SDSU BA360 Exam 1 Review Ch 1,
2, 3, & 4 Questions & Answers
Which of the following tasks would NOT typically represent an operations management
activity at Hard Rock Cafe?
A.Preparing an employee schedule
B. receiving a shipment of incoming food ingredients
C. filing a tax return
D. designing an efficient layout
C. filing a tax return
The creation of goods and services is referred to as:
A. Design.
B. Transformation.
C. Formation.
D. production.
D. production.
,Which of the following is NOT considered to be one of the three primary functions that
all organizations perform?
A. finance/accounting
B. marketing
C. production/operations
D. research and development
D. research and development
Which of the following activities at an airline is NOT an operations activity?
A. catering
B. flying
C. crew scheduling
D. sales
D. sales
A global network of organizations and activities that supply a firm with goods and
services is referred to as
A. business functions.
B. production.
C. a supply chain.
, D. operations management.
C. a supply chain.
Competition in the 21st century is no longer between companies; it is between
A. supply chains.
B. technologies.
C. individuals.
D. countries.
A. supply chains.
A large percentage of the revenue of most firms is spent on which function?
A. research and development
B. finance
C. operations
D. marketing
C. operations
Which of these is NOT one of the basic functions of the management process?
2, 3, & 4 Questions & Answers
Which of the following tasks would NOT typically represent an operations management
activity at Hard Rock Cafe?
A.Preparing an employee schedule
B. receiving a shipment of incoming food ingredients
C. filing a tax return
D. designing an efficient layout
C. filing a tax return
The creation of goods and services is referred to as:
A. Design.
B. Transformation.
C. Formation.
D. production.
D. production.
,Which of the following is NOT considered to be one of the three primary functions that
all organizations perform?
A. finance/accounting
B. marketing
C. production/operations
D. research and development
D. research and development
Which of the following activities at an airline is NOT an operations activity?
A. catering
B. flying
C. crew scheduling
D. sales
D. sales
A global network of organizations and activities that supply a firm with goods and
services is referred to as
A. business functions.
B. production.
C. a supply chain.
, D. operations management.
C. a supply chain.
Competition in the 21st century is no longer between companies; it is between
A. supply chains.
B. technologies.
C. individuals.
D. countries.
A. supply chains.
A large percentage of the revenue of most firms is spent on which function?
A. research and development
B. finance
C. operations
D. marketing
C. operations
Which of these is NOT one of the basic functions of the management process?
