Business Foundations In A Changing World - 2026 Release CANADIAN O. C. Ferrell, Geoffrey A. Hirt, Linda
Ferrell, Suzanne Iskander, Peter Mombourquette, Charissa Lee
Chapters 1-14 Answers are at the End of Each Chapters
Chapter 1
1. Products have tangible attributes only.
True False
2. The primary goal of business activities is profit.
True False
3. Nonprofit organizations such as Habitat for Humanity do not engage in management, marketing, or finance
activities.
True False
4. Profit is what it costs to make and sell a product.
True False
5. Businesses have the right to keep and use their profits as they choose, without limitations.
True False
6. ____ is the primary goal of business.
A. Growth
B. Profit
C. IPO
D. Marketing
E. Strategy
7. Businesses differ from nonprofit organizations in that a business's focus is on
A. price.
B. goods.
C. profit.
D. organization.
E. plans.
8. ____ have both tangible and intangible characteristics.
A. Products
B. Services
C. Businesses
D. Stakeholders
E. Organizations
,9. Profit is the reward for business in exchange for the ____ taken in providing products.
A. expenses
B. time
C. energy
D. risks
E. markets
10. When purchasing, a consumer is actually buying a product's anticipated benefits and
A. satisfaction.
B. price.
C. costs.
D. productivity.
E. form.
11. If a business is to be successful in the long run, it must produce quality products, operate efficiently, and be
A. fun.
B. socially responsible.
C. hard-working.
D. egalitarian.
E. transparent.
12. Which of the following is not a product?
A. A Dell personal computer
B. A veterinarian's treatment of a pet's injuries
C. A lawyer's advice in a divorce case
D. Business profit
E. A checkup by a doctor
13. The goal of business is to earn
A. respect.
B. resources.
C. a profit.
D. responsibility.
E. independence.
,14. Customers, employees and investors are examples of:
A. constituents.
B. stockholders.
C. stakeholders.
D. entities.
E. organizations.
15. Briefly describe the goals of a business, especially the primary goal.
16. Finance refers to all activities concerned with obtaining money and using it effectively.
True False
17. Owners have little responsibility to provide funds for the operation of the business.
True False
18. Managers coordinate resources to achieve the firm's goals.
True False
19. The focus of all marketing activities is customer satisfaction.
True False
20. Owners always manage their businesses.
True False
21. The functions of organizing, staffing, planning, and controlling are most closely associated with
A. employees.
B. customers.
C. managers.
D. stockholders.
E. accountants.
, 22. Which of the following functions involves activities designed to provide goods and services that fulfill
needs and desires of consumers?
A. Accounting
B. Engineering
C. Finance
D. Production
E. Marketing
23. Advertising, personal selling, coupons, and sweepstakes are forms of _____.
A. publicity
B. promotion
C. marketing research
D. management activities
E. the marketing mix
24. When a business fails or does not make a profit, _______ have the most to lose.
A. customers
B. workers
C. managers
D. owners
E. consumers
25. The function concerned with obtaining and managing money and using it effectively is called
A. management.
B. marketing.
C. finance.
D. production and operations.
E. personnel.
26. The group of people to whom the management activity most applies is
A. consumers.
B. owners.
C. bankers.
D. government regulators.
E. employees.
27. ____ have the most to lose if the business fails to make a profit.
A. Employees
B. Owners
C. Banks
D. Customers
E. Accountants