ACSA NCSO LATEST 2026 EXAM QUESTIONS AND
SOLUTIONS RATED A+
✔✔(PHSM) List five steps of prioritizing inspection findings in the correct order? - ✔✔1.
Identify deficiencies.
2. Describe existing or potential hazards.
3. Assess the severity and likelihood of outcomes.
4. Determine the risk of the hazards (risk ranking)
5. Prioritize corrective actions according to level of risk.
✔✔(PHSM) State reasons why management and workers should participate in formal
inspections? - ✔✔Management is responsible for ensuring the completion of
inspections.
Participation in inspections is also a worker right under OH&S legislation.
Workers do informal inspections everyday and can add critical input during formal
inspections.
✔✔(PHSM) Describe the COR requirements for ERP's (four)? - ✔✔Communication
Systems.
Emergency Contact Numbers.
Emergency Personnel.
Evacuation Plans.
✔✔(PHSM) Employers must record every acute illness or injury that occurs at the work
site, and keep that record for how long? - ✔✔At least three years.
✔✔(PHSM) A company should test each ERP using a drill how often? - ✔✔At least
every year.
✔✔(PHSM) State the three OH&S requirements for investigation reports? - ✔✔Describe
the circumstances of the injury or incident.
Provide corrective actions.
Be kept at least two years.
✔✔(PHSM) Describe how effective communication can make the HSMS more
effective? - ✔✔In two-way communication, both people have the chance to provide
feedback.
✔✔(PHSM) State the benefit of audits? - ✔✔Audits help identify how well a HAMS is
performing.
✔✔(PHSM) Describe Leading and Lagging Indicators? - ✔✔Leading indicators are
proactive.
Lagging indicators are reactive.
,✔✔(PHSM) What is the purpose of an action plan? - ✔✔The purpose of an action plan
is to provide a plan to improve the HSMS over the upcoming year.
✔✔(PHSM) Describe each component of S.M.A.R.T. corrective actions? - ✔✔Specific -
as specific as possible to avoid confusion.
Measurable - Written in a way that allows the company to clearly know when the
corrective action has been completed and by whom.
Attainable - actions that are actually possible to complete in a reasonable amount of
time.
Relevant - address issues identified in an inspection or investigation.
Time-bound - have specific, realistic completion dates/times.
✔✔(C&E) recognize three ethical principles? - ✔✔Utilitarianism
Right-based
Duty-based
✔✔(C&E) In regards to Communication and Ethics describe the four types of duty? -
✔✔Legal
Professional
Organizational
Personal
✔✔(C&E) Recognize six tests for making a difficult decision? - ✔✔Legal
Professional Standard
Front Page
Gut
Role Model
Organizational Standards
✔✔(C&E) Identify three internal sources for help? - ✔✔Managers
Supervisors
Peers
Workers
✔✔(C&E) Identify three external sources of help? - ✔✔OHS or WCB
Safety Professionals within network
Thise outside the HSE profession
✔✔(C&E) What are two questions to ask yourself when assessing your own motives? -
✔✔What do I stand to gain.
What do u stand to lose
✔✔(C&E) Please give an example for each of the four types of duty. Legal,
Professional, Organizational, and Personal? - ✔✔Legal - comply with the law.
, Professional - Code of Ethics, are you being professional, doing your duty/obligation.
Organizational - Company policies.
Personal - duty to yourself.
✔✔(C&E) Identify the three ethical principles and their main focus? - ✔✔Utilitarianism -
the right things to do is what provides the greatest benefit to the greatest number of
those affected.
Right-Based - do what is right for each other.
Duty-Based - Always act in accordance with your duties.
✔✔(C&E) What is emotional intelligence? - ✔✔The ability to recognize emotional
reactions from yourself and those around you.
✔✔(C&E) What is Empathy? - ✔✔Understanding how others think, and desire to help.
✔✔(C&E) What are four types of conflict and their descriptions? - ✔✔Intrapersonal - an
internal struggle within.
Interpersonal - Conflict between two individuals.
Intragroup - conflict between two people in the same group.
Intergroup - conflict between two groups/teams.
✔✔(C&E) Name five negative effect of unresolved conflict? - ✔✔Increased Irritability
Increased Disorganization
Increased Absenteeism
Decreased Productivity
Decreased Employee Engagement
Increased Employee Turnover
Increased Violence in Workplace
✔✔(C&E) What are the fundamental differences between a value and a priority? -
✔✔Values are you core beliefs or standards of behavior.
Priorities are items we treat as more important.
✔✔(C&E) What is an intrinsic reward? - ✔✔It comes from an inner sense of satisfaction.
✔✔(C&E) What is an extrinsic reward? - ✔✔it is from an external source.
✔✔(C&E) Explain what Expectancy Theory is? - ✔✔It is where people must trust that
their efforts and good performance will lead to the expected reward.
✔✔(C&E) What is the key factor of Expectancy Theory? - ✔✔Theory of Trust.
✔✔(C&E) Define perception? - ✔✔Is the way people interpret their surroundings. It is
what your mental impression of what you see and hear.
SOLUTIONS RATED A+
✔✔(PHSM) List five steps of prioritizing inspection findings in the correct order? - ✔✔1.
Identify deficiencies.
2. Describe existing or potential hazards.
3. Assess the severity and likelihood of outcomes.
4. Determine the risk of the hazards (risk ranking)
5. Prioritize corrective actions according to level of risk.
✔✔(PHSM) State reasons why management and workers should participate in formal
inspections? - ✔✔Management is responsible for ensuring the completion of
inspections.
Participation in inspections is also a worker right under OH&S legislation.
Workers do informal inspections everyday and can add critical input during formal
inspections.
✔✔(PHSM) Describe the COR requirements for ERP's (four)? - ✔✔Communication
Systems.
Emergency Contact Numbers.
Emergency Personnel.
Evacuation Plans.
✔✔(PHSM) Employers must record every acute illness or injury that occurs at the work
site, and keep that record for how long? - ✔✔At least three years.
✔✔(PHSM) A company should test each ERP using a drill how often? - ✔✔At least
every year.
✔✔(PHSM) State the three OH&S requirements for investigation reports? - ✔✔Describe
the circumstances of the injury or incident.
Provide corrective actions.
Be kept at least two years.
✔✔(PHSM) Describe how effective communication can make the HSMS more
effective? - ✔✔In two-way communication, both people have the chance to provide
feedback.
✔✔(PHSM) State the benefit of audits? - ✔✔Audits help identify how well a HAMS is
performing.
✔✔(PHSM) Describe Leading and Lagging Indicators? - ✔✔Leading indicators are
proactive.
Lagging indicators are reactive.
,✔✔(PHSM) What is the purpose of an action plan? - ✔✔The purpose of an action plan
is to provide a plan to improve the HSMS over the upcoming year.
✔✔(PHSM) Describe each component of S.M.A.R.T. corrective actions? - ✔✔Specific -
as specific as possible to avoid confusion.
Measurable - Written in a way that allows the company to clearly know when the
corrective action has been completed and by whom.
Attainable - actions that are actually possible to complete in a reasonable amount of
time.
Relevant - address issues identified in an inspection or investigation.
Time-bound - have specific, realistic completion dates/times.
✔✔(C&E) recognize three ethical principles? - ✔✔Utilitarianism
Right-based
Duty-based
✔✔(C&E) In regards to Communication and Ethics describe the four types of duty? -
✔✔Legal
Professional
Organizational
Personal
✔✔(C&E) Recognize six tests for making a difficult decision? - ✔✔Legal
Professional Standard
Front Page
Gut
Role Model
Organizational Standards
✔✔(C&E) Identify three internal sources for help? - ✔✔Managers
Supervisors
Peers
Workers
✔✔(C&E) Identify three external sources of help? - ✔✔OHS or WCB
Safety Professionals within network
Thise outside the HSE profession
✔✔(C&E) What are two questions to ask yourself when assessing your own motives? -
✔✔What do I stand to gain.
What do u stand to lose
✔✔(C&E) Please give an example for each of the four types of duty. Legal,
Professional, Organizational, and Personal? - ✔✔Legal - comply with the law.
, Professional - Code of Ethics, are you being professional, doing your duty/obligation.
Organizational - Company policies.
Personal - duty to yourself.
✔✔(C&E) Identify the three ethical principles and their main focus? - ✔✔Utilitarianism -
the right things to do is what provides the greatest benefit to the greatest number of
those affected.
Right-Based - do what is right for each other.
Duty-Based - Always act in accordance with your duties.
✔✔(C&E) What is emotional intelligence? - ✔✔The ability to recognize emotional
reactions from yourself and those around you.
✔✔(C&E) What is Empathy? - ✔✔Understanding how others think, and desire to help.
✔✔(C&E) What are four types of conflict and their descriptions? - ✔✔Intrapersonal - an
internal struggle within.
Interpersonal - Conflict between two individuals.
Intragroup - conflict between two people in the same group.
Intergroup - conflict between two groups/teams.
✔✔(C&E) Name five negative effect of unresolved conflict? - ✔✔Increased Irritability
Increased Disorganization
Increased Absenteeism
Decreased Productivity
Decreased Employee Engagement
Increased Employee Turnover
Increased Violence in Workplace
✔✔(C&E) What are the fundamental differences between a value and a priority? -
✔✔Values are you core beliefs or standards of behavior.
Priorities are items we treat as more important.
✔✔(C&E) What is an intrinsic reward? - ✔✔It comes from an inner sense of satisfaction.
✔✔(C&E) What is an extrinsic reward? - ✔✔it is from an external source.
✔✔(C&E) Explain what Expectancy Theory is? - ✔✔It is where people must trust that
their efforts and good performance will lead to the expected reward.
✔✔(C&E) What is the key factor of Expectancy Theory? - ✔✔Theory of Trust.
✔✔(C&E) Define perception? - ✔✔Is the way people interpret their surroundings. It is
what your mental impression of what you see and hear.
