MHA 702 Exam 4 Questions With All Correct Answers Rated A+

MHA 702 Exam 4 Questions With All Correct Answers Rated A+ Most dismissals, other than a relative few related to job performance, are layoffs for reasons such as ___. - Answer- reengineering or downsizing, mergers, other affiliations, or economic forces _____ are traumatic occurrences that sever some personnel from their employment and adversely affect the morale and motivation of survivors. - Answer- Layoffs Properly handled, layoffs require the guidance of______. - Answer- human resources (HR) and the active participation of supervisors at all levels of management Discharges are an ongoing concern because ____. - Answer- they may be necessary at any time discharges for ______, such as violations of policies or work rules - Answer- cause dismissal for reasons of ___ , such as failure to pass the probationary period or failure to meet the minimum standards of a job. - Answer- performance discharge is commonly referred to as - Answer- being fired discharge usually occurs after employees - Answer- break organzational rules or violate organizational policies (wont do the work) what are positive forms of termination? - Answer- retirements and resignations what are negative forms of termination? - Answer- firings and layoffs _____ involves the end of employment at the request of management. - Answer- Involuntary termination What are the types of terminations? - Answer- dismissals or discharges _____ occur either when individuals fail to meet the standards of their job or as part of a layoff - Answer- Dismissals _____ occur when employees are released for reasons of conduct or behavior usually involving violations of policies or work rules. - Answer- Discharges dismissal occurs for reasons related to - Answer- performance (cant do the work) managers should never attempt to terminate an employee without first ___. - Answer- consulting with hr Any termination needs to occur with HR in mind and never terminate someone on the spot, you can ____. - Answer- suspend someone with or without pay and then make the determination From an employer's perspective, terminations that involve the least risk to an organization are those for which _____. - Answer- good cause is evident In cases of terminations, Managers must ensure that their organization____. - Answer- closely followed its own policies, and that the organization can demonstrate that the discharged employee was given every reasonable opportunity to correct the offending behavior The most critical dimension of termination for cause is ____. - Answer- ensuring that management and HR observe all necessary policies and processes ______ is critical. - Answer- Adherence to the progressive disciplinary policy It is essential to ensure that all required documentation is ___. - Answer- signed and dated at the time and complete and in place A department manager must prepare for the possibility that - Answer- a member of a protected class may claim discrimination when being discharged An organization's best protection against wrongful termination policies are _____. - Answer- fair personnel policies that are consistently applied Performance appraisal systems must be ____. - Answer- fair Above all, organizations must have ____ when terminating an employee - Answer- clear evidence of wrongdoing Members of protected classes will file a discrimination charge will typically be - Answer- people aged 40, anyone from a racial or ethnic minority, religious or ethnic minority What is an essential difference between dismissal and discharge? - Answer- A dismissal is when an individual is not considered to be at fault Because no rule is broken or policy is violated, dismissal for inability to meet the standards of the job or for failure to pass the probationary period is treated as a ____. - Answer- layoff The distinction between a dismissed employee and a discharged employee becomes important for unemployment compensation because ____. - Answer- a dismissed employee is eligible for compensation whereas a discharged employee is not The majority of employees who are involuntarily separated apply for unemployment benefits regardless of____. - Answer- the circumstances under which they were let go Discharged employees are frequently granted unemployment compensation contrary to the fact that ____. - Answer- they were discharged for cause States have the legal responsibility to determine when individuals should receive ____. - Answer- unemployment compensation. Some managers will occasionally behave as though they believe that the most effective way of getting rid of an underproducing or uncooperative employee is simply to_____. - Answer- keep piling on work, or otherwise making life miserable, until the person finally quits FUTA refers to? - Answer- Federal Unemployment Tax Act (unemployment tax) F.I.C.A refers to - Answer- social security The key elements of a ____ involve managers assigning extra work to unwanted employees, making their lives miserable, hoping to force the employee to resign. - Answer- constructive discharge The concept of constructive discharge becomes an issue when ____. - Answer- a former employee registers a legal complaint alleging that the organization, as represented by one of its managers, made life so difficult and unbearable that the individual had to resign A resignation that is forced by extreme or intolerable conditions or treatment may be considered a - Answer- constructive discharge Another potential constructive discharge situation occurs when - Answer- an individual who is approaching termination for cause is allowed to resign in lieu of discharge ____ are legal terms that essentially mean the same thing. - Answer- constructive discharge, constructive termination, and constructive dismissal Allowing someone to resign in lieu of being fired is considered to be a - Answer- constructive discharge What are some reasons for reducing employee counts? - Answer- new technology that requires fewer people, reengineering, mergers, acquisitions and other changes, layoffs and terminations ____ is the systematic redesign of a business's core activities, starting with desired outcomes and establishing the most efficient possible processes to achieve those outcomes. - Answer- Reengineering ____ is when the organizations occasionally elect to reduce the number of employees - Answer- reduction in force ____ is a cause for reducing the number of employees within an organization. - Answer- excessive growth Reengineering is often referred to by other names, including ______, although reengineering is in fact a considerably more complex undertaking than these other named processes. - Answer- downsizing, rightsizing, reorganizing, repositioning, revitalizing, and modernizing Nevertheless, to most employees, reengineering has a single significant result: - Answer- job loss _____ is likely the most severe HR problem in the healthcare sector, and layoffs are the main cause of morale problems. - Answer- Employee morale Mergers, acquisitions, and other forms of affiliation have become common in contemporary health care. Because these recombination's are usually made in response to financial pressures, they usually mean the ____. - Answer- loss of jobs ______ is when two services or two groups come together and they wind up eliminating middle managers and up as well as eliminating staff position. Line positions usually stay in place during this process. - Answer- mergers, acquisitions and other forms of affiliation With mergers if all facilities stay in place, a ___ system is more likely to be specialized and unlikely to maintain a service that is not profitable. - Answer- for profit _____ are usually more diversified than for profit systems and more likely to carry unprofitable services for the sake of remaining full-service to the communities they serve. - Answer- not for profit systems ____ frequently lead to the reduction of management jobs as well as staff positions (if entities are to remain separated then line jobs are more secure) - Answer- mergers Managers who remain after a merger occurs typically has ____ which typically means they supervise a larger geography of people. - Answer- greatly enlarged spans of control (more work)