Exercises
Inability to fill vacant positions, even when there is an over supply of some professional groups -
correct answer ✔✔ Which of the following items in the health care arena does not show an
emphasis on the bottom line?
Successful reengineering efforts - correct answer ✔✔ Which of the following is NOT an outcome
when a hospital focuses too much on costs and not enough on human concerns?
Lower cost through restricting payments and access to health care services - correct answer ✔✔
How does managed care help reduce health care costs?
85% - correct answer ✔✔ What percentage of employees who have health care benefits are
enrolled in managed care plans?
Use of hospice services for end of life care - correct answer ✔✔ Of the following, which HAS
NOT been an outcome of managed care on delivery of various health care services?
Lost coverage when their HMO would no longer accept their Medicare cards for payment -
correct answer ✔✔ How have Medicare recipients been impacted by the managed care
movement? Many Medicare recipients...
Reduced reimbursements - correct answer ✔✔ How have hospitals and doctors been affected
by changes in Medicare spending?
Most patients do not select or pay for their own health care - correct answer ✔✔ What fact
must be kept in mind when marketing health care?
, Broader scope of responsibility and increased span of control - correct answer ✔✔ What has
been the impact of a flattened organization on health care professionals as first-line managers?
Assert yourself as THE most important team member - correct answer ✔✔ Which of the
following is NOT an essential principle for success as a health care manager?
Self-motivation - correct answer ✔✔ Above all else, what skill must a manager possess to be
effective in today's health care arena?
Poor morale - correct answer ✔✔ What is the major human resource problem faced by today's
health care manager?
Continually learn, grow, and change - correct answer ✔✔ What can you do to enhance your
chances of job security in the health care field?
Costs - correct answer ✔✔ What is the single most forceful factor driving change in health care?
A balance of the bottom line concerns with the human concerns - correct answer ✔✔ What is
required for viability in a health care organization?
Employers attempt to contain health care benefit costs - correct answer ✔✔ What propelled
the adoption of managed care?
Leaders' attitudes must be positive to enhance morale and motivation among employees -
correct answer ✔✔ Why is self-motivation an essential quality for a health care supervisor
today?
Desired outcomes - correct answer ✔✔ When considering reengineering, you should begin the
process by establishing what?