CNML & NE-BC EXAM QUESTIONS AND
VERIFIED ANSWERS 2026 (GRADED A+)
DETAILED ANSWERS!!
Save
Terms in this set (162)
What is Transformational Transformational leaders focus on change and
Leadership? practice things like providing employees with a
voice in order to participate in the change.
What is a transactional leader? Transactional leaders focus primarily on tasks like
the budget, staffing, and day-to-day operations.
What are the key factors to * Having friends at work
employee satisfaction? * Someone care about the employee as a person
* Working for an organization whose values are
compatible with yours
* Being given assignments based on your
strengths
What is Shared Governance? a system for providing employees with
opportunities for input through an organized
democratic process where each unit is
represented
When should an employee be Following the organizational policy the employee
disciplined for lateness? should be notified of any infraction as soon as
possible after the event.
,What is the main responsibility of to supervise employees, assure patient safety,
management? monitor the budget, and ensure that the policies
and procedures of the organization are adhered
to.
What should the nurse manager's The nurse manager's number one responsibility is
responsibility be in terms of doing to run the unit. In a crisis situation the nurse
direct care? manager should help out but it should not
become a routine.
What is the best way to implement a The best way to implement any policy change is
policy change such as a dress code. to have the users involved in the decision to
some extent. Involving known complainers in the
design process is a good way to identify the
potential opposition to a new policy
What are 5 Ways people react to * Innovators (2.5%) - Risk takers who are not
change in Rogers Stages of afraid to fail & are implementers of the change
Innovation Model? * Early Adopters (13.5%) - Less cautious about
change and adopt early. They are often highly
opinionated and can influence others to change
* Early Majority (34%) - Adopt to change after
they have some time to see the early adopters
success
* Late Majority (34%) - Skeptics, they need to see
a lot of evidence before adopting the change
* Laggards (16%) - Stick to tried and true
methods. They may never accept the change.
What is Positive Deviance Involves leadership looking for change from the
Approach to Change? group, rather than leading the group. Real
change begins from the inside.
, What are the stages of Rogers 1. Agenda-Setting a perceived need for
Diffusion of Innovation Theory? innovation
2. Matching-fitting a problem with the innovation
3. Redefining/Restructuring - innovation is
modified to fit the organizations needs
4. Clarifying - the relationship between the
organization and the innovation is better defined
5. Routinizing - innovation becomes part of the
organization's activities and no longer labeled as
an innovation
Describe Circle of Influence. Covey (1990) suggested our lives are covered by
two circles: a larger circle of everything your
could possibly be concerned about, and a
smaller inner circle of things you can influence.
He suggested that when we focus on things and
people we can influence our circle of influence
gets larger. Focusing on your circle of concern
can lead to frustration, as these are things you
cannot influence. Focusing on your circle of
concern can also reduce your circle of influence
as you are not paying attention to things and
people you can influence.
Should the charge nurse take a The charge nurse, like the manager is assigned
regular patient assignment if the the duty of leading the unit. Since that is the
unit is short staffed? primary role, all options for staffing should be
explored before taking an assignment. If the
charge nurse takes a full patient assignment, it
means nobody is leading the unit, which could be
a problem if a crisis occurs, at which point the
charge nurse would either be distracted from the
crisis or be distracted from caring for her patient
assignment. There are certain cases where the
only solution is for the charge nurse to take an
assignment. Ideally it should not be a full
assignment so there is still time to lead the unit.
VERIFIED ANSWERS 2026 (GRADED A+)
DETAILED ANSWERS!!
Save
Terms in this set (162)
What is Transformational Transformational leaders focus on change and
Leadership? practice things like providing employees with a
voice in order to participate in the change.
What is a transactional leader? Transactional leaders focus primarily on tasks like
the budget, staffing, and day-to-day operations.
What are the key factors to * Having friends at work
employee satisfaction? * Someone care about the employee as a person
* Working for an organization whose values are
compatible with yours
* Being given assignments based on your
strengths
What is Shared Governance? a system for providing employees with
opportunities for input through an organized
democratic process where each unit is
represented
When should an employee be Following the organizational policy the employee
disciplined for lateness? should be notified of any infraction as soon as
possible after the event.
,What is the main responsibility of to supervise employees, assure patient safety,
management? monitor the budget, and ensure that the policies
and procedures of the organization are adhered
to.
What should the nurse manager's The nurse manager's number one responsibility is
responsibility be in terms of doing to run the unit. In a crisis situation the nurse
direct care? manager should help out but it should not
become a routine.
What is the best way to implement a The best way to implement any policy change is
policy change such as a dress code. to have the users involved in the decision to
some extent. Involving known complainers in the
design process is a good way to identify the
potential opposition to a new policy
What are 5 Ways people react to * Innovators (2.5%) - Risk takers who are not
change in Rogers Stages of afraid to fail & are implementers of the change
Innovation Model? * Early Adopters (13.5%) - Less cautious about
change and adopt early. They are often highly
opinionated and can influence others to change
* Early Majority (34%) - Adopt to change after
they have some time to see the early adopters
success
* Late Majority (34%) - Skeptics, they need to see
a lot of evidence before adopting the change
* Laggards (16%) - Stick to tried and true
methods. They may never accept the change.
What is Positive Deviance Involves leadership looking for change from the
Approach to Change? group, rather than leading the group. Real
change begins from the inside.
, What are the stages of Rogers 1. Agenda-Setting a perceived need for
Diffusion of Innovation Theory? innovation
2. Matching-fitting a problem with the innovation
3. Redefining/Restructuring - innovation is
modified to fit the organizations needs
4. Clarifying - the relationship between the
organization and the innovation is better defined
5. Routinizing - innovation becomes part of the
organization's activities and no longer labeled as
an innovation
Describe Circle of Influence. Covey (1990) suggested our lives are covered by
two circles: a larger circle of everything your
could possibly be concerned about, and a
smaller inner circle of things you can influence.
He suggested that when we focus on things and
people we can influence our circle of influence
gets larger. Focusing on your circle of concern
can lead to frustration, as these are things you
cannot influence. Focusing on your circle of
concern can also reduce your circle of influence
as you are not paying attention to things and
people you can influence.
Should the charge nurse take a The charge nurse, like the manager is assigned
regular patient assignment if the the duty of leading the unit. Since that is the
unit is short staffed? primary role, all options for staffing should be
explored before taking an assignment. If the
charge nurse takes a full patient assignment, it
means nobody is leading the unit, which could be
a problem if a crisis occurs, at which point the
charge nurse would either be distracted from the
crisis or be distracted from caring for her patient
assignment. There are certain cases where the
only solution is for the charge nurse to take an
assignment. Ideally it should not be a full
assignment so there is still time to lead the unit.
