Wgu D392 Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Intra- - CORRECT ANSWER done with oneself
Inter - CORRECT ANSWER Everyone else
physical noise - CORRECT ANSWER external noise that makes a message difficult to
hear or otherwise receive—Barking Dogs, Loud Music, Airlines
psychological noise - CORRECT ANSWER internal distractions based on thoughts,
feelings, or emotional reactions to symbols—- Worries about money, Crushing Deadlines,
Tight Daily schedule
physiological noise - CORRECT ANSWER Message interference that results from
bodily discomfort.—Feeling ill, Headache, growling Stomach
semantic noise - CORRECT ANSWER interference caused by words that trigger
strong negative feelings against the speaker or the content of the speech— Special jargon,
mispronunciation, unique word usage
Sender - CORRECT ANSWER person who creates the message and receives the
feedback
Receiver - CORRECT ANSWER gets the message and creates the feedback
Encode - CORRECT ANSWER To put a message into Symboles
Decode - CORRECT ANSWER To translate incoming information or message into
understandable concepts
, Message - CORRECT ANSWER Written, Spoken, and unspoken elements of
communication to which people assign meaning
Channel - CORRECT ANSWER the pathway through which messages are sent
Feedback - CORRECT ANSWER The response to a Message
assertive communication - CORRECT ANSWER communication style characterized
by trying to reach a mutually agreed upon solution by creating an atmosphere where others
can express themselves to reach a common solution; "broken record"
aggressive communication - CORRECT ANSWER communication style characterized
by the use of manipulation to achieve an end goal
passive communication - CORRECT ANSWER communication style characterized by
not reacting, standing up or being noticed and avoiding confrontation
passive-aggressive communication - CORRECT ANSWER communication style
which is characterized by the desire to avoid conflict but still manipulates the situation to
meet the end goal
open communication - CORRECT ANSWER occurs when all parties are able to
express ideas to one another, such as in a conversation or debate
closed communication - CORRECT ANSWER occurs when only one person is
actively communicating, like a lecture from your professor.
positive communication - CORRECT ANSWER occurs when all parties involved feel
that they were heard.
QUESTIONS AND CORRECT ANSWERS
Intra- - CORRECT ANSWER done with oneself
Inter - CORRECT ANSWER Everyone else
physical noise - CORRECT ANSWER external noise that makes a message difficult to
hear or otherwise receive—Barking Dogs, Loud Music, Airlines
psychological noise - CORRECT ANSWER internal distractions based on thoughts,
feelings, or emotional reactions to symbols—- Worries about money, Crushing Deadlines,
Tight Daily schedule
physiological noise - CORRECT ANSWER Message interference that results from
bodily discomfort.—Feeling ill, Headache, growling Stomach
semantic noise - CORRECT ANSWER interference caused by words that trigger
strong negative feelings against the speaker or the content of the speech— Special jargon,
mispronunciation, unique word usage
Sender - CORRECT ANSWER person who creates the message and receives the
feedback
Receiver - CORRECT ANSWER gets the message and creates the feedback
Encode - CORRECT ANSWER To put a message into Symboles
Decode - CORRECT ANSWER To translate incoming information or message into
understandable concepts
, Message - CORRECT ANSWER Written, Spoken, and unspoken elements of
communication to which people assign meaning
Channel - CORRECT ANSWER the pathway through which messages are sent
Feedback - CORRECT ANSWER The response to a Message
assertive communication - CORRECT ANSWER communication style characterized
by trying to reach a mutually agreed upon solution by creating an atmosphere where others
can express themselves to reach a common solution; "broken record"
aggressive communication - CORRECT ANSWER communication style characterized
by the use of manipulation to achieve an end goal
passive communication - CORRECT ANSWER communication style characterized by
not reacting, standing up or being noticed and avoiding confrontation
passive-aggressive communication - CORRECT ANSWER communication style
which is characterized by the desire to avoid conflict but still manipulates the situation to
meet the end goal
open communication - CORRECT ANSWER occurs when all parties are able to
express ideas to one another, such as in a conversation or debate
closed communication - CORRECT ANSWER occurs when only one person is
actively communicating, like a lecture from your professor.
positive communication - CORRECT ANSWER occurs when all parties involved feel
that they were heard.
