MPTC Interview And Interrogation
Questions And Correct Answers
Rapport definition
is a harmonious relationship in which people or groups concerned understand each
others feelings or ideas and communicate well. it is marked by ready communication
and mutual understanding or a relationship built on mutual trust
victims, witnesses and suspects provide more info w rapport est.
Rapport building steps
effective rapport building begins at the time of the initial contact and continues through
out interview
1. personalized greeting 2. friendly non accusatory convo style 3. before questions.
allow sus time to become accustomed to ofc and surroundings 4. explain process
upfront and follow through 5. show empathy by sincerely communicating and
understanding interviewee needs 6. when appropriate, id and emphasize interests likes
or dislikes 7. be self-aware and adapt comms style
respect
is an act of showing consideration for another person's needs or feelings:
1. empathy-understand
2. courtesy-polite and kind
3. decorum- good manner
,4. clarity- why actions were taken
primary reason child molestation susps confessed during interview.
neutrality
being fip and not helping either side in conflict or disagreement
ii be patient, listen and give all sides equal opportunity to share
iii do not use dominant techniques like accusations, false evidence and coercion
victims, witnesses and susps share more info when they believe the cops are neutral
closed-ended questions
call for short, concise answers which limit the amount of info obtained/ help clarify or
confirm answers to open ended questions
open-ended questions
call for narrative response which can produce more accurate info because they allow
interviewees to communicate freely/ helps build rapport/ gather initial facts/ unsolicited
info
questioning
to gather complete and accurate information.
, helps officers demonstrate active listening, understanding and neutrality.
provides an opportunity to evaluate interviewee body language and veracity of info
provided
2 questioning types
1 closed-ended 2 open-ended
what is question spacing
gives interviewee time to answer each question.
do not rush ppl to finish an answer to questions in a rapid fire session
active listening
any combo of body language, questioning and summarizing to show interest.
1. eye contact
2. summarize interviewee answers& statements
3. use gestures
4. echo probe
5. mirroring
6. silence
Questions And Correct Answers
Rapport definition
is a harmonious relationship in which people or groups concerned understand each
others feelings or ideas and communicate well. it is marked by ready communication
and mutual understanding or a relationship built on mutual trust
victims, witnesses and suspects provide more info w rapport est.
Rapport building steps
effective rapport building begins at the time of the initial contact and continues through
out interview
1. personalized greeting 2. friendly non accusatory convo style 3. before questions.
allow sus time to become accustomed to ofc and surroundings 4. explain process
upfront and follow through 5. show empathy by sincerely communicating and
understanding interviewee needs 6. when appropriate, id and emphasize interests likes
or dislikes 7. be self-aware and adapt comms style
respect
is an act of showing consideration for another person's needs or feelings:
1. empathy-understand
2. courtesy-polite and kind
3. decorum- good manner
,4. clarity- why actions were taken
primary reason child molestation susps confessed during interview.
neutrality
being fip and not helping either side in conflict or disagreement
ii be patient, listen and give all sides equal opportunity to share
iii do not use dominant techniques like accusations, false evidence and coercion
victims, witnesses and susps share more info when they believe the cops are neutral
closed-ended questions
call for short, concise answers which limit the amount of info obtained/ help clarify or
confirm answers to open ended questions
open-ended questions
call for narrative response which can produce more accurate info because they allow
interviewees to communicate freely/ helps build rapport/ gather initial facts/ unsolicited
info
questioning
to gather complete and accurate information.
, helps officers demonstrate active listening, understanding and neutrality.
provides an opportunity to evaluate interviewee body language and veracity of info
provided
2 questioning types
1 closed-ended 2 open-ended
what is question spacing
gives interviewee time to answer each question.
do not rush ppl to finish an answer to questions in a rapid fire session
active listening
any combo of body language, questioning and summarizing to show interest.
1. eye contact
2. summarize interviewee answers& statements
3. use gestures
4. echo probe
5. mirroring
6. silence
