MIS 6713 EXAM 1 QUESTIONS AND
ANSWERS 2026 VERIFIED.
Moore's Law - ANS Refers to the computer chip performance per dollar doubles every 18
months/ 2 years
Functional Manager - ANS knowledge worker in charge of a functional area or team
General Manager - ANS Knowledge worker in charge of an entire organization or business
unit
3 parts/types of information systems - ANS formal
sociotechnical
organizational
Formal Information System - ANS pre-defined structures and procedures
Sociotechnical Information System - ANS involve people and technology specifically,
connecting people through their work with technology
Organizational Information System - ANS developed and maintained by organizational actors
@2026/2027 ALLRIGHTS RESERVED.
,Information Systems - ANS Formal, sociotechnical, organizational system designed to collect,
process, store, and distribute information
4 components of information systems - ANS technology
process
people
structure
Information Technology - ANS the tools that knowledge workers use to find and create
information
hardware, software, and telecommunication equipment
cornerstone of IS (furner disputes this with winery example)
enables and constrains other parts of the IS
Processes - ANS series of steps necessary to complete a business activity
can be mapped with roles for the actors
Common root cause of IS failure - ANS discrepancies in processes
obstacles to following processes
People in IS - ANS most expensive and valuable component
weakest element/most likely to fail in IS
Types of people in IS - ANS end users
@2026/2027 ALLRIGHTS RESERVED.
, managers
IT professionals
Organizational Structure encompasses - ANS organizational design
reporting configuration
organizational relationships
3 levels of organizational change - ANS 1st order: automate
2nd order: informate
3rd order: transform
1st order change (automate) - ANS only affects technical system
easiest of order changes
example: turning in paper in person vs on sharepoint
2nd order change (informate) - ANS affects people
harder because people resist change
example: computerized customer service
3rd order change (transform) - ANS affects structure
hardest, riskiest, and most rare
example: going from 100% brick & mortar to 100% online model
3 categories of systems - ANS hierarchical
functional
@2026/2027 ALLRIGHTS RESERVED.
ANSWERS 2026 VERIFIED.
Moore's Law - ANS Refers to the computer chip performance per dollar doubles every 18
months/ 2 years
Functional Manager - ANS knowledge worker in charge of a functional area or team
General Manager - ANS Knowledge worker in charge of an entire organization or business
unit
3 parts/types of information systems - ANS formal
sociotechnical
organizational
Formal Information System - ANS pre-defined structures and procedures
Sociotechnical Information System - ANS involve people and technology specifically,
connecting people through their work with technology
Organizational Information System - ANS developed and maintained by organizational actors
@2026/2027 ALLRIGHTS RESERVED.
,Information Systems - ANS Formal, sociotechnical, organizational system designed to collect,
process, store, and distribute information
4 components of information systems - ANS technology
process
people
structure
Information Technology - ANS the tools that knowledge workers use to find and create
information
hardware, software, and telecommunication equipment
cornerstone of IS (furner disputes this with winery example)
enables and constrains other parts of the IS
Processes - ANS series of steps necessary to complete a business activity
can be mapped with roles for the actors
Common root cause of IS failure - ANS discrepancies in processes
obstacles to following processes
People in IS - ANS most expensive and valuable component
weakest element/most likely to fail in IS
Types of people in IS - ANS end users
@2026/2027 ALLRIGHTS RESERVED.
, managers
IT professionals
Organizational Structure encompasses - ANS organizational design
reporting configuration
organizational relationships
3 levels of organizational change - ANS 1st order: automate
2nd order: informate
3rd order: transform
1st order change (automate) - ANS only affects technical system
easiest of order changes
example: turning in paper in person vs on sharepoint
2nd order change (informate) - ANS affects people
harder because people resist change
example: computerized customer service
3rd order change (transform) - ANS affects structure
hardest, riskiest, and most rare
example: going from 100% brick & mortar to 100% online model
3 categories of systems - ANS hierarchical
functional
@2026/2027 ALLRIGHTS RESERVED.
