ANSWERS GRADED A+
✔✔Unique details about a patient's health care story are captured best using: -
✔✔Free-text narrative
✔✔Which of the following would be included in a treatment plan? - ✔✔Referral to a
specialist
✔✔Asking providers to use tablets or other mobile devices when they see patients in
exam rooms is one way to change workflow to: - ✔✔Preserve patient contact during the
visit
✔✔If a patient with private insurance does not fill out an Assignment of Benefits form,
the amount that the insurance company reimburses the provider for the service will be
sent to the patient. T/F? - ✔✔True
✔✔Which of the following processes was done electronically before EHRs existed and
has not changed much since EHRs were created? - ✔✔Scheduling
✔✔A provider's office has received appropriate reimbursement from an insurance
company as an in-network provider. What is the term for the amount that was received?
- ✔✔Contracted amount
✔✔Which of the following is a code set used to identify signs, symptoms, and conditions
that the patient has been diagnosed with? - ✔✔ICD-10-CM
✔✔An encoder decreases the amount of time it takes for an insurance company to
reimburse a claim. T/F? - ✔✔False
✔✔The process of getting claim information to the insurance company and the
remittance advice back to the provider is handled by which of the following? -
✔✔Electronic data interchange (EDI)
✔✔Which of the following is NOT a patient-focused communication that should be
documented in the patient's legal record? - ✔✔Patient recommendation of a medical
television drama
✔✔The CEHRS should not attempt to assist a patient with technical issues with a
patient portal; the patient should be referred to a technical help desk. T/F? - ✔✔False
✔✔Which of the following is NOT part of the legal electronic health record? -
✔✔Personal Health Record
, ✔✔Which of the following is an example of a financial report that can be generated in
the EHR? - ✔✔List of unpaid claims
✔✔Which of the following is a way to find participants for a clinical trial? - ✔✔all of the
other answers
✔✔Which of the following is part of the de-identification process, and should not be
shared about a clinical trial participant? - ✔✔E-mail address
✔✔The Affordable Care Act of 2010 set the standard for documentation standards
relating to research. T/F? - ✔✔False
✔✔Which of the following is NOT a benefit of a personal health record? - ✔✔Eliminates
need to take vital signs at each appointment
✔✔Which of the following training topics is best to customize and convey in one-on-one
training, rather than a group setting? - ✔✔A new method of entering vital signs into the
patient chart
✔✔The demographic information for each patient is housed in which of these main
components of MOSS 3.0? - ✔✔Administrative
✔✔Which of the following is a patient safety event that the Joint Commission uses to
guide changes in policy or procedures?
- Therapeutic drug monitoring
- Health information exchange
- Sentinel event
- Global RxPh - ✔✔Sentinel event
✔✔An EHR will send an alert to the provider in which of the following situations? -
✔✔The provider enters a prescription for a drug that is contraindicated because of
another drug the patient is taking.
✔✔What are health care information exchanges that operate in specific geographic
regions? - ✔✔RHIOs
✔✔ Why have medical practices been slow to adopt cloud storage as a way to store
large amounts of data? - ✔✔It presents security concerns
✔✔What is one way to ensure that patients are comfortable in a medical office? -
✔✔Clearly explain office policies, and encourage questions.