I-CAR TECHNICAL QUESTIONS AND
CORRECT VERIFIED ANSWERS
AA2vehicleA2isA2consideredA2non-
drivableA2whenA2anyA2systemsA2haveA2beenA2disabledA2fromA2theA2collision,A2suchA2asA2a
nA2airbagA2orA2seatA2belt.A2AA2vehicleA2mayA2beA2non-
drivableA2ifA2someA2mechanicalA2itemsA2haveA2beenA2______________A2.InA2theA2collisio
nA2industry,A2estimatesA2areA2oftenA2referredA2toA2asA2___________.A2OtherA2commonA2n
amesA2thatA2mayA2beA2usedA2includeA2damageA2appraisalA2andA2visibleA2damageA2quote.
A2AA2vehicleA2mayA2beA2non-
drivableA2ifA2someA2mechanicalA2itemsA2haveA2beenA2damaged.A2-A2Ans---A2safety
-A2damage
-A2reports
WhenA2newA2itemsA2areA2addedA2toA2aA2damageA2report,A2theseA2areA2calledA2________
_A2.A2TheseA2requireA2theA2approvalA2ofA2theA2insuranceA2companyA2andA2theA2vehicleA2o
wner.A2TheA2decisionA2toA2repairA2orA2replaceA2aA2partA2isA2oftenA2determinedA2byA2theA2_
__________A2ofA2steel.A2InA2someA2instances,A2partialA2vehicleA2__________A2mayA2beA2
requiredA2duringA2theA2damageA2analysisA2toA2findA2anyA2hiddenA2damage.A2TheA2______
________A2isA2aA2portionA2ofA2theA2claimA2amountA2thatA2mustA2beA2paidA2byA2theA2policyA
2holder.A2-A2Ans---A2supplements
-A2strength
-A2teardown
-A2deductible
EstimatesA2mayA2beA2referredA2toA2asA2allA2ofA2theseA2EXCEPT:A2
AcceptableA2terms:A2damageA2report,A2damageA2appraisalA2&A2visibleA2damageA2quoteA2-
A2Ans---A2workA2order
DamageA2thatA2isA2foundA2afterA2theA2repairA2processA2hasA2begunA2oftenA2resultsA2inA2w
hichA2ofA2theseA2beingA2created?A2-A2Ans--Supplement
TheA2termA2usedA2toA2describeA2whenA2theA2costA2ofA2repairsA2exceedsA2aA2pre-
determinedA2percentageA2ofA2aA2vehicle'sA2valueA2is:A2-A2Ans--TotalA2Loss
OrderedA2partsA2shouldA2beA2_____________A2beforeA2repairsA2areA2begunA2toA2makeA2s
ureA2theyA2matchA2theA2vehicleA2beingA2repairedA2andA2doA2notA2haveA2unexpectedA2dam
age.A2AnyA2technicianA2thatA2worksA2onA2anA2airA2conditioningA2systemA2mustA2beA2_____
___A2byA2passingA2aA2trainingA2programA2approvedA2byA2theA2EnvironmentalA2ProtectionA
2AgencyA2(EPA).A2-A2Ans---A2inspected
-A2certified
TheA2three-
dimensionalA2measuringA2systemA2usedA2mayA2beA2dependentA2onA2________A2makerA2r
ecommendations.
, WithA2theA2additionA2ofA2newA2high-
strengthA2steelsA2toA2manyA2vehicleA2designs,A2suchA2asA2boron-
alloyedA2_________A2,A2theA2useA2ofA2heatA2isA2beingA2allowedA2lessA2oftenA2asA2heatA2de
stroysA2theA2strength.
AnotherA2typeA2ofA2straighteningA2processA2isA2calledA2paintlessA2dentA2repairA2(PDR)A2an
dA2isA2usedA2forA2small,A2mildA2dents.A2PDRA2usesA2specialA2_________A2andA2equipmen
tA2toA2removeA2dentsA2withoutA2damagingA2theA2finish.
PossibleA2Choices:A2-A2Ans---A2vehicle
-A2steel
-A2tools
TechnicianA2AA2saysA2thatA2whenA2orderingA2parts,A2itA2isA2recommendedA2toA2supplyA2th
eA2VINA2toA2theA2partsA2supplier.
TechnicianA2BA2saysA2thatA2itA2isA2recommendedA2toA2startA2theA2repairA2processA2beforeA
2theA2partsA2arriveA2fromA2theA2supplier.
WhoA2isA2right?A2-A2Ans--AA2Only
WhichA2ofA2theseA2panelA2attachmentA2methodsA2cannotA2beA2doneA2byA2theA2collisionA2r
epairA2facility?A2-A2Ans--LaserA2Welds
TechnicianA2AA2saysA2thatA2mostA2vehicleA2makersA2recommendA2veryA2highA2heatA2toA2st
raightenA2higherA2strengthA2steel.
TechnicianA2BA2saysA2thatA2someA2higherA2strengthA2steelsA2mayA2beA2tooA2strongA2toA2st
raightenA2withoutA2damagingA2them.
WhoA2isA2right?A2-A2Ans--BA2Only
SomeA2vehiclesA2haveA2headA2restraintsA2thatA2areA2designedA2toA2moveA2forwardA2inA2th
eA2eventA2ofA2aA2collision.A2ManyA2ofA2theseA2systemsA2__________A2themselvesA2afterA2
theA2collision,A2butA2someA2mustA2beA2resetA2orA2replacedA2followingA2aA2deployment.A2IfA
2aA2seatA2beltA2pre-
tensionerA2wasA2deployed,A2theA2entireA2seatA2beltA2assemblyA2mustA2beA2replaced.
TypesA2ofA2alignmentsA2doneA2onA2aA2vehicleA2includeA2two-wheel,A2four-
wheel,A2andA2_______A2-angleA2alignments.A2-A2Ans---A2reset
-A2thrust
AA2malfunctionA2indicatorA2__________A2(MIL)A2isA2aA2warningA2systemA2designedA2toA2ill
uminateA2whenA2aA2computerA2diagnosticA2thatA2isA2performedA2duringA2startupA2orA2oper
ationA2determinesA2thatA2aA2systemA2isA2notA2respondingA2theA2wayA2itA2should.
TheA2bodyA2structureA2generallyA2doesA2notA2differA2betweenA2aA2____-
______A2vehicleA2andA2aA2conventionalA2vehicle.A2-A2Ans---A2Lamp
-A2Hybrid-A2Electric
OnceA2theA2refinishingA2processA2isA2complete,A2additionalA2corrosionA2protection,A2suchA
2asA2aA2_______A2-
CORRECT VERIFIED ANSWERS
AA2vehicleA2isA2consideredA2non-
drivableA2whenA2anyA2systemsA2haveA2beenA2disabledA2fromA2theA2collision,A2suchA2asA2a
nA2airbagA2orA2seatA2belt.A2AA2vehicleA2mayA2beA2non-
drivableA2ifA2someA2mechanicalA2itemsA2haveA2beenA2______________A2.InA2theA2collisio
nA2industry,A2estimatesA2areA2oftenA2referredA2toA2asA2___________.A2OtherA2commonA2n
amesA2thatA2mayA2beA2usedA2includeA2damageA2appraisalA2andA2visibleA2damageA2quote.
A2AA2vehicleA2mayA2beA2non-
drivableA2ifA2someA2mechanicalA2itemsA2haveA2beenA2damaged.A2-A2Ans---A2safety
-A2damage
-A2reports
WhenA2newA2itemsA2areA2addedA2toA2aA2damageA2report,A2theseA2areA2calledA2________
_A2.A2TheseA2requireA2theA2approvalA2ofA2theA2insuranceA2companyA2andA2theA2vehicleA2o
wner.A2TheA2decisionA2toA2repairA2orA2replaceA2aA2partA2isA2oftenA2determinedA2byA2theA2_
__________A2ofA2steel.A2InA2someA2instances,A2partialA2vehicleA2__________A2mayA2beA2
requiredA2duringA2theA2damageA2analysisA2toA2findA2anyA2hiddenA2damage.A2TheA2______
________A2isA2aA2portionA2ofA2theA2claimA2amountA2thatA2mustA2beA2paidA2byA2theA2policyA
2holder.A2-A2Ans---A2supplements
-A2strength
-A2teardown
-A2deductible
EstimatesA2mayA2beA2referredA2toA2asA2allA2ofA2theseA2EXCEPT:A2
AcceptableA2terms:A2damageA2report,A2damageA2appraisalA2&A2visibleA2damageA2quoteA2-
A2Ans---A2workA2order
DamageA2thatA2isA2foundA2afterA2theA2repairA2processA2hasA2begunA2oftenA2resultsA2inA2w
hichA2ofA2theseA2beingA2created?A2-A2Ans--Supplement
TheA2termA2usedA2toA2describeA2whenA2theA2costA2ofA2repairsA2exceedsA2aA2pre-
determinedA2percentageA2ofA2aA2vehicle'sA2valueA2is:A2-A2Ans--TotalA2Loss
OrderedA2partsA2shouldA2beA2_____________A2beforeA2repairsA2areA2begunA2toA2makeA2s
ureA2theyA2matchA2theA2vehicleA2beingA2repairedA2andA2doA2notA2haveA2unexpectedA2dam
age.A2AnyA2technicianA2thatA2worksA2onA2anA2airA2conditioningA2systemA2mustA2beA2_____
___A2byA2passingA2aA2trainingA2programA2approvedA2byA2theA2EnvironmentalA2ProtectionA
2AgencyA2(EPA).A2-A2Ans---A2inspected
-A2certified
TheA2three-
dimensionalA2measuringA2systemA2usedA2mayA2beA2dependentA2onA2________A2makerA2r
ecommendations.
, WithA2theA2additionA2ofA2newA2high-
strengthA2steelsA2toA2manyA2vehicleA2designs,A2suchA2asA2boron-
alloyedA2_________A2,A2theA2useA2ofA2heatA2isA2beingA2allowedA2lessA2oftenA2asA2heatA2de
stroysA2theA2strength.
AnotherA2typeA2ofA2straighteningA2processA2isA2calledA2paintlessA2dentA2repairA2(PDR)A2an
dA2isA2usedA2forA2small,A2mildA2dents.A2PDRA2usesA2specialA2_________A2andA2equipmen
tA2toA2removeA2dentsA2withoutA2damagingA2theA2finish.
PossibleA2Choices:A2-A2Ans---A2vehicle
-A2steel
-A2tools
TechnicianA2AA2saysA2thatA2whenA2orderingA2parts,A2itA2isA2recommendedA2toA2supplyA2th
eA2VINA2toA2theA2partsA2supplier.
TechnicianA2BA2saysA2thatA2itA2isA2recommendedA2toA2startA2theA2repairA2processA2beforeA
2theA2partsA2arriveA2fromA2theA2supplier.
WhoA2isA2right?A2-A2Ans--AA2Only
WhichA2ofA2theseA2panelA2attachmentA2methodsA2cannotA2beA2doneA2byA2theA2collisionA2r
epairA2facility?A2-A2Ans--LaserA2Welds
TechnicianA2AA2saysA2thatA2mostA2vehicleA2makersA2recommendA2veryA2highA2heatA2toA2st
raightenA2higherA2strengthA2steel.
TechnicianA2BA2saysA2thatA2someA2higherA2strengthA2steelsA2mayA2beA2tooA2strongA2toA2st
raightenA2withoutA2damagingA2them.
WhoA2isA2right?A2-A2Ans--BA2Only
SomeA2vehiclesA2haveA2headA2restraintsA2thatA2areA2designedA2toA2moveA2forwardA2inA2th
eA2eventA2ofA2aA2collision.A2ManyA2ofA2theseA2systemsA2__________A2themselvesA2afterA2
theA2collision,A2butA2someA2mustA2beA2resetA2orA2replacedA2followingA2aA2deployment.A2IfA
2aA2seatA2beltA2pre-
tensionerA2wasA2deployed,A2theA2entireA2seatA2beltA2assemblyA2mustA2beA2replaced.
TypesA2ofA2alignmentsA2doneA2onA2aA2vehicleA2includeA2two-wheel,A2four-
wheel,A2andA2_______A2-angleA2alignments.A2-A2Ans---A2reset
-A2thrust
AA2malfunctionA2indicatorA2__________A2(MIL)A2isA2aA2warningA2systemA2designedA2toA2ill
uminateA2whenA2aA2computerA2diagnosticA2thatA2isA2performedA2duringA2startupA2orA2oper
ationA2determinesA2thatA2aA2systemA2isA2notA2respondingA2theA2wayA2itA2should.
TheA2bodyA2structureA2generallyA2doesA2notA2differA2betweenA2aA2____-
______A2vehicleA2andA2aA2conventionalA2vehicle.A2-A2Ans---A2Lamp
-A2Hybrid-A2Electric
OnceA2theA2refinishingA2processA2isA2complete,A2additionalA2corrosionA2protection,A2suchA
2asA2aA2_______A2-