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SFDC ADMIN 201 EXAM NEWEST ACTUAL EXAM
COMPLETE ALL 270 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
Organization-wide defaults are set to private. Kathy is assigned the US Sales Director role,
Jennifer is assigned the EMEA Sales Director role, and Phil to the US Sales Rep role. Which of the
following statements are true regarding Kathy's access to opportunities? (select 2)
VP Global Sales Operations
US Sales Dir (Kathy) / EMEA Sales Dir (Jennifer)
US Sales Rep (Phil) / EMEA Sales Rep
a. Kathy can VIEW and EDIT her own opportunity
b. Kathy can VIEW and EDIT Jennifer's opportunity
c. Kathy can VIEW and EDIT Phil's opportunity
d. Kathy can VIEW but cannot EDIT Phil's opportunity
e. Kathy can VIEW but not EDIT Jennifer's opportunity - CORRECT ANSWER>>a, c
What does Salesforce authenticate before allowing a user to log in through the user interface?
(select 2)
a. User's login hours
b. User's IP address
c. User's email address
d. Users machine address - CORRECT ANSWER>>a, b
True or False
Organization-wide defaults set the default level of access to records they do not own. -
CORRECT ANSWER>>True
How would you allow collaborative access to the accounts, contacts, contracts, opportunities,
and cases of a US Sales Rep, an APAC Sales Rep, and an EMEA Sales Rep? (select 1)
a. By creating three account sharing rules to share the records between the three Sales Reps
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b. By creating a public group for the three Sales Reps, and one account sharing rule to share the
public group's records with itself.
c. By changing the organization-wide defaults for Accounts to Public Read/Write. - CORRECT
ANSWER>>b
The organization-wide default is set to private. Phil Smith, the owner of the ABC Labs account is
a US Sales Rep reporting to the US Sales Director. The users in the US Sales Rep role can edit ALL
opportunities associated with the accounts they own. Tim, an EMEA Sales Rep, owns an
opportunity associated with the ABC Labs Account. Identify the correct role access. (select 2)
a. Phil can VIEW but cannot EDIT Tim's ABC Labs opportunity
b. Tim cannot VIEW or Edit Phil's account
c. Phil can VIEW and EDIT Tim's ABC Labs opportunity
d. Tim can VIEW and EDIT Phil's account
e. Tim can VIEW but cannot EDIT Phil's account - CORRECT ANSWER>>c, e
Which settings cannot be modified for individual users?
(select 2)
a. Locale
b. User interface
c. Language
d. Search setting
e. Currency - CORRECT ANSWER>>b, d
A US sales rep is reporting that new opportunities she creates do not default to the US Dollar
currency, and she has to change them manually. What could Rob do to resolve this? (select 1)
a. Change the corporate currency in the company profile
b. Enable advanced currency management
c. Change the personal currency on the user's record
d. Change the record currency for opportunities - CORRECT ANSWER>>c
Who has the permission to edit a Chatter profile? (select 1)
a. An Administrator
b. An individual user
c. A user's manager
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d. Profiles are not editable - CORRECT ANSWER>>b
Settings determined what users can see in the user interface. Which of the following settings
can be modified by an Administrator? (select all that apply)
a. Apps
b. Customize App
c. Tabs
d. Run Reports
e. Record types
f. Mass Emails
g. Page Layouts
h. Create Leads
i. Fields - CORRECT ANSWER>>a, c, e, g, i
Which profile component would you use to make a field required? (select 1)
a. Lookup field
b. Formula field
c. Related list
d. Page layout - CORRECT ANSWER>>d
Which statements are true about business process? (select all that apply)
a. A business process will be available to users only when it is associated with one or more
record types and the record types are added to the users profile
b. Each record type is associated with one or more business process
c. For opportunity objects, record types are created before business processes
d. Record types implement business processes through page layouts
e. Record types help track sales lifecycles across divisions, groups, or markets. - CORRECT
ANSWER>>a, d
True or False
Can tasks and events be customized? - CORRECT ANSWER>>True
Which of the following statements are true about importing data using the Import Wizard?
(select 2)
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a. You can import account, contacts, leads, solutions, and custom objects using the Import
Wizard
b. You can work with both records of data and metadata
c. Standard users can import up to 50,000 account or contact records at a time
d. Standard users can import up to 500 account or contact records at a time - CORRECT
ANSWER>>a, d
Identify the statements that define the data load. (select 2)
a. Can be used only to insert or extract Salesforce records
b. Can be used to insert, update, delete, or export Salesforce records
c. Can be used only to update and delete Salesforce records
d. Can be used to read, extract, and load data from CSV files
e. Can be used to read, extract, and load data from any Miscrosoft Office file - CORRECT
ANSWER>>b, d
Identify the statements that are true about deactivation of a user? (select all that apply)
a. All records associated to the user are deleted from Salesforce
b. The user can continue to access Salesforce with his credentials
c. The integrity of historic data is maintained
d. The user is prevented from accessing Salesforce
e. Deactivation frees up a Salesforce user license - CORRECT ANSWER>>c, d, e
For how many days will the Recycle Bin hold deleted data? (select 1)
a. 10
b. 5
c. 8
d. 15 - CORRECT ANSWER>>d
What component in Salesforce is similar to a table of data? (select 1)
a. Record
b. Field
c. App
d. Object - CORRECT ANSWER>>d
SFDC ADMIN 201 EXAM NEWEST ACTUAL EXAM
COMPLETE ALL 270 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
Organization-wide defaults are set to private. Kathy is assigned the US Sales Director role,
Jennifer is assigned the EMEA Sales Director role, and Phil to the US Sales Rep role. Which of the
following statements are true regarding Kathy's access to opportunities? (select 2)
VP Global Sales Operations
US Sales Dir (Kathy) / EMEA Sales Dir (Jennifer)
US Sales Rep (Phil) / EMEA Sales Rep
a. Kathy can VIEW and EDIT her own opportunity
b. Kathy can VIEW and EDIT Jennifer's opportunity
c. Kathy can VIEW and EDIT Phil's opportunity
d. Kathy can VIEW but cannot EDIT Phil's opportunity
e. Kathy can VIEW but not EDIT Jennifer's opportunity - CORRECT ANSWER>>a, c
What does Salesforce authenticate before allowing a user to log in through the user interface?
(select 2)
a. User's login hours
b. User's IP address
c. User's email address
d. Users machine address - CORRECT ANSWER>>a, b
True or False
Organization-wide defaults set the default level of access to records they do not own. -
CORRECT ANSWER>>True
How would you allow collaborative access to the accounts, contacts, contracts, opportunities,
and cases of a US Sales Rep, an APAC Sales Rep, and an EMEA Sales Rep? (select 1)
a. By creating three account sharing rules to share the records between the three Sales Reps
,2|Page
b. By creating a public group for the three Sales Reps, and one account sharing rule to share the
public group's records with itself.
c. By changing the organization-wide defaults for Accounts to Public Read/Write. - CORRECT
ANSWER>>b
The organization-wide default is set to private. Phil Smith, the owner of the ABC Labs account is
a US Sales Rep reporting to the US Sales Director. The users in the US Sales Rep role can edit ALL
opportunities associated with the accounts they own. Tim, an EMEA Sales Rep, owns an
opportunity associated with the ABC Labs Account. Identify the correct role access. (select 2)
a. Phil can VIEW but cannot EDIT Tim's ABC Labs opportunity
b. Tim cannot VIEW or Edit Phil's account
c. Phil can VIEW and EDIT Tim's ABC Labs opportunity
d. Tim can VIEW and EDIT Phil's account
e. Tim can VIEW but cannot EDIT Phil's account - CORRECT ANSWER>>c, e
Which settings cannot be modified for individual users?
(select 2)
a. Locale
b. User interface
c. Language
d. Search setting
e. Currency - CORRECT ANSWER>>b, d
A US sales rep is reporting that new opportunities she creates do not default to the US Dollar
currency, and she has to change them manually. What could Rob do to resolve this? (select 1)
a. Change the corporate currency in the company profile
b. Enable advanced currency management
c. Change the personal currency on the user's record
d. Change the record currency for opportunities - CORRECT ANSWER>>c
Who has the permission to edit a Chatter profile? (select 1)
a. An Administrator
b. An individual user
c. A user's manager
,3|Page
d. Profiles are not editable - CORRECT ANSWER>>b
Settings determined what users can see in the user interface. Which of the following settings
can be modified by an Administrator? (select all that apply)
a. Apps
b. Customize App
c. Tabs
d. Run Reports
e. Record types
f. Mass Emails
g. Page Layouts
h. Create Leads
i. Fields - CORRECT ANSWER>>a, c, e, g, i
Which profile component would you use to make a field required? (select 1)
a. Lookup field
b. Formula field
c. Related list
d. Page layout - CORRECT ANSWER>>d
Which statements are true about business process? (select all that apply)
a. A business process will be available to users only when it is associated with one or more
record types and the record types are added to the users profile
b. Each record type is associated with one or more business process
c. For opportunity objects, record types are created before business processes
d. Record types implement business processes through page layouts
e. Record types help track sales lifecycles across divisions, groups, or markets. - CORRECT
ANSWER>>a, d
True or False
Can tasks and events be customized? - CORRECT ANSWER>>True
Which of the following statements are true about importing data using the Import Wizard?
(select 2)
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a. You can import account, contacts, leads, solutions, and custom objects using the Import
Wizard
b. You can work with both records of data and metadata
c. Standard users can import up to 50,000 account or contact records at a time
d. Standard users can import up to 500 account or contact records at a time - CORRECT
ANSWER>>a, d
Identify the statements that define the data load. (select 2)
a. Can be used only to insert or extract Salesforce records
b. Can be used to insert, update, delete, or export Salesforce records
c. Can be used only to update and delete Salesforce records
d. Can be used to read, extract, and load data from CSV files
e. Can be used to read, extract, and load data from any Miscrosoft Office file - CORRECT
ANSWER>>b, d
Identify the statements that are true about deactivation of a user? (select all that apply)
a. All records associated to the user are deleted from Salesforce
b. The user can continue to access Salesforce with his credentials
c. The integrity of historic data is maintained
d. The user is prevented from accessing Salesforce
e. Deactivation frees up a Salesforce user license - CORRECT ANSWER>>c, d, e
For how many days will the Recycle Bin hold deleted data? (select 1)
a. 10
b. 5
c. 8
d. 15 - CORRECT ANSWER>>d
What component in Salesforce is similar to a table of data? (select 1)
a. Record
b. Field
c. App
d. Object - CORRECT ANSWER>>d
