SOLUTIONS
10 traps of interviewing Correct Answers 1. Providing false
assurance or reassurance
2. Giving unwanted advice
3. Using authority
4. Using avoidance language
5. Distancing
6. Using professional jargon
7. Using leading or biased questions
8. Talking too much
9. Interrupting
10. Using "why" questions
10 traps of interviewing Correct Answers 1. providing false
assurance/reassurance
2. giving unwanted advice
3. using authority (DO this)
4. using avoidance language (say died NOT passed on)
5. distancing (your breast NOT a breast)
6. using professional jargon
7. using leading or biased q's (you don't smoke do you?)
8. talking too much
9. interrupting
10. using "why" q's (why did you wait so long before coming to
hospital?)
12th rib Correct Answers palpate midway between the spine
and the pt's side to identify its free tip
,3 levels of priority Correct Answers 1st: emergent, life-
threatening (ex. ABCs)
2nd: prompt intervention, risk to safety, sick for infection (ex.
mental status change, acute pain, acute urinary elimination
problems, untreated medical problems, abnormal lab results, risk
of infection/safety/security)
3rd: important to pts health but can be attended to after other
health problems are addressed (more collaborative, longterm
problems)
3 phases of interview Correct Answers introductory phase
working phase
termination phase
3 ways to enhance therapeutic use of self Correct Answers 1.
exhibit empathy
2. demonstrate respect
3. give recognition
4 assessment techniques Correct Answers Inspection
Palpation
Percussion
Auscultation
4 methods of temp measurement Correct Answers 1. oral -
normal
2. rectal - most accurate route, occurs when other routes are
impractical = patient in left lateral decubitus
3. tympanic membrane temp - senses infrared emissions of
eardrum
,4. temporal artery thermometer - senses infrared emissions from
temporal artery (across forehead and behind ear)
4 methods of temperature measurement Correct Answers 1.
Oral: normal
2. Rectal: most accurate route, occurs when other routes are
impractical = pt in left lateral decubitus --> insert thermometer 1
inch
3. Tympanic membrane: senses infrared emissions of eardrum
4. Temporal artery: senses infrared emissions from temporal
artery --> slide probe across forehead and behind inner ear
5 A's model for tobacco cessation Correct Answers 1. Ask
about tobacco use
2. Advise to quit
3. Assess willingness to make a quit attempt
4. Assist in quit attempt
5. Arrange for a follow-up
5 percussion notes Correct Answers 1. Flat
2. Dull
3. Tympany
4. Resonance
5. Hyperresonance
ABCDE (lesions) Correct Answers Asymmetry: of pigmented
lesions
Border: irregularity
Color: variation
Diameter: >6mm (size of pencil eraser)
, Elevation and Enlargement: report change in mole size, new
pigmented lesion, development of itching, burning or bleeding
in a mole --> risk for malignant melanoma
ABCT Correct Answers Appearance
Behavior
Cognition
Though process
abduction Correct Answers Movement away from the midline
of the body
acini areolae Correct Answers smallest functional unit of the
breast and help produce milk
acknowledge the clients feeling Correct Answers It seems to be
extremely upsetting you that you're confined
active range of motion Correct Answers the process whereby a
patient puts a joint through its full extent of movement
acute bronchitis Correct Answers infection of the trachea and
large bronchi characterized by cough
acute respiratory distress syndrome Correct Answers a severe
lung condition. It occurs when fluid fills up the air sacs in your
lungs
adduction Correct Answers Movement toward the midline of
the body