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Probing - Answer: A particularly effective way to ask questions
and explore issues.
Summarizing - Answer: To tie a discussion together smoothly
so you can move on to a different part of the problem and start
working on the solution.
Probing - Answer: A way to go about getting information from
someone.
2 Ways of Probing - Answer: * Identify the subjects or feelings
that need to be explored.
*Use open-ended questions and statements.
True or False
The key to probing for information is to use close-ended
questions. - Answer: false
When Probing...
DO listen for gaps and inconsistencies - Answer: TRUE