted and agreeable
• Not good in teams
• Don't take negative feedback well
- Disparage evaluator
- Disparage co-workers
✔✔Narcissist CEO - ✔✔• Bold, risky actions
• Big wins or big losses
, • Performances swings between the extremes
• No significant difference in corporate performance
✔✔Leadership vs. Narcissism - ✔✔•Narcissism is a mixed; neither wholly beneficial nor
harmful, but is best in moderation.
• Curvilinear relationship between narcissism and observer-reported leadership
effectiveness, suggesting that narcissism can indeed be positive up to a point.
• Actually, good news for most of us, because 68% of us are within one standard
deviation of the population mean for narcissism.
Curve linear relationship
Leadership goes down when narcissism reaches a certain point
✔✔Curve Linear Relationship (leadership, narcissism) - ✔✔Leadership decreases when
narcissism reaches a certain point
✔✔Narcissism vs Humility - ✔✔• Overly narcissistic leaders can be effective if they are
able to show humility.
-Humility is a character trait
• The ability of a leader to admit mistakes, limitations, and to sincerely seek the advice
and feedback of others is a virtuous personal characteristic than can be developed with
practice.
- A narcissist can be humble
✔✔Strong situations - ✔✔Strong personalities will dominate in weak situations
-Implications?
Create strong situations for the time in the workplace and strong behaviors, can
homogenize behavior
✔✔Values, Attitudes, and behavior - ✔✔-Values dictate lifelong behaviors pattern,
behavioral integrity
- Attitudes; consistent beliefs and feelings, all attitudes have a referent
- Behavior; trying to explain, predict, and manage workplace behavior
✔✔The three components of attitudes (ABC) - ✔✔• Affective
• Cognitive
• Behavioral
When Attitudes and Reality Collide:
• Consistency and Cognitive Dissonance
✔✔job satisfaction - ✔✔Better job and organizational performance (level of analysis)
• Better organizational citizenship behaviors(does more and beyond in the job
description)
• Greater levels of customer satisfaction
• Improved life satisfaction