MGMT 311 COMPREHENSIVE EXAM 2026 QUESTIONS AND
ANSWERS GRADED A+
✔✔what 3 things affect individual mechanisms and individual outcomes? -
✔✔Organizational mechanisms
group mechanisms
individual characteristics
✔✔Mechanisms that affect OB are... - ✔✔job satisfaction, stress, motivation, trust,
justice, ethics, learning and decision making
✔✔Group mechanisms - ✔✔team characteristics, communication, leader power and
negotiation
✔✔organizational mechanisms - ✔✔Organizational Culture
Organizational Structure
✔✔What makes resources valuable and capable of creating profit? - ✔✔rare
inimitable
history
numerous small decisions
socially complex resources(culture, teamwork)
✔✔Rule of 1/8 - ✔✔1/2 of orgs want to buy in to OB/profits connection,
1/2 of those who buy in cant execute effectively,
1/2 of those who succeed wont withstand it long enough for real change
✔✔Methods of knowing... - ✔✔experience, intuition, authority, science
✔✔meta-analysis - ✔✔taking all correlations in related studies and calculating a
weighted average (this forms the foundation of evidence-based management)
✔✔Org commitment comes down to an individuals.... - ✔✔wants, needs and obligations
✔✔3 types of commitment - ✔✔affective, continuance, normative
✔✔affective commitment - ✔✔emotion based. The desire to be a part of the org and be
around those people. You stay because you WANT to.
✔✔continuance commitment - ✔✔cost based. desire to stay because of a realization of
the costs associated with leaving. Staying because you NEED to.
✔✔normative commitment - ✔✔obligation based. desire to remain a member of the org
because of a feeling of obligation. Staying because you OUGHT to.
, ✔✔How many jobs do people have between ages 18-52 and why is it bas... - ✔✔about
12, lowers commitment levels
✔✔types of employees matrix shows what? Explain each quadrant. - ✔✔
✔✔Reactions to negative events.... - ✔✔exit, voice, loyalty, neglect
✔✔withdrawal - ✔✔a set of actions that employees perform to avoid the work situation
✔✔What % of an employees time is spent working? - ✔✔51%
✔✔What percent of employees think about looking for a new job? - ✔✔60%
✔✔What trends are affecting workplace commitment? - ✔✔Workforce diversity
changing employee-boss relationship
✔✔erosion model - ✔✔suggests that employees with fewer bonds will be most likely to
quit the organization
✔✔social influence model - ✔✔suggests that employees who have direct linkages with
"leavers" will themselves become more likely to leave
✔✔Embededness - ✔✔summarizes employees links to their organization and
community
✔✔physiological(physical) withdrawal and what are the 5 kinds, including the most
serious form? - ✔✔actions that provide a physical escape (short or long term) from the
work environment (tardiness, long breaks, missing meetings, absenteeism)
- most serious form = quitting
✔✔Psychological Withdrawal and what are 4 kinds - ✔✔mentally escaping the work
environment
daydreaming, socializing, looking busy, moonlighting
✔✔independent forms model - ✔✔various withdrawal behaviors are uncorrelated with
one another, occur for different reasons, and fulfill different needs on the part of
employees
✔✔compensatory forms model - ✔✔the various withdrawal behaviors negatively
correlate with one another—that doing one means you're less likely to do another.
✔✔progression model - ✔✔various withdrawal behaviors are positively correlated and
create a chain effect of bad actions
ANSWERS GRADED A+
✔✔what 3 things affect individual mechanisms and individual outcomes? -
✔✔Organizational mechanisms
group mechanisms
individual characteristics
✔✔Mechanisms that affect OB are... - ✔✔job satisfaction, stress, motivation, trust,
justice, ethics, learning and decision making
✔✔Group mechanisms - ✔✔team characteristics, communication, leader power and
negotiation
✔✔organizational mechanisms - ✔✔Organizational Culture
Organizational Structure
✔✔What makes resources valuable and capable of creating profit? - ✔✔rare
inimitable
history
numerous small decisions
socially complex resources(culture, teamwork)
✔✔Rule of 1/8 - ✔✔1/2 of orgs want to buy in to OB/profits connection,
1/2 of those who buy in cant execute effectively,
1/2 of those who succeed wont withstand it long enough for real change
✔✔Methods of knowing... - ✔✔experience, intuition, authority, science
✔✔meta-analysis - ✔✔taking all correlations in related studies and calculating a
weighted average (this forms the foundation of evidence-based management)
✔✔Org commitment comes down to an individuals.... - ✔✔wants, needs and obligations
✔✔3 types of commitment - ✔✔affective, continuance, normative
✔✔affective commitment - ✔✔emotion based. The desire to be a part of the org and be
around those people. You stay because you WANT to.
✔✔continuance commitment - ✔✔cost based. desire to stay because of a realization of
the costs associated with leaving. Staying because you NEED to.
✔✔normative commitment - ✔✔obligation based. desire to remain a member of the org
because of a feeling of obligation. Staying because you OUGHT to.
, ✔✔How many jobs do people have between ages 18-52 and why is it bas... - ✔✔about
12, lowers commitment levels
✔✔types of employees matrix shows what? Explain each quadrant. - ✔✔
✔✔Reactions to negative events.... - ✔✔exit, voice, loyalty, neglect
✔✔withdrawal - ✔✔a set of actions that employees perform to avoid the work situation
✔✔What % of an employees time is spent working? - ✔✔51%
✔✔What percent of employees think about looking for a new job? - ✔✔60%
✔✔What trends are affecting workplace commitment? - ✔✔Workforce diversity
changing employee-boss relationship
✔✔erosion model - ✔✔suggests that employees with fewer bonds will be most likely to
quit the organization
✔✔social influence model - ✔✔suggests that employees who have direct linkages with
"leavers" will themselves become more likely to leave
✔✔Embededness - ✔✔summarizes employees links to their organization and
community
✔✔physiological(physical) withdrawal and what are the 5 kinds, including the most
serious form? - ✔✔actions that provide a physical escape (short or long term) from the
work environment (tardiness, long breaks, missing meetings, absenteeism)
- most serious form = quitting
✔✔Psychological Withdrawal and what are 4 kinds - ✔✔mentally escaping the work
environment
daydreaming, socializing, looking busy, moonlighting
✔✔independent forms model - ✔✔various withdrawal behaviors are uncorrelated with
one another, occur for different reasons, and fulfill different needs on the part of
employees
✔✔compensatory forms model - ✔✔the various withdrawal behaviors negatively
correlate with one another—that doing one means you're less likely to do another.
✔✔progression model - ✔✔various withdrawal behaviors are positively correlated and
create a chain effect of bad actions
