1|Page
OMGT 5373 QUALITY MANAGEMENT MIDTERM/FINAL EXAM LATEST 2026-2027
ACTUAL EXAM WITH COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERS (100% VERIFIED ANSWERS) |ALREADY GRADED A+| ||PROFESSOR
VERIFIED|| ||BRANDNEW!!!||
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 4: Context of the Organization - ANSWER-Plan
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 7: Support - ANSWER-Do
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 3: Terms & Definitions - ANSWER-PDCA (All)
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 1: Scope - ANSWER-PDCA (All)
,2|Page
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 10: Improvement - ANSWER-Act (Adjust)
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 6: Planning - ANSWER-Plan
ISO is the acronym for [A], [B], [C], and [D] - ANSWER-A.
international
B. Organization
C. for
D. Standardization
In order, what are the four phases of an audit? [A], [B], [C], and
[D] - ANSWER-a. planning
b. performance
c. reporting
d. follow-up
,3|Page
The 3 types of audits are [A], [B], and [C] - ANSWER-a. systems
b. products
c. processes
What is QFD? - ANSWER-Quality Function Deployment -
translates customer service into performance measures.
Which of the following 10 topics are categories (e.g., sections) in
the Baldrige criteria?
1. Measurements
2. Workforce
3. Engineering
4. Customers
5. Leadership
6. Regulatory
7. Strategy
8. Analysis
9. Operations
, 4|Page
10. Legal - ANSWER-1. Measurements
2. Workforce
4. Customers
5. Leadership
7. Strategy
8. Analysis
9.Operations
Which of the following are reasons why an organization creates
its own QMS?
1. identifying training opportunities
2. to loosen control of internal operations
3. setting organization-wide direction
4. to slow the rate of process change
5. engaging staff
6. lower costs
7. improving processes
8. reducing waste - ANSWER-1. identifying training opportunities
OMGT 5373 QUALITY MANAGEMENT MIDTERM/FINAL EXAM LATEST 2026-2027
ACTUAL EXAM WITH COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERS (100% VERIFIED ANSWERS) |ALREADY GRADED A+| ||PROFESSOR
VERIFIED|| ||BRANDNEW!!!||
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 4: Context of the Organization - ANSWER-Plan
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 7: Support - ANSWER-Do
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 3: Terms & Definitions - ANSWER-PDCA (All)
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 1: Scope - ANSWER-PDCA (All)
,2|Page
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 10: Improvement - ANSWER-Act (Adjust)
Which clause(s) in the latest ISO QMS requirements relate the
most to which part(s) of PDCA (/PDSA)?
-Clause 6: Planning - ANSWER-Plan
ISO is the acronym for [A], [B], [C], and [D] - ANSWER-A.
international
B. Organization
C. for
D. Standardization
In order, what are the four phases of an audit? [A], [B], [C], and
[D] - ANSWER-a. planning
b. performance
c. reporting
d. follow-up
,3|Page
The 3 types of audits are [A], [B], and [C] - ANSWER-a. systems
b. products
c. processes
What is QFD? - ANSWER-Quality Function Deployment -
translates customer service into performance measures.
Which of the following 10 topics are categories (e.g., sections) in
the Baldrige criteria?
1. Measurements
2. Workforce
3. Engineering
4. Customers
5. Leadership
6. Regulatory
7. Strategy
8. Analysis
9. Operations
, 4|Page
10. Legal - ANSWER-1. Measurements
2. Workforce
4. Customers
5. Leadership
7. Strategy
8. Analysis
9.Operations
Which of the following are reasons why an organization creates
its own QMS?
1. identifying training opportunities
2. to loosen control of internal operations
3. setting organization-wide direction
4. to slow the rate of process change
5. engaging staff
6. lower costs
7. improving processes
8. reducing waste - ANSWER-1. identifying training opportunities
