HSM 543 FINAL PAPER 2026 FULL Q&A
STUDY GUIDE GRADED A+
◉Recent estimates of patient harm place the number of patient
deaths caused by human error every year to be about ________.
Answer: 100,000
◉According to the chapter, safety science can best be defined as
which of the following? Answer: All aspects of safety management
systems that work to ensure care without harm
◉According to the chapter, high reliability organizing can best be
defined as which of the following? Answer: The body of knowledge
that describes characteristics of high reliability organizations
◉Which of the following is not one of the five characteristics of a
high reliability organization, per Weick and Sutcliffe Answer:
Accepting limits on discretionary actions
◉According to the chapter, the best approach for building a culture
of safety and high reliability is to ______________________________.
Answer: define target behaviors as leader tools and universal skills-
and practice those as habits
,◉Which of the following is not part of a just culture? Answer: Zero
tolerance for repeat events
◉Learning systems require a healthy culture of problem reporting.
Which of the following should be done to increase problem
reporting? Answer: All of the above
◉Which is the following is not an application of human factors to
improve safety, quality, and reliability? Answer: Weibull analysis of
cardiac pacemaker failures
◉Which of the following is a good strategy to sustain a culture of
safety and high reliability? Answer: All of the aboveCopyright ©
2022 Foundation of the American College of Healthcare Executives.
Not for sale.
Answers:
Put the culture to work to solve problems facing the organization.
Put the culture to work to prevent injury to caregivers and
providers.
Put the culture to work to promote 100 percent appropriate care.
Put the culture to work for all of the patient experience-safety,
quality, and service.
, ◉_____________ means that everyone has a fair and just opportunity to
be healthier. Answer: Health equity
◉_____________ is racial or ethnic differences in the quality of
healthcare that are not due to access-related factors or clinical
needs, preferences, and appropriateness of intervention. Answer:
Health disparity
◉Health disparities are driven by which inequities? Answer: All of
the above
Answers:
Economic stability
Neighborhood and physical environment
Education
Food
Community, safety, and social context
Healthcare system
◉Conscious bias, or implicit bias, is "the bias in judgement and/or
behavior that results from subtle cognitive processes that often
operate at a level below conscious awareness and without
intentional control." Answer: false
STUDY GUIDE GRADED A+
◉Recent estimates of patient harm place the number of patient
deaths caused by human error every year to be about ________.
Answer: 100,000
◉According to the chapter, safety science can best be defined as
which of the following? Answer: All aspects of safety management
systems that work to ensure care without harm
◉According to the chapter, high reliability organizing can best be
defined as which of the following? Answer: The body of knowledge
that describes characteristics of high reliability organizations
◉Which of the following is not one of the five characteristics of a
high reliability organization, per Weick and Sutcliffe Answer:
Accepting limits on discretionary actions
◉According to the chapter, the best approach for building a culture
of safety and high reliability is to ______________________________.
Answer: define target behaviors as leader tools and universal skills-
and practice those as habits
,◉Which of the following is not part of a just culture? Answer: Zero
tolerance for repeat events
◉Learning systems require a healthy culture of problem reporting.
Which of the following should be done to increase problem
reporting? Answer: All of the above
◉Which is the following is not an application of human factors to
improve safety, quality, and reliability? Answer: Weibull analysis of
cardiac pacemaker failures
◉Which of the following is a good strategy to sustain a culture of
safety and high reliability? Answer: All of the aboveCopyright ©
2022 Foundation of the American College of Healthcare Executives.
Not for sale.
Answers:
Put the culture to work to solve problems facing the organization.
Put the culture to work to prevent injury to caregivers and
providers.
Put the culture to work to promote 100 percent appropriate care.
Put the culture to work for all of the patient experience-safety,
quality, and service.
, ◉_____________ means that everyone has a fair and just opportunity to
be healthier. Answer: Health equity
◉_____________ is racial or ethnic differences in the quality of
healthcare that are not due to access-related factors or clinical
needs, preferences, and appropriateness of intervention. Answer:
Health disparity
◉Health disparities are driven by which inequities? Answer: All of
the above
Answers:
Economic stability
Neighborhood and physical environment
Education
Food
Community, safety, and social context
Healthcare system
◉Conscious bias, or implicit bias, is "the bias in judgement and/or
behavior that results from subtle cognitive processes that often
operate at a level below conscious awareness and without
intentional control." Answer: false
