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OIS 3660 Final Exam Conceptual Questions 2026 (220 Questions) – Operations Management, OM Triangle, Lean & Supply Chain

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This document contains approximately 220 conceptual exam-style questions with verified answers for the OIS 3660 Final Exam, focusing on core principles of operations management and decision-making frameworks. It covers essential topics such as the OM Triangle (capacity, inventory, information), process types (job shop, batch flow, flow shop), Little’s Law, bottlenecks, variability, and queue management. It also includes key concepts in supply chain coordination, double marginalization, forecasting methods, Lean tools (5S, SOP, Poka-Yoke), and quality management including process capability and statistical process control. The material is highly relevant for students enrolled in Operations Management, Supply Chain Management, Business Analytics, and Industrial Engineering courses. It is particularly useful for courses such as Process Design, Lean Operations, Quality Management, and Supply Chain Strategy. This document aligns with widely used textbooks such as Operations Management by William J. Stevenson and The Goal by Eliyahu M. Goldratt, providing strong conceptual reinforcement alongside quantitative materials. This resource is ideal for undergraduate business students, MBA students, and professionals preparing for final exams or certifications in operations and supply chain management. It is especially beneficial for learners aiming to master conceptual understanding, improve analytical thinking, and apply operations strategies to real-world business scenarios such as healthcare systems, manufacturing, and service operations. Keywords: operations management concepts, OM triangle, lean operations, supply chain management, bottleneck analysis, Little law, variability in operations, queue management, job shop vs flow shop, batch process, forecasting concepts, double marginalization, bullwhip effect, inventory management concepts, process capability, statistical process control, lean tools, poka yoke, quality management, business operations

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Voorbeeld van de inhoud

OIS 3660 FINAL EXAM
CONCEPTUAL QUESTIONS 2026
EXAM QUESTIONS AND
ANSWERS | 100% PASS



What is Big Medicine?

A.) A combination of a hospital, a department store, and a home-

improvement company

B.) Larger pills that dissolve faster

,C.) A hospital that treats people who ate at the cheesecake factory

D.) Larger chains of hospitals that offer low cost high quality care - 🧠

ANSWER ✔✔D.) Larger chains of hospitals that offer low cost high quality

care

At the core, what is Operations Management about?

A.)Outsourcing work to China

B.) Processing inputs into outputs

C.) Operating a Management team


D.) Applying math to problems - 🧠 ANSWER ✔✔B.) Processing inputs into

outputs

Which requires the most skilled labor? Someone working in a...

A.) Line Flow

B.) Batch Flow

C.)Flow Shop


D.) Job Shop - 🧠 ANSWER ✔✔D.) Job Shop


What is the main input for an airport out of Passengers, Customs Agents,

Crew, or airplanes? - 🧠 ANSWER ✔✔Passengers

, What is NOT a resource for an airport out of Passengers, Customs Agents,

Crew, or airplanes? - 🧠 ANSWER ✔✔Passengers


What is the output of an airline out of Finished airplanes, Passengers at

their destination, Pilots and flight attendants, or Used up airline fuel? - 🧠

ANSWER ✔✔Passengers at their destination


Why should you study Operations Management?

A.) All the other answers are correct

B.) It tells you how to make money

C.) It tells you how to manage transformations from inputs to outputs


D.) It teaches you how to think logically - 🧠 ANSWER ✔✔A.) All the other

answers are correct

Which of the following products is most likely produced in a flow shop out of

Airplanes, Custom-made bicycles, Crude oil, Nascar racecars? - 🧠

ANSWER ✔✔Crude Oil


Which of the following requires the least skilled and most repetitive labor

out of Job shop, Barber shop, Line flow, Batch flow? - 🧠 ANSWER ✔✔Line

Flow


COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2026. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
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