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Summary organizational development and change RuG

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all lectures, I got a 9 on my exam

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Voorbeeld van de inhoud

Practice questions on Brightspace!!
Slimstampen

Exam:
- 26 questions (2-8 points per question)
- 8 open-ended questions (with sub-questions)
o Mostly 1-3 sentences
- Questions are in order of the weeks
- Partial points as well, so if you rule out something, state that if you’re not sure
- Take the slides as key elements, the foundation/basis for the reading material
- Mini theories: be able to identify it in a case, be able to apply it to cases




1

,Lecture 1
Which perspective does this course take?
- Hierarchical order: societal -> organizational -> interpersonal -> individual

What is organizational change (management):
- Happens constantly, everyday-basis
- 2 distinctions:
o Planned vs. unplanned
 E.g. we have a new payroll system at the end of the year
 E.g. covid leads to everyone having to give lectures online, new
businesses emerged that are similar
o Revolutionary vs. evolutionary
 E.g. whole new business model (lecture 2), rethink teaching way
because of covid, reactive because it is usually unexpected
 E.g. how do we keep the change going (?), every day basis
- External forces
o Organizations need to survive, they’re playing ‘catch-up’
o Gradual continuous vs. discontinuous/sudden events
o Threat vs. opportunity (reframing)
o VUCA: volatility, uncertainty, complexity, ambiguity
o E.g.: AI, sustainability, politics, etc.

Article: managing risk in 21st century
Political risk: likelihood that any political action will significantly affect a company’s
operations or value
- War, shift of power, social unrest, laws, regulations, contracts, terrorism, cyber
threats
- May also stem from non-state actors; individuals with digital tools who can mobilize
public opinion globally
- Is not limited to unstable countries; it can emerge form emotional and identity-driven
reactions n democratic markets (identify company with political backlash)
- Technology and social media have collapsed the distance between private incidents
and global reputational fallout

Main message:
- The best companies ensure that risk is a concern for everyone, from the boardroom
to the sales floor
- While sources of risk have multiplied, effective management remains achievable
through disciplined practice

The (political) Risk Framework:
Step 1: Understand: What is my organization’s risk appetite?
- Is there a shared understanding of our risk appetite?
- How can we reduce blind spots?
Step 2: Analyse: How can we get good information about the risks we face?

2

, - How can we ensure rigorous analysis?
- How can we integrate risk analysis into business decisions?
Step 3: Mitigate: How can we reduce exposure to the risks we have identified?
- Do we have a good system and team in place for timely warning an action?
- How can we limit damage when something bad happens?
Step 4: Respond: Are we capitalizing on near misses?
- Are we reacting effectively to crises?
- Are we developing mechanisms for continuous learning?

The Wicked Problem: ‘the world’s most critical problems are complex, requiring leadership,
resources, and skills beyond the capacity of any single organizational

The Solution: high-impact coalitions are intended to solve problems that can’t be handles
without collaboration or alignment of multiple entities
- Voluntary, cross-sector partnerships united by a shared mission
- Voluntary, purpose-driven, and relationship-based

What could be some practical benefits of high impact coalitions for organizations?
- Retain your workforce
- Strategic
- Etc.

Benefits for organizations include:
- Enhanced stakeholder trust and stronger brand equity (buffer against reputational
crises)
- Accelerated innovation and organizational learning
- Broader relational capital and influence across sectors
- Strengthened resilience, coordinated skills, and adaptive capacity in fast-changing
environments


The make-up of a coalition:
- People with influence
- People most affected by the problem
- Reps from each community sector
- Different culture and ethnic groups
- Other section …???

ODC: important aspects to consider
- Organization’s external environment
- Organizational members need to see the need and be willing to embrace change
- Linear planning vs. nonlinear realization
- Resistance to change
- Change leaders

Do organizations need revolutionary change AND evolutionary change?


3

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