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Efficiently vs. Effectively
Efficiently
- Using resources wisely and in a cost-
effective way. Effectively
- Making the right decisions and successfully implementing them.
What is a manager?
Someone whose primary responsibility is to carry out the management process.
- Plans and makes decisions, organizes, leads, and controls human, financial,
physical, and information resources
Planning and Decision Making
Determining goals and courses of action
Organizing
Coordinating activities and resources
,Leading
Motivating and managing people
Controlling
Monitoring and evaluating activities
Kinds of Managers by Level
Top Managers, Middle Managers, and First-Line Managers
Top Managers
The small group of executives who manage the overall organization. They
create the organization's goals, overall strategy, and operating policies.
Middle Managers
They are primarily responsible for implementing the policies and plans of top
managers. They also supervise and coordinate the activities of lower-level
managers.
First-Line Managers
Supervise and coordinate the activities of operating employees.
,Kinds of Managers by Area
1. Marketing Managers
2. Financial Managers
3. Operations Managers
4. Human Resource Managers
5. Administrative Managers
6. Other
Marketing Managers
Work in areas related to getting consumers and clients to buy the
organization's products or services-- new product development, promotion,
and distribution.
Financial Managers
Deal primarily with an organization's financial resources—accounting, cash
management, and investments.
Operations Managers
They are involved with systems that create products and services-- production
control, inventory, quality control, plant layout, and site selection.
Human Resources Managers
They are involved in human resource activities.
, Administrative Managers
They are generalists familiar with all functional areas of management and are not
associated with any particular management specialty.
Other Kinds of Managers
Hold specialized managerial positions (e.g., public relations managers) directly
related to the needs of the organization.
Managerial Roles (Mintzberg)
1. Interpersonal Roles
2. Informational Roles
3. Decisional Roles
Interpersonal Roles
Relationship driven
- Figurehead, leader, and liaison roles involve dealing with other
people. Ex Sample Activities:
- Attending ribbon-cutting ceremony for new plant, Encouraging employees
to improve productivity, Coordinating activities of two project groups.
Informational Roles
Sharing and creating data
- Monitor, disseminator, and spokesperson roles involve the processing of
information. Ex Sample Activities:
- Scanning industry reports to stay abreast of developments, Sending memos
outlining new organizational initiatives, Making a speech to discuss growth
plans.