EXAM 2026 COMPLETE EXAM
QUESTIONS AND ACCURATE
ANSWERS |ALREADY PASSED!!
action-oriented style - 🧠 ANSWER ✔✔looks for organization and precision
closed-mindedness - 🧠 ANSWER ✔✔the tendency not to listen to
something with which we disagree
competitive interrupting - 🧠 ANSWER ✔✔the practice of using interruption
to take control of the conversation
, content-oriented style - 🧠 ANSWER ✔✔hones in on on intellectual
challenges
critical listening - 🧠 ANSWER ✔✔analyzing and evaluating the merits of the
speaker's words
empathic listening - 🧠 ANSWER ✔✔listening to identify with the speaker by
understanding and experiencing what they are thinking or feeling
glazing over - 🧠 ANSWER ✔✔daydreaming
hearing - 🧠 ANSWER ✔✔the sensory process of receiving and perceiving
sounds
information overload - 🧠 ANSWER ✔✔the state of being overwhelmed by
the huge amount of information we take in every day
informational listening - 🧠 ANSWER ✔✔listening to learn
listening - 🧠 ANSWER ✔✔the active process of making meaning from
another person's spoken message
noise - 🧠 ANSWER ✔✔anything that interferes with your ability to encode
or decode a message