SCRIPT 2026 QUESTIONS AND ANSWERS
GUARANTEED TO PASS
◉ What does the acronym POSDCORB stand for? Answer: Planning,
Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.
◉ What is the primary role of management? Answer: To
operationalize the visions and strategies set by leaders.
◉ How does MacPhee define leadership? Answer: The process of
engaging and influencing others to guide actions that meet
organizational needs.
◉ Name a key attribute of effective leadership in healthcare.
Answer: Acts as a 'good signpost reader' to identify future needs and
trends.
◉ What is the core definition of followership? Answer: The 'upward
influence' of individuals on leaders and teams.
,◉ What are characteristics of an effective follower? Answer:
Contributes by doing tasks and raising relevant concerns, can
initiate change, and takes ownership of workplace culture.
◉ What is mentorship? Answer: A formal, supportive, reciprocal
relationship between an expert (mentor) and a novice (mentee) for
professional growth.
◉ What is toxic mentoring? Answer: Occurs when a mentor prevents
necessary change, fails to help the mentee develop their identity, or
assigns unrealistic tasks.
◉ Define Emotional Intelligence (EI). Answer: The ability to monitor,
discriminate among, and use emotions to guide thought and action.
◉ What are the five skills of Emotional Intelligence? Answer: Self-
Awareness, Self-Regulation, Motivation, Empathy, Social Skills.
◉ What is 'mindsight' according to Siegel? Answer: The practice of
becoming aware of emotional reactions in real-time to break the link
between stimulus and habitual response.
◉ What is transformational leadership? Answer: A style that
inspires and motivates through idealized influence, aiming to change
the organizational culture.
, ◉ What defines servant leadership? Answer: The leader's primary
role is to serve others and help them grow.
◉ What is the key principle of situational/contingency theory?
Answer: No single leadership style is best for all situations; effective
leaders adapt their style based on needs.
◉ What does it mean to embrace complexity in healthcare
leadership? Answer: Being flexible, communicative, and willing to
step into any role needed for patient care and team success.
◉ What is the difference between leaders and managers? Answer:
Leaders set the vision; managers make it happen.
◉ What role does emotional intelligence play for a leader? Answer:
It helps inspire, read the environment, and build trust.
◉ What is the primary focus of task-focused leadership? Answer:
Prioritizing completing tasks and transactions for efficiency.
◉ What is the primary focus of relationally focused leadership?
Answer: Prioritizing people, relationships, and inspiration for
engagement and morale.