ACSA NCSO STUDY GUIDE 2026 EXAM QUESTIONS AND
SOLUTIONS RATED A+
✔✔(C&E) What does an audience need to fully process a message? - ✔✔Time, to fully
decode the message.
✔✔(C&E) List four ways to verify that a message was received an intended? -
✔✔Quizzing
Observing
Teaching/training
Demonstrate
✔✔(C&E) Identify the four factors involved in active listening? - ✔✔Make eye contact
Avoid interrupting
Paraphrase
Ask questions
✔✔(CM) List four questions used to guide contractor management? - ✔✔What needs to
be accomplished.
What are the goals.
What is required.
What has to happen to meet these goals.
✔✔(CM) Describe three ways to consider safety when hiring contractors? -
✔✔Determine safety expectations.
Determine safety requirements.
Define safety responsibilities.
✔✔(CM) What are three basic steps in Contractor Management? - ✔✔Pre-qualifications
& selection
The pre-project meeting
Monitoring, evaluating, and feedback
✔✔(CM) List the three common types of pre-qualification requirements for contractors
and an example of each? - ✔✔Contractor Requirements - Resources (services offered,
company size), Personnel and workforce, Third party certifications(COR, SECOR, etc.).
Project specific requirements - PSP, Set ratio of supervisors to workers, On-site safety
representative.
Individual safety requirements - NCSO, CCA gold seal, CRSP.
✔✔(CM) The prime contractor should full define the scope of work to a contractor. List
the three basic sections in a scope of work? - ✔✔Overview
, Deliverables
Considerations
✔✔(CM) Prime contractors look at three basic types of information to determine if a
contractor can meet the scope of work. List them? - ✔✔Current capability
Insurance considerations
Past performance
✔✔(CM) Describe three factors that influence a contractor's current capability to do
work? - ✔✔Resources
Personnel
Health and Safety
✔✔(CM) Describe five types of insurance? - ✔✔General liability
Commercial automobile
Errors and omissions
Professional liability
Environmental liability protection
✔✔(CM) When looking at the past performance of a contractor. What four basic types of
information are used to assess past performance? - ✔✔Experience
Leading indicators
WCB information
Lagging indicators
✔✔(CM) Describe the four factors considered in determining contractor experience? -
✔✔Work History
Details of Similar Projects
Certifications
References
✔✔(CM) List at least four examples of leading indicators? - ✔✔Hazard assessments
Inspections
Orientations
Audits
Communication
Safety Training
✔✔(CM) Describe the WCB requirements for contractor pre-qualification? -
✔✔Coverage
Clearance Letter
Premium Rate Statement
✔✔(CM) List three examples of lagging indicators? - ✔✔Number of incidents
SOLUTIONS RATED A+
✔✔(C&E) What does an audience need to fully process a message? - ✔✔Time, to fully
decode the message.
✔✔(C&E) List four ways to verify that a message was received an intended? -
✔✔Quizzing
Observing
Teaching/training
Demonstrate
✔✔(C&E) Identify the four factors involved in active listening? - ✔✔Make eye contact
Avoid interrupting
Paraphrase
Ask questions
✔✔(CM) List four questions used to guide contractor management? - ✔✔What needs to
be accomplished.
What are the goals.
What is required.
What has to happen to meet these goals.
✔✔(CM) Describe three ways to consider safety when hiring contractors? -
✔✔Determine safety expectations.
Determine safety requirements.
Define safety responsibilities.
✔✔(CM) What are three basic steps in Contractor Management? - ✔✔Pre-qualifications
& selection
The pre-project meeting
Monitoring, evaluating, and feedback
✔✔(CM) List the three common types of pre-qualification requirements for contractors
and an example of each? - ✔✔Contractor Requirements - Resources (services offered,
company size), Personnel and workforce, Third party certifications(COR, SECOR, etc.).
Project specific requirements - PSP, Set ratio of supervisors to workers, On-site safety
representative.
Individual safety requirements - NCSO, CCA gold seal, CRSP.
✔✔(CM) The prime contractor should full define the scope of work to a contractor. List
the three basic sections in a scope of work? - ✔✔Overview
, Deliverables
Considerations
✔✔(CM) Prime contractors look at three basic types of information to determine if a
contractor can meet the scope of work. List them? - ✔✔Current capability
Insurance considerations
Past performance
✔✔(CM) Describe three factors that influence a contractor's current capability to do
work? - ✔✔Resources
Personnel
Health and Safety
✔✔(CM) Describe five types of insurance? - ✔✔General liability
Commercial automobile
Errors and omissions
Professional liability
Environmental liability protection
✔✔(CM) When looking at the past performance of a contractor. What four basic types of
information are used to assess past performance? - ✔✔Experience
Leading indicators
WCB information
Lagging indicators
✔✔(CM) Describe the four factors considered in determining contractor experience? -
✔✔Work History
Details of Similar Projects
Certifications
References
✔✔(CM) List at least four examples of leading indicators? - ✔✔Hazard assessments
Inspections
Orientations
Audits
Communication
Safety Training
✔✔(CM) Describe the WCB requirements for contractor pre-qualification? -
✔✔Coverage
Clearance Letter
Premium Rate Statement
✔✔(CM) List three examples of lagging indicators? - ✔✔Number of incidents
