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Five keys for Smith Driving? - Answer-Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What makes up customers total inventory? - Answer-
Garments in their possession. Garments in our possession
Which of the following is not components that make up
A/R funds? - Answer-45 days past due.
Minimum expectation for Accounts Receivables? -
Answer-Less than 5%
Who is responsible for appearance and upgrading of
garments? - Answer-The ssr
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Highest you can achieve in net billing? - Answer-100%
why is this a question?
If a customer turns in 90 out of 100, what should you do? -
Answer-L/R the remaining ten
Which is not a standard delivery frequency? - Answer-
Every third week.
What does GRF mean? - Answer-Garment request form
What are out of service garments? - Answer-Garments
returned for cleaning, grading, and storage until needed
What two items should the ssr always have? - Answer-Pen
and paper
What is CRF? - Answer-Customer request form
What is uniform advantage? - Answer-Alternative to
paying for damaged/destroy garments
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When should discuss accounts receivable with a customer
- Answer-30 days past due
Which is not a typical uniform buying motive? - Answer-
Casual Friday
How often do you complete Smith Training? - Answer-
Quarterly
What is a good alternative to measuring? - Answer-Size
samples
Standard term of Cintas agreement? - Answer-60 months
Which is not standard company type? - Answer-L ten X--
embroidery and screen printing
Which is not component of creating raving fans? - Answer-
Customers who are "very satisfied/definitely recommend"
cintas
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Which is not a sleeve length description? - Answer-MT-
muscle shirt
What tool helps you find status on your garment requests?
- Answer-Garment audit trail
Who is a good competitor and why? - Answer-Aramark--
local plant
Poor competition and why? - Answer-Ameripride--no plant
If customer pays by check, what information goes on it? -
Answer-Rt/day/customer number/invoice number
Briefly describe customer on boarding process - Answer-
Showing customers how we track garments turned in and
delivered to build their trust in us.
TorF? AR% kpi includes money at 30/60/90+ days? -
Answer-False. Only at 30/60/90