QUESTIONS WITH CORRECT ANSWERS (VERIFIED) NEWEST
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What's one federal regulation that applies to HHAs?
HHAs must complete at least 75 hours of training and/or they must pass a
competency evaluation before they begin working
What's an example of a common policy at a home health agency?
HHAs must follow the client's care plan
What does a professional relationship between an HHA and a client include?
Keeping client informational confidential
What's would be the best response by a HHA if a client purchases them a gift?
The HHA should refuse the gift but thank the client for thinking of her
What's an example of a HHA behaving professionally with an employer?
Documenting carefully
What's the best type of jewelry for a HHA to wear to work?
A waterproof watch
,What does the term "empathy" mean?
Empathy means being able to identify with and enter into the feelings of
others.
What's one responsibility of an employer regarding a HHA?
Employers must provide initial training and continuing in-service training
Who is the most important person on the healthcare team?
The client
What is the chain of command?
The line of authority in an agency
___ has to do with the knowledge of right and wrong
Ethics
An example of ethical behavior by a HHA is _____
Protecting a client's privacy
What term means harming a person physically, mentally, or emotionally by
failing to provide needed care?
Neglect
,What must a HHA do if he suspects that a client is being abused?
The HHA should report immediately to his supervisor
What term means to steal, take advantage of, or improperly use the money,
property, or other assets of another person?
Financial abuse
What's an example of sexual abuse?
Rubbing up against a client inappropriately
Threatening to harm a client if her tells another caregiver about a problem is
an example of what type of abuse?
Psychological abuse
For home health aides, confidentiality means....
keeping private things private
with whom may an HHA share a client's medical information?
With other members of the care team
What's a term for a legal document that designates what kind of care a
person wants if he is unable to make that decision himself?
Advance directive
, what's an example of an advance directive?
Durable Power of Attorney for Health Care
what's the best way for a HHA to keep clients' health information confidential?
store, file, or shred documents according to agency policy
what behavior promotes clients' rights?
Encouraging a client to participate in care planning
Whats the correct order of the three-step communication process?
Sender sends message. Receiver receives message. Receiver provides
feedback.
What is true of non-verbal communication?
Nonverbal communication may be different than what the person is actually
saying
Barrier to combination include the following
HHA uses medical terminology with the client
An example of active listening is:
HHA focuses on the client and provides feedback