USC BUAD-304 FINAL Study Guide Questions With
Correct Answers
Virtual Teams
|
Work together over time and distance via electronic media to combine effort and
| | | | | | | | | | | | |
achieve common goals
| |
What does Ferrazzi say are the main aspects of the "Right Team?"
| | | | | | | | | | |
People, Size, Roles
| |
What Does Ferrazzi say are the main aspects of the "Right Leadership?"
| | | | | | | | | | |
Fostering Trust, Encourage Open Dialogue, Clarifying Goals/Guidelines
| | | | | |
Cultural Intelligence (CQ)
| |
a person's ability to interpret unfamiliar gestures and situations and create
| | | | | | | | | | |
appropriate behavioral responses
| |
What are the components of Cultural Intelligence (CQ)?
| | | | | | |
Cognitive, Physical, Emotional/Motivational
| |
,What are the 8 aspects of The Culture Map?
| | | | | | | |
Communicating, Evaluating, Persuading, Leading, Deciding, Trusting, Disagreeing,
| | | | | | |
Scheduling
What are the stages of Social Perceptions?
| | | | | |
Selective attention/Comprehension, Encoding/Simplification, Storage/Retention,
| | | |
Retrieval/Response
What three components influence Perception?
| | | |
Characteristics of: Perceiver, Of the target, Of the situation
| | | | | | | |
Stereotype
An individual's set of beliefs about the characteristics or attributes of a group
| | | | | | | | | | | |
What are aspects of Stereotypes?
| | | |
Race, Age, Gender
| |
,Stereotype Formation and Maintenance
| | |
1. Categorization
|
2. Inferences
|
3. Expectations
|
4. Maintenance
|
Casual Attribution
|
The activity of inferring causes for observed behavior
| | | | | | |
Kelley's Model of Attribution
| | |
Behaviors can be attributed either to internal factors within a person or external
| | | | | | | | | | | | |
factors in the environment. Consensus, Distinctiveness, Consistency
| | | | | |
Demographics
Statistical measurements of populations and their qualities (age, race, gender,
| | | | | | | | | |
income) over time | |
Diversity
Represents the multitude of individual differences and similarities that exist
| | | | | | | | | |
among people |
, Surface-Level Characteristics |
Those that are quickly apparent to interactants, such as race, gender, and age
| | | | | | | | | | | |
Deep-Level Characteristics |
Those that take time to emerge in interactions, such as attitudes, opinions, and
| | | | | | | | | | | | |
values
Discrimination
Occurs when employment decisions about an individual are based on reasons not
| | | | | | | | | | |
associated with performance or related to the job
| | | | | | | |
Affirmative Action |
An intervention aimed at giving management a chance to correct an imbalance,
| | | | | | | | | | | |
injustice, mistake, or discrimination that occurred in the past
| | | | | | | |
Glass Ceiling
|
An invisible, but absolute barrier that prevents women from advancing to higher-
| | | | | | | | | | |
level positions
|
Correct Answers
Virtual Teams
|
Work together over time and distance via electronic media to combine effort and
| | | | | | | | | | | | |
achieve common goals
| |
What does Ferrazzi say are the main aspects of the "Right Team?"
| | | | | | | | | | |
People, Size, Roles
| |
What Does Ferrazzi say are the main aspects of the "Right Leadership?"
| | | | | | | | | | |
Fostering Trust, Encourage Open Dialogue, Clarifying Goals/Guidelines
| | | | | |
Cultural Intelligence (CQ)
| |
a person's ability to interpret unfamiliar gestures and situations and create
| | | | | | | | | | |
appropriate behavioral responses
| |
What are the components of Cultural Intelligence (CQ)?
| | | | | | |
Cognitive, Physical, Emotional/Motivational
| |
,What are the 8 aspects of The Culture Map?
| | | | | | | |
Communicating, Evaluating, Persuading, Leading, Deciding, Trusting, Disagreeing,
| | | | | | |
Scheduling
What are the stages of Social Perceptions?
| | | | | |
Selective attention/Comprehension, Encoding/Simplification, Storage/Retention,
| | | |
Retrieval/Response
What three components influence Perception?
| | | |
Characteristics of: Perceiver, Of the target, Of the situation
| | | | | | | |
Stereotype
An individual's set of beliefs about the characteristics or attributes of a group
| | | | | | | | | | | |
What are aspects of Stereotypes?
| | | |
Race, Age, Gender
| |
,Stereotype Formation and Maintenance
| | |
1. Categorization
|
2. Inferences
|
3. Expectations
|
4. Maintenance
|
Casual Attribution
|
The activity of inferring causes for observed behavior
| | | | | | |
Kelley's Model of Attribution
| | |
Behaviors can be attributed either to internal factors within a person or external
| | | | | | | | | | | | |
factors in the environment. Consensus, Distinctiveness, Consistency
| | | | | |
Demographics
Statistical measurements of populations and their qualities (age, race, gender,
| | | | | | | | | |
income) over time | |
Diversity
Represents the multitude of individual differences and similarities that exist
| | | | | | | | | |
among people |
, Surface-Level Characteristics |
Those that are quickly apparent to interactants, such as race, gender, and age
| | | | | | | | | | | |
Deep-Level Characteristics |
Those that take time to emerge in interactions, such as attitudes, opinions, and
| | | | | | | | | | | | |
values
Discrimination
Occurs when employment decisions about an individual are based on reasons not
| | | | | | | | | | |
associated with performance or related to the job
| | | | | | | |
Affirmative Action |
An intervention aimed at giving management a chance to correct an imbalance,
| | | | | | | | | | | |
injustice, mistake, or discrimination that occurred in the past
| | | | | | | |
Glass Ceiling
|
An invisible, but absolute barrier that prevents women from advancing to higher-
| | | | | | | | | | |
level positions
|
