Strategies, Review of Key Quizzes,
And Practice Questions for
Guaranteed Success
This CPI (Nonviolent Crisis Intervention) certification test, by the Crisis
Prevention Institute, focus on de-escalation strategies, safe physical interventions,
and risk assessment to ensure the safety of staff and patients. It tests the ability to
recognize warning signs and use trauma-informed, therapeutic approaches to
manage disruptive behaviors.
Key Components of this CPI Certification Test:
• Behavioral Assessment: Evaluates ability to identify anxiety,
defensiveness, and risk behavior in individuals.
• De-escalation Strategies: Tests verbal intervention techniques to
reduce crisis situations and promote safety.
• Physical Intervention: Assesses the understanding and safe application of
the "least restrictive" interventions to maintain safety.
• Core Principles (CWSS): Focuses on Care, Welfare, Safety, and
Security for everyone involved.
• Role-Playing/Scenarios: Often includes practical demonstrations of de-
escalation and safety protocols.
Common Uses:
• Healthcare/Nursing: Managing patient crises safely.
• Education: Special education and classroom management.
Quiz_________________?
,4 Behavior Levels -
Answer
1. Anxiety
2.Defensive
3. Acting Out Person
4. Tension Reduction
Quiz_________________?
Staff Attitude and Approach to Anxiety -
Answer
Be Supportive
an emphatic non-judgemental attempt to alleviate anxiety
Quiz_________________?
Staff Attitude and Approach to Defensive -
Answer
directive-attempt to control the situation and begin to set limits
Quiz_________________?
Staff Attitude and Approach Acting Out Person -
Answer
non-violent physical crisis intervention
, Quiz_________________?
Staff Attitudes for Tension Reduction -
Answer
therapeutic rapport decrease in energy regaining of rationality
Quiz_________________?
integrated Experience -
Answer
we can set the tone for whether or not the behavior escalates or de-escalates
Quiz_________________?
non-verbal-proxemics (personal space) -
Answer
area surrounding your body considered an extension of self. 1 1/2 to 3 feet
(typically) culture, height, gender, age, status, appearance, and familiarity.
Quiz_________________?
kinesics (body language) -
Answer