exam review 2026
What are TPS? - correct answer ✅ Transactional processing system: Supports the
monitoring, collection, storage and processing of data of an organization's
business transactions each of which generates data.
What are the four characteristics of a TPS? - correct answer
volumes of data and their variations
✅ Handle high
Avoid errors and downtime
Record results accurately and securely
Maintain privacy and security
What are the two steps involved in TPS? - correct answer ✅ Step 1:
People/sensors collect data which is then put into a computer through an input
device. Organizations use source data automation because of the high volumes
involved
Step 2: Organizations can either use batch processing (organizations collect data
as soon as they occur and separates them into batches for then a system to
process them periodically) or an online transaction processing (OLTP) (business
transactions are processed online as soon as they occur)
What is a functional area information systems - correct answer ✅
systems that support a particular functional area of an organization
Information
What are the three categories of reports? - correct answer
hoc (on demand reports) and exception reports
✅ Routine reports, ad
What are the 3 subtypes of ad hoc reports? - correct answer ✅ Drill-down
reports (show a greater level of detail), Key indicator reports (summarize the
, CHAPTER 10 -FINAL EXAM latest
exam review 2026
performance of critical activities) and comparative reports (compare the
performances of two businesses)
What is the cause of information silos? - correct answer ✅
Functional area
information systems developed independently from one another resulting in
miscommunication between departments and hence making organizations less
efficient
correct answer ✅
What is a solution for the lack of communication in functional areas of IS? -
ERP systems: Enterprise Resource Planning systems
areas IS? - correct answer
common database
✅
How do ERP systems resolve this lack of communication between the functional
By tightly integrating each functional area into one
What is the major objective of ERP systems? - correct answer ✅ To tightly
integrate each functional area of the organization and to enable information to
flow seamlessly across them.
✅
In terms of ERP systems, what is meant by a tight integration? - correct answer
Changes in one functional area is reflected in all other pertinent functional
areas
✅
True or False: ERP systems produce the same reports as FAIS - correct answer
True