Role of the Underwriter
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The insurance industry, and underwriting in particular, has
undergone phenomenal transformation in recent years.
Changes in - Answer: technology, data creation, client
relations, and corporate structures/ cultures mean this is not
the same underwriting department as it was a few decades
ago.
Today's consumers, and the agents who serve them, are -
Answer: more knowledgeable and demand responsive
engagement from underwriters
There have been moments when the increasing complexity of
the profession has inclined underwriters toward becoming
siloed specialists. And to be sure, there is no - Answer: single
underwriting job description.
From operations to risk management in larger organizations to
the - Answer: unique roles of field underwriters or consultants,
there is a considerable degree of specialization to be found.
,Despite this movement toward specialization, the underwriting
profession's path forward is a return to its roots-holism. Holism
can be defined as - Answer: understanding the big picture of
risk assessment and not getting lost in the details.
Underwriters have traditionally been - Answer: expert
generalists - with a wide and varied skill set that encompasses
many disciplines.
Increasingly, the modern underwriter needs to embrace a
holistic approach to effectively predict and manage
advancements in technology and data creation. A human life,
and the resulting - Answer: mortality and morbidity, cannot be
adequately approached through binary rules. The same holds
true for underwriting and its tools.
How underwriters maintain expert generalism now and in the
future presents both challenges and great opportunities.
Thinking holistically is key to the integrity of underwriters'
function in an insurance company and will drive how they
incorporate various - Answer: tools (e.g., rules engines,
predictive analytics) and specialties ( e.g., risk assessor, data
specialist, business driver) into risk review.
, This chapter will expand on the various underwriting specialties
that exist now, consider some - Answer: prominent dynamics
influencing change in those roles, and look at how they fit
together to create a holistic view of risk.
In the most basic sense, holistic underwriting summarizes the
fundamentals of the profession by requiring underwriters look
at the entire proposed insured when assessing risk. Health and
mortality for any individual are products of - Answer:
environment, genetics, socio-economic status, occupation, and
avocation.
To properly assess risk, an underwriter needs to consider all of
these - Answer: areas, within the boundaries of actuarially-
supported information, ethics, and regulation.
Underwriters are moving toward ( or returning to!) being
holistic risk assessors, encompassing many different specialties.
Broadly, holistic risk assessment means: - Answer: 1.
supporting specialized underwriting roles with 'big picture'
thinking
2. applying an understanding and assessment of the entirety of
the risk presented by any proposed insured to the underwriting
process.